賣家在看到“高風險訂單,DHgate風控調查中”的黃條後應該做什麼?
賣家在收到這類通知後,請不要發貨,等待DHgate風控部門的調查結果。同時,您也可以通過站內信請買家配合DHgate的調查與認證。
此時平台的訂單流程將會暫停,不會發生退款等情況,請賣家不要擔心退款,不要填寫虛假運單號;如果黃條取消,訂單確認沒有問題的,訂單流程才會恢複正常,屆時賣家隻要按照正常的備貨發貨流程進行操作即可。
如還有疑問,您可以發郵件至safetycenter@DHgate.com谘詢。
最後更新:2017-01-17 21:54:46
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訂單有風險時,DHgate 會有風控交易風險警示嗎?
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