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卖家在看到“高风险订单,DHgate风控调查中”的黄条后应该做什么?
卖家在收到这类通知后,请不要发货,等待DHgate风控部门的调查结果。同时,您也可以通过站内信请买家配合DHgate的调查与认证。
此时平台的订单流程将会暂停,不会发生退款等情况,请卖家不要担心退款,不要填写虚假运单号;如果黄条取消,订单确认没有问题的,订单流程才会恢复正常,届时卖家只要按照正常的备货发货流程进行操作即可。
如还有疑问,您可以发邮件至safetycenter@DHgate.com咨询。
最后更新:2017-01-17 21:54:46
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订单有风险时,DHgate 会有风控交易风险警示吗?
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