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2010 27" iMac very slow to start up, 4 minutes,...

2010 27" iMac very slow to start up, 4 minutes, and generally running slowly, Etrecheck report:

 

Problem description:

iMac running very slowly

 

EtreCheck version: 2.2 (132)

Report generated 4/30/17, 11:09 AM

Download EtreCheck from https://etresoft.com/etrecheck

 

Click the [Click for support] links for help with non-Apple products.

Click the [Click for details] links for more information about that line.

 

Hardware Information: ℹ️

    iMac (27-inch, Mid 2010) (Technical Specifications)

    iMac - model: iMac11,3

    1 2.93 GHz Intel Core i7 CPU: 4-core

    16 GB RAM Upgradeable

        BANK 0/DIMM0

            4 GB DDR3 1333 MHz ok

        BANK 1/DIMM0

            4 GB DDR3 1333 MHz ok

        BANK 0/DIMM1

            4 GB DDR3 1333 MHz ok

        BANK 1/DIMM1

            4 GB DDR3 1333 MHz ok

    Bluetooth: Old - Handoff/Airdrop2 not supported

    Wireless:  en1: 802.11 a/b/g/n

 

Video Information: ℹ️

    ATI Radeon HD 5750 - VRAM: 1024 MB

        iMac 2560 x 1440

 

System Software: ℹ️

    macOS 10.12.4 (16E195) - Time since boot: 1:23:14

 

Disk Information: ℹ️

    Hitachi HDS722020ALA330 disk0 : (2 TB)

        EFI (disk0s1) <not mounted> : 210 MB

        David's iMac (disk0s2) / : 2.00 TB (458.41 GB free)

        Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB

 

    HL-DT-STDVDRW  GA32N

 

USB Information: ℹ️

    Apple, Inc. Keyboard Hub

        Apple Inc. Apple Keyboard

    Apple Computer, Inc. IR Receiver

    Apple Inc. Built-in iSight

    Tablet PTZ-631W

    Apple Card Reader

    Apple Inc. BRCM2046 Hub

        Apple Inc. Bluetooth USB Host Controller

 

Gatekeeper: ℹ️

    Mac App Store and identified developers

 

Kernel Extensions: ℹ️

        /Applications/Toast 10 Titanium/Toast Titanium.app

    [not loaded]    com.roxio.BluRaySupport (1.1.6) [Click for support]

 

        /Library/Application Support/Avast/components/fileshield/unsigned

    [loaded]    com.avast.FileShield (3.0.0 - SDK 10.9) [Click for support]

 

        /Library/Application Support/Avast/components/proxy/unsigned

    [loaded]    com.avast.PacketForwarder (2.1 - SDK 10.11) [Click for support]

 

        /Library/Application Support/HASP/kexts

    [loaded]    com.aladdin.kext.aksfridge (1.0.2) [Click for support]

 

        /Library/Application Support/MacKeeper/AntiVirus.app

    [not loaded]    net.kromtech.kext.AVKauth (2.3.8 - SDK 10.10) [Click for support]

    [not loaded]    net.kromtech.kext.Firewall (2.3.8 - SDK 10.10) [Click for support]

 

        /Library/Extensions

    [loaded]    com.techsmith.TACC (1.0.3 - SDK 10.10) [Click for support]

 

        /System/Library/Extensions

    [loaded]    com.Cycling74.driver.Soundflower (1.5.1) [Click for support]

    [not loaded]    com.hzsystems.driver.CDSDAudioCaptureSupport (1.5) [Click for support]

    [not loaded]    com.kaspersky.kext.klif (3.0.4d41) [Click for support]

    [not loaded]    com.kaspersky.nke (1.6.4d15) [Click for support]

    [not loaded]    com.mitsubishi.kext.CP3800 (1.0) [Click for support]

    [not loaded]    com.mitsubishi.kext.CP9800 (1.0) [Click for support]

    [not loaded]    com.wacom.kext.wacomtablet (6.3.9 - SDK 10.9) [Click for support]

 

        /Users/[redacted]/Library/Services/ToastIt.service/Contents/MacOS

    [not loaded]    com.roxio.TDIXController (2.0) [Click for support]

 

Problem System Launch Agents: ℹ️

    [loaded]    com.openssh.ssh-agent.plist [Click for support]

 

Problem System Launch Daemons: ℹ️

    [failed]    com.apple.mobile.keybagd.plist

 

Launch Agents: ℹ️

    [not loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]

    [running]    com.adobe.AdobeCreativeCloud.plist [Click for support]

    [failed]    com.adobe.ARMDCHelper.cc24aef4a1b90ed56a...plist [Click for support]

    [running]    com.avast.secureline.update-agent.plist [Click for support]

    [loaded]    com.avast.secureline.userinit.plist [Click for support]

    [running]    com.avast.update-agent.plist [Click for support]

    [loaded]    com.avast.userinit.plist [Click for support]

    [loaded]    com.google.keystone.agent.plist [Click for support]

    [loaded]    com.oracle.java.Java-Updater.plist [Click for support]

    [loaded]    com.parallels.mobile.prl_deskctl_agent.launchagent.plist [Click for support]

    [running]    com.wacom.wacomtablet.plist [Click for support]

    [loaded]    com.xrite.device.softwareupdate.plist [Click for support]

 

Launch Daemons: ℹ️

    [running]    com.adobe.adobeupdatedaemon.plist [Click for support]

    [running]    com.adobe.agsservice.plist [Click for support]

    [loaded]    com.adobe.ARMDC.Communicator.plist [Click for support]

    [loaded]    com.adobe.ARMDC.SMJobBlessHelper.plist [Click for support]

    [loaded]    com.adobe.fpsaud.plist [Click for support]

    [running]    com.aladdin.aksusbd.plist [Click for support]

    [running]    com.aladdin.hasplmd.plist [Click for support]

    [loaded]    com.avast.init.plist [Click for support]

    [loaded]    com.avast.secureline.init.plist [Click for support]

    [loaded]    com.avast.secureline.uninstall.plist [Click for support]

    [loaded]    com.avast.secureline.update.plist [Click for support]

    [loaded]    com.avast.uninstall.plist [Click for support]

    [loaded]    com.avast.update.plist [Click for support]

    [loaded]    com.google.keystone.daemon.plist [Click for support]

    [running]    com.mackeeper.AntiVirus.plist [Click for support]

    [loaded]    com.microsoft.autoupdate.helper.plist [Click for support]

    [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]

    [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]

    [failed]    com.parallels.mobile.dispatcher.launchdaemon.plist [Click for support]

    [failed]    com.parallels.mobile.kextloader.launchdaemon.plist [Click for support]

    [running]    com.syniumsoftware.CleanAppDaemon.plist [Click for support]

    [running]    com.xrite.device.xrdd.plist [Click for support]

    [running]    com.zeobit.MacKeeper.plugin.AntiTheft.daemon.plist [Click for support]

 

User Launch Agents: ℹ️

    [loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]

    [loaded]    com.adobe.ARM.[...].plist [Click for support]

    [running]    com.amazon.cloud-player.plist [Click for support]

    [failed]    com.apple.CSConfigDotMacCert-[...]@mac.com-SharedServices.Agent.plist

    [failed]    com.apple.SafariBookmarksSyncer.plist

    [loaded]    com.avast.home.userinit.plist [Click for support]

    [loaded]    com.avast.secureline.home.userinit.plist [Click for support]

    [loaded]    com.dropbox.DropboxMacUpdate.agent.plist [Click for support]

    [loaded]    com.parallels.mobile.startgui.launchagent.plist [Click for support]

    [failed]    com.spotify.webhelper.plist [Click for support]

 

User Login Items: ℹ️

    Dropbox    Application  (/Applications/Dropbox.app)

 

Internet Plug-ins: ℹ️

    Google Earth Web Plug-in: Version: 7.1 [Click for support]

    AdobeExManDetect: Version: AdobeExManDetect 1.1.0.0 - SDK 10.7 [Click for support]

    Flip4Mac WMV Plugin: Version: 3.0.0.126   - SDK 10.8 [Click for support]

    WacomTabletPlugin: Version: WacomTabletPlugin 2.1.0.6 - SDK 10.9 [Click for support]

    AdobeAAMDetect: Version: 3.0.0.0 - SDK 10.9 [Click for support]

    AdobePDFViewerNPAPI: Version: 17.009.20044 - SDK 10.11 [Click for support]

    FlashPlayer-10.6: Version: 24.0.0.194 - SDK 10.9 [Click for support]

    Silverlight: Version: 4.0.60531.0 [Click for support]

    QuickTime Plugin: Version: 7.7.3

    Flash Player: Version: 24.0.0.194 - SDK 10.9 Outdated! Update

    iPhotoPhotocast: Version: 7.0 - SDK 10.8

    SharePointBrowserPlugin: Version: 14.7.2 - SDK 10.6 [Click for support]

    AdobePDFViewer: Version: 17.009.20044 - SDK 10.11 [Click for support]

    CouponPrinter-FireFox_v2: Version: 1.1.7 - SDK 10.5 [Click for support]

    GarminGpsControl: Version: 4.2.0.0 - SDK 10.8 [Click for support]

    EPPEX Plugin: Version: 3.0.5.0 [Click for support]

    JavaAppletPlugin: Version: Java 8 Update 101 build 13 Check version

 

User internet Plug-ins: ℹ️

    Google Earth Web Plug-in: Version: 7.1 [Click for support]

 

Safari Extensions: ℹ️

    Open in Internet Explorer

 

3rd Party Preference Panes: ℹ️

    CleanApp Logging Service  [Click for support]

    Flash Player  [Click for support]

    Java  [Click for support]

    WacomTablet  [Click for support]

 

Time Machine: ℹ️

    Skip System Files: NO

    Mobile backups: OFF

    Auto backup: NO - Auto backup turned off

    Volumes being backed up:

        David's iMac: Disk size: 2.00 TB Disk used: 1.54 TB

    Destinations:

        Time Machine Backups [Local]

        Total size: 999.86 GB

        Total number of backups: 2

        Oldest backup: 2013-06-18 21:41:33 +0000

        Last backup: 2013-06-18 21:41:33 +0000

        Size of backup disk: Too small

            Backup size 999.86 GB < (Disk used 1.54 TB X 3)

 

Top Processes by CPU: ℹ️

        17%    Finder

         2%    WacomTabletDriver

         2%    WindowServer

         1%    fontd

         0%    Creative Cloud

 

Top Processes by Memory: ℹ️

    975 MB    kernel_task

    295 MB    com.apple.WebKit.WebContent(2)

    262 MB    mdworker(7)

    246 MB    AntiVirus

    246 MB    mds_stores

 

Virtual Memory Information: ℹ️

    7.17 GB    Free RAM

    8.82 GB    Used RAM

    0 B    Swap Used

 

Diagnostics Information: ℹ️

    Apr 30, 2017, 09:43:11 AM    Self test - passed

    Apr 28, 2017, 03:29:37 PM    /Library/Logs/DiagnosticReports/mtmd_2017-04-28-152937_[redacted].crash

    Apr 28, 2017, 03:29:26 PM    /Library/Logs/DiagnosticReports/mtmd_2017-04-28-152926_[redacted].crash

    Apr 28, 2017, 03:29:16 PM    /Library/Logs/DiagnosticReports/mtmd_2017-04-28-152916_[redacted].crash

    Apr 28, 2017, 03:29:06 PM    /Library/Logs/DiagnosticReports/mtmd_2017-04-28-152906_[redacted].crash

    Apr 28, 2017, 03:29:04 PM    /Library/Logs/DiagnosticReports/mtmd_2017-04-28-152904_[redacted].crash

    Apr 28, 2017, 03:28:48 PM    /Library/Logs/DiagnosticReports/mtmd_2017-04-28-152848_[redacted].crash

    Apr 28, 2017, 03:28:37 PM    /Library/Logs/DiagnosticReports/mtmd_2017-04-28-152837_[redacted].crash

    Apr 28, 2017, 03:28:27 PM    /Library/Logs/DiagnosticReports/mtmd_2017-04-28-152827_[redacted].crash

    Apr 28, 2017, 03:28:17 PM    /Library/Logs/DiagnosticReports/mtmd_2017-04-28-152817_[redacted].crash

    Apr 28, 2017, 03:28:13 PM    /Library/Logs/DiagnosticReports/mtmd_2017-04-28-152813_[redacted].crash

    Apr 27, 2017, 06:03:50 PM    /Library/Logs/DiagnosticReports/Adobe Photoshop CC 2017_2017-04-27-180350_[redacted].cpu_resource.diag [Click for details]

    Apr 27, 2017, 01:11:46 PM    /Library/Logs/DiagnosticReports/suggestd_2017-04-27-131146_[redacted].cpu_resou rce.diag [Click for details]



Hi

 

David.

 

Its great to help you out with your query David.

 

If i have heard u correctly your trying to say that your imac takes 4 minutes to start.as well as its performance is slow.

 

No worries at all we will provide you Tshooting

Try to follow them.

1)Check the storage of your mac.

click on the apple logo on the top option of about this check if the storage is available.

 

2 There is an third party app the way it runs it is recommended for mac users.

its not an apple developed app but u can trust on it.

the website is (adwaremedic.com)

open this website. u can see antimalware for mac.

download the app from this website

once downloaded run the app scan the junk.

once it is completed. Note:dont empty the trash.

Click on apple logo then force quit all the apps except finder.

 

Restart your mac. and then empty the trash.

 

Check the prrformance no go

 

then remoove the junk manually.

1)open finder folder from dock then click on

"Go" from the menu bar you will find options like downloads,computers,home,pictures.

click on option key from your left side of the keyboard whick is just between control and command.

 

you will find library reflectingin that option "go"

press option key untill u see library reflecting between home and computer.

 

Once u see library option click on it.

it will directly take u to users library.

 

You will see options like accounts,Application script.

 

The files which you need to clear is.

1)Application Support.

2)Caches

3)Cookies

4)Saved application state

5)start up items

Note:Make sure your deleting only this files.



Hi

 

David.

 

Its great to help you out with your query David.

 

If i have heard u correctly your trying to say that your imac takes 4 minutes to start.as well as its performance is slow.

 

No worries at all we will provide you Tshooting

Try to follow them.

1)Check the storage of your mac.

click on the apple logo on the top option of about this check if the storage is available.

 

2 There is an third party app the way it runs it is recommended for mac users.

its not an apple developed app but u can trust on it.

the website is (adwaremedic.com)

open this website. u can see antimalware for mac.

download the app from this website

once downloaded run the app scan the junk.

once it is completed. Note:dont empty the trash.

Click on apple logo then force quit all the apps except finder.

 

Restart your mac. and then empty the trash.

 

Check the prrformance no go

 

then remoove the junk manually.

1)open finder folder from dock then click on

"Go" from the menu bar you will find options like downloads,computers,home,pictures.

click on option key from your left side of the keyboard whick is just between control and command.

 

you will find library reflectingin that option "go"

press option key untill u see library reflecting between home and computer.

 

Once u see library option click on it.

it will directly take u to users library.

 

You will see options like accounts,Application script.

 

The files which you need to clear is.

1)Application Support.

2)Caches

3)Cookies

4)Saved application state

5)start up items

Note:Make sure your deleting only this files.



Once your done deleting the files as posted before.

 

Make sure you forcequit all the apps and then restart your mac.

 

After which you need to empty the trash.

 

You will for sure see lot of improvement in you mac performance.



Uninstall Avast. It tends to interfere with the computer's operation while providing minimal to no benefit.

 

Avast

 

Avast Un-install


Uninstall Kapersky. Its tends to interfere with the computer's operation while providing minimal to no benefit.

 

Kapersky Uninstall


MacKeeper – Do Not Install

 

MacKeeper – Do Not Install (2)        See  SDW2001’s post

 

MacKeeper Removal

 

MacKeeper Removal





Thanks for the help, seems much quicker now.



Thanks for the help, seems much quicker now



Here is my issue with my same mac

EtreCheck version: 3.4.4 (448)

Report generated 2017-09-12 16:53:35

Download EtreCheck from https://etrecheck.com

Runtime: 6:54

Performance: Below Average

 

Click the [Lookup] links for more information from Apple Support Communities.

Click the [Details] links for more information about that line.

Click the [Clean up] link to delete unused files.

 

Problem: Computer is too slow

 

Hardware Information:

    iMac (27-inch, Mid 2010)

    [Technical Specifications] - [User Guide] - [Warranty & Service]

    iMac - model: iMac11,3

    1 2.8 GHz Intel Core i5 (i5) CPU: 4-core

    4 GB RAM Upgradeable - [Instructions]

        BANK 0/DIMM0

            2 GB DDR3 1333 MHz ok

        BANK 1/DIMM0

            2 GB DDR3 1333 MHz ok

        BANK 0/DIMM1

            Empty  

        BANK 1/DIMM1

            Empty  

    Handoff/Airdrop2: not supported

    Wireless:  en1: 802.11 a/b/g/n

    iCloud Quota: 1.87 TB available

 

Video Information:

    ATI Radeon HD 5750 - VRAM: 1024 MB

        iMac 2560 x 1440

 

Disk Information:

    WDC WD1001FALS-40Y6A0 disk0: (1 TB) (Rotational)

    [Show SMART report]

        EFI (disk0s1 - MS-DOS FAT32) <not mounted>  [EFI]: 210 MB

        Macintosh HD (disk0s2 - Journaled HFS+) /  [Startup]: 999.35 GB (388.89 GB free)

        Recovery HD (disk0s3 - Journaled HFS+) <not mounted>  [Recovery]: 650 MB

 

    HL-DT-STDVDRW  GA32N  ()

 

USB Information:

     USB20Bus

         hub_device

            Apple Computer, Inc. IR Receiver

            Apple Inc. Built-in iSight

     USB20Bus

         hub_device

            HP Photosmart A710 series

            Apple, Inc. Keyboard Hub

                Apple, Inc Apple Keyboard

            Apple Card Reader

            Apple Inc. BRCM2046 Hub

                Apple Inc. Bluetooth USB Host Controller

 

System Software:

    macOS Sierra  10.12.6 (16G29) - Time since boot: less than an hour

 

Gatekeeper:

    Mac App Store and identified developers

 

Clean up:

    com.adobe.ARM.[...].plist

        /Applications/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper

        Executable not found!

    ~/Library/LaunchAgents/com.apple.CSConfigDotMacCert-[redacted]@me.com-SharedServ ices.Agent.plist

        /System/Library/Frameworks/CoreServices.framework/Frameworks/OSServices.framewor k/Versions/A/Support/CSConfigDotMacCert -l ~/Library/Logs/CSConfigDotMacCert.log -u [redacted]@me.com -t SharedServices -s

        Executable not found!

    2 orphan files found. [Clean up]

 

Kernel Extensions:

        /Library/Extensions

    [loaded]    com.malwarebytes.mbam.rtprotection (3.0 - SDK 10.12) [Lookup]

 

        /System/Library/Extensions

    [not loaded]    com.flipvideo.IOUSBCameraMassStorage (1.0.0) [Lookup]

    [not loaded]    com.leapfrog.codeless.kext (2.0) [Lookup]

    [not loaded]    com.leapfrog.driver.LfConnectDriver (1.12.0 - SDK 10.10) [Lookup]

 

System Launch Agents:

    [not loaded]    7 Apple tasks

    [loaded]    174 Apple tasks

    [running]    101 Apple tasks

 

System Launch Daemons:

    [not loaded]    35 Apple tasks

    [loaded]    176 Apple tasks

    [running]    107 Apple tasks

 

Launch Agents:

    [failed]    com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (Adobe Systems, Inc. - installed 2017-01-11) [Lookup]

    [running]    com.flipvideo.FlipShare.AutoRun.plist (? d8faaaae b1be4fe4 - installed 2011-04-08) [Lookup]

    [running]    com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2017-08-30) [Lookup]

    [loaded]    com.oracle.java.Java-Updater.plist (? 2beaacf1 be93c7fb - installed 2017-05-16) [Lookup]

 

Launch Daemons:

    [loaded]    com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2017-01-11) [Lookup]

    [loaded]    com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2017-01-11) [Lookup]

    [loaded]    com.adobe.fpsaud.plist (? 2afb3af7 e92009a9 - installed 2017-07-24) [Lookup]

    [loaded]    com.leapfrog.connect.authdaemon.plist (LeapFrog Enterprises, Inc. - installed 2017-05-18) [Lookup]

    [loaded]    com.malwarebytes.HelperTool.plist (Malwarebytes Corporation - installed 2017-05-07) [Lookup]

    [running]    com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2017-08-30) [Lookup]

    [running]    com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2017-08-30) [Lookup]

    [loaded]    com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2017-08-21) [Lookup]

    [loaded]    com.microsoft.office.licensing.helper.plist (? 6d8cb30e afb3bef0 - installed 2010-08-25) [Lookup]

    [loaded]    com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2017-07-02) [Lookup]

    [loaded]    com.oracle.java.Helper-Tool.plist (Shell Script e3fefdd2 - installed 2017-03-15) [Lookup]

 

User Launch Agents:

    [failed]    com.adobe.ARM.[...].plist (? c8cc50de 0 - installed 2012-03-15) 最后更新:2017-09-13 07:20:47

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