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Gmail messages are missing

This page can help you find your emails if:

  • Some emails are missing.
  • Emails aren't coming to your inbox.
  • Your inbox is empty and all your emails have disappeared.

First, try these common fixes

We recommend following these steps on a computer because many of them can't be done through the Gmail app.

Check if the email was archived, deleted, or marked as spam

Emails might skip your inbox if they were accidentally archived, deleted, or marked as spam.

Follow these steps to search all your emails, including those that aren't in your inbox:

  1. On your computer, open Gmail.
  2. In the search box, click the Down arrow Down Arrow.
  3. Click the All Mail drop down, then select Mail & Spam & Trash.
  4. Enter some information that’s in the missing email. If you're not sure about exact words or details, leave the fields blank.
  5. At the bottom of the box, click Search Search.

Tip: To filter your search results even more, you can also use search operators.

最後更新:2017-05-23 10:23:24

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