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USB 3.1 hub shows in System Information only as...

I bought a "GenBasic Elite 15 Port USB 3.1 hub." I'm pretty sure I was shipped the correct product. Among other things, the port for connecting it to the computer is a USB 3.0 B socket.

However, on my Mac, System Info is reporting it as a "USB2.0 Hub," see below.

Has anyone seen anything like this? This is the first time I've tried to use an external USB hub billed as USB 3.0 or 3.1. Is this a compatibility or version issue on the Mac side (Mac mini "Late 2012;" model identifier "Macmini6,1;" Mac OS 10.11.16)?

If so, is this just an error in System Information's report, or is it really supporting the device only as a USB 2.0 hub and only at USB 2.0 speeds?

USB2.0 Hub:

Product ID: 0x0610

Vendor ID: 0x05e3 (Genesys Logic, Inc.)

Version: 92.24

Speed: Up to 480 Mb/sec

Manufacturer: GenesysLogic

Location ID: 0x14400000 / 6

Current Available (mA): 1000

Current Required (mA): 100

Extra Operating Current (mA): 0

If your computer only supports USB 2.0, then connecting a 3.0 hub will not provide USB 3.0 speed.

最後更新：2017-10-16 01:56:46

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