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Sleep / reboot problem after update to High Sierra

After the update my iMac (iMac14.3) has a problem when i put him to sleep. The next day when I return in my office the iMac is rebooted and reports a problem, can anyone help me?

 

Thanks a lot,

 

Peter

 

 

Anonymous UUID:       0A40A229-171D-C77A-81AC-5F1A1FCFFE2C

 

 

Tue Nov 21 11:33:31 2017

 

 

*** Panic Report ***

panic(cpu 0 caller 0xffffff7f98c9c71b): "UPSB: thunderbolt power on failed 0xffffffff\n"@/BuildRoot/Library/Caches/com.apple.xbs/Sources/IOPCIFamily/IOPCI Family-320.1.1/IOPCIBridge.cpp:1297

Backtrace (CPU 0), Frame : Return Address

0xffffff9129183a90 : 0xffffff801846b6f6

0xffffff9129183ae0 : 0xffffff8018596f54

0xffffff9129183b20 : 0xffffff8018588c39

0xffffff9129183ba0 : 0xffffff801841d190

0xffffff9129183bc0 : 0xffffff801846b1cc

0xffffff9129183cf0 : 0xffffff801846af4c

0xffffff9129183d50 : 0xffffff7f98c9c71b

0xffffff9129183db0 : 0xffffff7f98c9d25a

0xffffff9129183dd0 : 0xffffff7f98c9b5bf

0xffffff9129183e20 : 0xffffff7f98ca5d0f

0xffffff9129183e40 : 0xffffff8018a89215

0xffffff9129183eb0 : 0xffffff8018a88fba

0xffffff9129183ed0 : 0xffffff80184a4ce4

0xffffff9129183f40 : 0xffffff80184a47e5

0xffffff9129183fa0 : 0xffffff801841a4f7

      Kernel Extensions in backtrace:

         com.apple.iokit.IOPCIFamily(2.9)[1A5661CA-0F8F-3EC1-B3B4-5A9ADDAE360F]@0xffffff 7f98c94000->0xffffff7f98cc8fff

 

 

BSD process name corresponding to current thread: kernel_task

 

 

Mac OS version:

17B48

 

 

Kernel version:

Darwin Kernel Version 17.2.0: Fri Sep 29 18:27:05 PDT 2017; root:xnu-4570.20.62~3/RELEASE_X86_64

Kernel UUID: 4B214D53-883B-3E5F-A115-9FDA17E68BA8

Kernel slide:     0x0000000018200000

Kernel text base: 0xffffff8018400000

__HIB  text base: 0xffffff8018300000

System model name: iMac14,3 (Mac-77EB7D7DAF985301)

 

 

System uptime in nanoseconds: 11103875547995

last loaded kext at 244276605094: com.apple.filesystems.msdosfs 1.10 (addr 0xffffff7f9e2a5000, size 69632)

last unloaded kext at 304436250447: com.apple.filesystems.msdosfs 1.10 (addr 0xffffff7f9e2a5000, size 61440)

loaded kexts:

com.apple.filesystems.smbfs 3.2

com.apple.driver.AudioAUUC 1.70

com.apple.driver.AppleHWSensor 1.9.5d0

com.apple.driver.AppleBluetoothMultitouch 92

com.apple.filesystems.autofs 3.0

com.apple.driver.AppleMikeyHIDDriver 131

com.apple.driver.AppleMikeyDriver 280.12

com.apple.driver.AppleHDA 280.12

com.apple.driver.AGPM 110.23.24

com.apple.driver.ApplePlatformEnabler 2.7.0d0

com.apple.driver.X86PlatformShim 1.0.0

com.apple.driver.AppleUpstreamUserClient 3.6.4

com.apple.driver.eficheck 1

com.apple.GeForce 10.2.6

com.apple.AGDCPluginDisplayMetrics 3.16.19

com.apple.driver.AppleIntelHD5000Graphics 10.2.8

com.apple.driver.AppleLPC 3.1

com.apple.driver.AppleHV 1

com.apple.iokit.IOUserEthernet 1.0.1

com.apple.iokit.IOBluetoothSerialManager 6.0.1f1

com.apple.driver.pmtelemetry 1

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.AVEBridge 1.0.0

com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0

com.apple.driver.AppleSMCLMU 211

com.apple.driver.AppleOSXWatchdog 1

com.apple.driver.AppleThunderboltIP 3.1.0

com.apple.driver.AppleIntelFramebufferAzul 10.2.8

com.apple.driver.AppleMCCSControl 1.5.3

com.apple.filesystems.apfs 748.21.6

com.apple.filesystems.hfs.kext 407.1.3

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.BootCache 40

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0

com.apple.driver.AppleSDXC 1.7.6

com.apple.iokit.AppleBCM5701Ethernet 10.3.1

com.apple.driver.AppleAHCIPort 329

com.apple.driver.AirPort.BrcmNIC 1200.26.1a3

com.apple.driver.AppleRTC 2.0

com.apple.driver.AppleACPIButtons 6.1

com.apple.driver.AppleHPET 1.8

com.apple.driver.AppleSMBIOS 2.1

com.apple.driver.AppleACPIEC 6.1

com.apple.driver.AppleAPIC 1.7

com.apple.nke.applicationfirewall 183

com.apple.security.TMSafetyNet 8

com.apple.security.quarantine 3

com.apple.IOBufferCopyEngineTest 1

com.apple.driver.AppleBluetoothHIDKeyboard 203

com.apple.driver.AppleHIDKeyboard 203

com.apple.driver.IOBluetoothHIDDriver 6.0.1f1

com.apple.driver.AppleMultitouchDriver 1004.1

com.apple.driver.AppleInputDeviceSupport 1000

com.apple.kext.triggers 1.0

com.apple.driver.DspFuncLib 280.12

com.apple.kext.OSvKernDSPLib 526

com.apple.nvidia.driver.NVDAGK100Hal 10.2.6

com.apple.nvidia.driver.NVDAResman 10.2.6

com.apple.iokit.IOTimeSyncFamily 600.15

com.apple.driver.AppleSSE 1.0

com.apple.iokit.IOSerialFamily 11

com.apple.AppleGPUWrangler 3.16.19

com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0

com.apple.driver.X86PlatformPlugin 1.0.0

com.apple.driver.IOPlatformPluginFamily 6.0.0d8

com.apple.driver.AppleThunderboltEDMSink 4.1.2

com.apple.AppleGraphicsDeviceControl 3.16.19

com.apple.iokit.IOAcceleratorFamily2 374.1

com.apple.iokit.IOSurface 209

com.apple.driver.AppleSMBusPCI 1.0.14d1

com.apple.driver.AppleHDAController 280.12

com.apple.iokit.IOHDAFamily 280.12

com.apple.iokit.IOAudioFamily 206.5

com.apple.vecLib.kext 1.2.0

com.apple.iokit.IONDRVSupport 517.17

com.apple.driver.AppleSMBusController 1.0.18d1

com.apple.iokit.IOGraphicsFamily 517.17

com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 6.0.1f1

com.apple.iokit.IOBluetoothHostControllerUSBTransport 6.0.1f1

com.apple.iokit.IOBluetoothHostControllerTransport 6.0.1f1

com.apple.iokit.IOBluetoothFamily 6.0.1f1

com.apple.driver.usb.networking 5.0.0

com.apple.driver.usb.AppleUSBHostCompositeDevice 1.2

com.apple.driver.usb.AppleUSBHub 1.2

com.apple.driver.AppleEffaceableStorage 1.0

com.apple.filesystems.hfs.encodings.kext 1

com.apple.driver.AppleThunderboltDPInAdapter 5.0.2

com.apple.driver.AppleThunderboltDPOutAdapter 5.0.2

com.apple.driver.AppleThunderboltDPAdapterFamily 5.0.2

com.apple.driver.AppleThunderboltPCIDownAdapter 2.1.3

com.apple.iokit.IOAHCIBlockStorage 301.20.1

com.apple.driver.AppleThunderboltNHI 4.5.6

com.apple.iokit.IOThunderboltFamily 6.5.8

com.apple.iokit.IOEthernetAVBController 1.1.0

com.apple.iokit.IOAHCIFamily 288

com.apple.iokit.IO80211Family 1200.12.2

com.apple.driver.mDNSOffloadUserClient 1.0.1b8

com.apple.iokit.IONetworkingFamily 3.4

com.apple.driver.corecapture 1.0.4

com.apple.driver.usb.AppleUSBXHCIPCI 1.2

com.apple.driver.usb.AppleUSBXHCI 1.2

com.apple.driver.usb.AppleUSBHostPacketFilter 1.0

com.apple.iokit.IOUSBFamily 900.4.1

com.apple.driver.AppleUSBHostMergeProperties 1.2

com.apple.driver.AppleEFINVRAM 2.1

com.apple.driver.AppleEFIRuntime 2.1

com.apple.iokit.IOHIDFamily 2.0.0

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 300.0

com.apple.kext.AppleMatch 1.0.0d1

com.apple.iokit.IOBufferCopyEngineFamily 1

com.apple.driver.DiskImages 480.1.2

com.apple.driver.AppleFDEKeyStore 28.30

com.apple.driver.AppleKeyStore 2

com.apple.driver.AppleUSBTDM 439.20.7

com.apple.driver.AppleMobileFileIntegrity 1.0.5

com.apple.iokit.IOUSBMassStorageDriver 140

com.apple.iokit.IOSCSIBlockCommandsDevice 404.20.1

com.apple.iokit.IOSCSIArchitectureModelFamily 404.20.1

com.apple.iokit.IOStorageFamily 2.1

com.apple.driver.AppleCredentialManager 1.0

com.apple.driver.KernelRelayHost 1

com.apple.iokit.IOUSBHostFamily 1.2

com.apple.driver.usb.AppleUSBCommon 1.0

com.apple.driver.AppleBusPowerController 1.0

com.apple.driver.AppleSEPManager 1.0.1

com.apple.driver.IOSlaveProcessor 1

com.apple.iokit.IOReportFamily 31

com.apple.driver.AppleACPIPlatform 6.1

com.apple.driver.AppleSMCRTC 1.0

com.apple.driver.AppleSMC 3.1.9

com.apple.iokit.IOPCIFamily 2.9

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.pthread 1

com.apple.kec.Libm 1

com.apple.kec.corecrypto 1.0

 

 

EOF

Model: iMac14,3, BootROM IM143.0123.B00, 4 processors, Intel Core i5, 2,9 GHz, 8 GB, SMC 2.17f7

Graphics: NVIDIA GeForce GT 750M, NVIDIA GeForce GT 750M, PCIe, 1 GB

Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343531533641465238412D50422020

Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343531533641465238412D50422020

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x111), Broadcom BCM43xx 1.0 (7.77.37.2.1a3)

Bluetooth: Version 6.0.0f1, 3 services, 27 devices, 1 incoming serial ports

Network Service: Ethernet, Ethernet, en0

Network Service: Wi-Fi, AirPort, en1

Serial ATA Device: Crucial_CT275MX300SSD1, 275,06 GB

USB Device: USB 3.0 Bus

USB Device: BRCM20702 Hub

USB Device: Bluetooth USB Host Controller

USB Device: FaceTime HD Camera (Built-in)

Thunderbolt Bus: iMac, Apple Inc., 23.10

The problem is solved here after the update to 10.13.2

I suspect failing hardware such as a hard drive. Try rebooting into Safe Mode and then rebooting normally. If the problem persists, try rebooting in the Recovery Partition (Command + R on Startup) and then open Disk Utility and run First Aide. If any errors appear that confirms my hunch or if it won't boot into recover again, confirmation. Or you can just cut to the chase and take the computer to your local Apple Authorized Service Provider to have it professionally diagnosed.

First Aide does not find any errors on the (SSD) disk. I expect this is a software related problem because is never happend before the update. The iMac boots and functions normal it only happens when i put him to sleep.

Kernel panic is when software and hardware don’t communicate.

 

Kernel Panics

 

https://support.apple.com/kb/TS3742

Best practice for this issue

 

Resetting the System Management Controller

https://support.apple.com/kb/ht3964

 

Reset your computer’s PRAM

https://support.apple.com/kb/PH14222

 

OS X: What is Safe Mode?

https://support.apple.com/kb/HT1564

 

Disk Utility: First Aid

https://support.apple.com/kb/TS1417

 

Disk Utility in Recovery: First Aid

 

https://support.apple.com/en-us/HT201314

 

OSX: Install without erase

 

https://support.apple.com/kb/ph21973


First Aide is not the definitive test, you need to take the computer to your local AASP if the KP's persist!!

I have found another discussion with the exact same situation:

 

Sleep Wake Failure: Reboots only after upgrading to High Sierra

 

It seems to be a problem with the SSD.

Only a certified Apple diagnostic could validate this claim officially and thoroughly.

 

You might find this useful

 

Using Apple Hardware Test

https://support.apple.com/kb/ht1509

 

Apple Diagnostics: Reference codes

 

https://support.apple.com/en-us/HT203747

 

Apple Retail Stores

https://www.apple.com/retail

 

Authorised Apple Service Providers

https://locate.apple.com/en/

 

Apple Repair Status

 

https://selfsolve.apple.com/repairstatus/main.do

Result ADP000 (no hardware problems found).

 

I really think the problem is as discussed in the other discussion:

 

After discussions with OWC and others, it does seem like Apple has seriously mis-calculated their power management capabilities.

I have this problem. Only genuine Mac parts in a 2012 Macbook Pro after upgrading to High Sierra.

I have Kernel Panic at the same location on original Mac Book Pro 2017 13 inch (Mid September)  with no other peripherals attached.

Apple store ran hardware tests which passed.  They also reinstalled firmware and High OS Sierra.  All security updates are up to date.  No other software has been installed, yet the panic reports occur almost every day.

Memory RAM ?

Minimum on the 13 inch MBP, i. e. 8 GB.

Problems seems to have been resolved-

 

1) Apple replaced main logic board.

2) OS 10.13.2 update which resolved nearly a dozen Kernel and IOKit fixes.

The problem is solved here after the update to 10.13.2

最後更新：2017-12-14 08:29:36

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