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How do I update the information on my DHgate account?

  • To change your contact email address, you may login in your account, where you will have the option to update this information on your own.
  • For your account login, you may change your password; however, if you want to change your login email address, you can Contact  Customer Service by online chat, message, or phone to receive assistance. For account security, you may be required to answer a series of questions.


  • If you want to change your shipping address, you must first access your account page where you will find an option for changing your address located near your order number. It is not permitted to change a shipping address by only leaving a message.
  • For your nickname, please choose wisely. Once you select a nickname for use on your account, this is how others will recognize you. To help avoid the potential for miscommunication or confusion, once set, your nickname cannot be changed.
  • If you want to change the personal questions you’ve associated with your DHpay account, you must contact our customer service team by online chat, message, or phone to receive assistance.

最後更新:2017-05-22 21:33:33

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