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how Do I reset iPad mini to factory settings?

My mum just gave me her iPad mini, how do I reset it factory settings? I can’t turn it on as of now because my mum forgot her Apple ID and password 

Without the Apple ID and password you won't be able to set it up again after restoring it if icloud was signed in and find my iPad was turned on.

 

Best bet, is to have you mother try to recover the Apple ID and password.

 

Recover Your Apple ID - Apple

 

Otherwise follow the steps here:

Restore your iPhone, iPad, or iPod to factory settings - Apple Support

Connect it to computer she normally uses to sync it and follow these directions.

What to do before you sell or give away your iPhone, iPad, or iPod touch - Apple Support

 

Otherwise, try to retrieve the ID and password.

If you forgot your Apple ID - Apple Support

If you forgot your Apple ID password - Apple Support

Thanks mate, I set up an appointment for apple support and try to recover her pass word.

最後更新：2017-10-20 14:37:09

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