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Scratches Out of the Box on MacBook Pro 2017&nb...

Here we go,my MacBook Pro 2015 had countless repairs and needed to be replaced after a faulty repair. I communicated with Apple I would be in Hong Kong for a specific amount of time and if it was possible to do the exchange there since I would not be coming back to Europe anytime soon.

Apple confirmed, hence I EXTENDED my holidays in Hong Kong, paid more money for hotel and food, only to receive a notice from Apple they can not deliver on time. THANKS!!!

I was told from Apple via Email I could exchange my MacBook until it is Vintage (giving me 7 years from the date of purchase to replace it).

Back in Europe, countless emails and proofing this story which I have in Email etc... I finally got the approved replacement.

FIRST REPLACEMENT WITH GRAPHICS CARD UPGRADE

I was happy unboxing until I saw these scratches on the back ((((((

Answer from Apple "i should have taken off the protection, the device was NOT faulty. SERIOUSLY?

Anyhow they said we send u a new one.

SECOND REPLACEMENT -> JUDGE YOURSELF.

Answer from Apple: We have to investigate this as this is usually not covered by warranty!

***??????

最后更新：2017-10-12 17:01:05

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