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My ipad suddenly lock and try to reset but stil...

Activation lock
Hi, Scholastica79,


Thanks for visiting the Apple Support Communities. From your post, I understand that your iPad has gone into Activation Lock, and you need some help regaining access. I'm happy to help!


Activation Lock is a security measure to protect your data and information if your device is lost or stolen. Because it is a security feature, the only way to activate your iPad once Activation Lock is enabled is to enter the password for the Apple ID that originally turned Find My iPhone on. If you have forgotten your Apple ID password, you can reset it using steps here: If you forgot your Apple ID password - Apple Support.

If you have also forgotten your Apple ID you used, you can look it up using the steps here: If you forgot your Apple ID - Apple Support.


More information on Activation Lock can be found here: Find My iPhone Activation Lock - Apple Support.



Have a great day!

最後更新：2017-10-10 05:19:29

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