2010 27" iMac very slow to start up, 4 minutes,...
2010 27" iMac very slow to start up, 4 minutes, and generally running slowly, Etrecheck report:
Problem description:
iMac running very slowly
EtreCheck version: 2.2 (132)
Report generated 4/30/17, 11:09 AM
Download EtreCheck from https://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
iMac (27-inch, Mid 2010) (Technical Specifications)
iMac - model: iMac11,3
1 2.93 GHz Intel Core i7 CPU: 4-core
16 GB RAM Upgradeable
BANK 0/DIMM0
4 GB DDR3 1333 MHz ok
BANK 1/DIMM0
4 GB DDR3 1333 MHz ok
BANK 0/DIMM1
4 GB DDR3 1333 MHz ok
BANK 1/DIMM1
4 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
ATI Radeon HD 5750 - VRAM: 1024 MB
iMac 2560 x 1440
macOS 10.12.4 (16E195) - Time since boot: 1:23:14
Hitachi HDS722020ALA330 disk0 : (2 TB)
EFI (disk0s1) <not mounted> : 210 MB
David's iMac (disk0s2) / : 2.00 TB (458.41 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
HL-DT-STDVDRW GA32N
Apple, Inc. Keyboard Hub
Apple Inc. Apple Keyboard
Apple Computer, Inc. IR Receiver
Apple Inc. Built-in iSight
Tablet PTZ-631W
Apple Card Reader
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Mac App Store and identified developers
/Applications/Toast 10 Titanium/Toast Titanium.app
[not loaded] com.roxio.BluRaySupport (1.1.6) [Click for support]
/Library/Application Support/Avast/components/fileshield/unsigned
[loaded] com.avast.FileShield (3.0.0 - SDK 10.9) [Click for support]
/Library/Application Support/Avast/components/proxy/unsigned
[loaded] com.avast.PacketForwarder (2.1 - SDK 10.11) [Click for support]
/Library/Application Support/HASP/kexts
[loaded] com.aladdin.kext.aksfridge (1.0.2) [Click for support]
/Library/Application Support/MacKeeper/AntiVirus.app
[not loaded] net.kromtech.kext.AVKauth (2.3.8 - SDK 10.10) [Click for support]
[not loaded] net.kromtech.kext.Firewall (2.3.8 - SDK 10.10) [Click for support]
/Library/Extensions
[loaded] com.techsmith.TACC (1.0.3 - SDK 10.10) [Click for support]
/System/Library/Extensions
[loaded] com.Cycling74.driver.Soundflower (1.5.1) [Click for support]
[not loaded] com.hzsystems.driver.CDSDAudioCaptureSupport (1.5) [Click for support]
[not loaded] com.kaspersky.kext.klif (3.0.4d41) [Click for support]
[not loaded] com.kaspersky.nke (1.6.4d15) [Click for support]
[not loaded] com.mitsubishi.kext.CP3800 (1.0) [Click for support]
[not loaded] com.mitsubishi.kext.CP9800 (1.0) [Click for support]
[not loaded] com.wacom.kext.wacomtablet (6.3.9 - SDK 10.9) [Click for support]
/Users/[redacted]/Library/Services/ToastIt.service/Contents/MacOS
[not loaded] com.roxio.TDIXController (2.0) [Click for support]
Problem System Launch Agents: ℹ️
[loaded] com.openssh.ssh-agent.plist [Click for support]
Problem System Launch Daemons: ℹ️
[failed] com.apple.mobile.keybagd.plist
[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[running] com.adobe.AdobeCreativeCloud.plist [Click for support]
[failed] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a...plist [Click for support]
[running] com.avast.secureline.update-agent.plist [Click for support]
[loaded] com.avast.secureline.userinit.plist [Click for support]
[running] com.avast.update-agent.plist [Click for support]
[loaded] com.avast.userinit.plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
[loaded] com.parallels.mobile.prl_deskctl_agent.launchagent.plist [Click for support]
[running] com.wacom.wacomtablet.plist [Click for support]
[loaded] com.xrite.device.softwareupdate.plist [Click for support]
[running] com.adobe.adobeupdatedaemon.plist [Click for support]
[running] com.adobe.agsservice.plist [Click for support]
[loaded] com.adobe.ARMDC.Communicator.plist [Click for support]
[loaded] com.adobe.ARMDC.SMJobBlessHelper.plist [Click for support]
[loaded] com.adobe.fpsaud.plist [Click for support]
[running] com.aladdin.aksusbd.plist [Click for support]
[running] com.aladdin.hasplmd.plist [Click for support]
[loaded] com.avast.init.plist [Click for support]
[loaded] com.avast.secureline.init.plist [Click for support]
[loaded] com.avast.secureline.uninstall.plist [Click for support]
[loaded] com.avast.secureline.update.plist [Click for support]
[loaded] com.avast.uninstall.plist [Click for support]
[loaded] com.avast.update.plist [Click for support]
[loaded] com.google.keystone.daemon.plist [Click for support]
[running] com.mackeeper.AntiVirus.plist [Click for support]
[loaded] com.microsoft.autoupdate.helper.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
[failed] com.parallels.mobile.dispatcher.launchdaemon.plist [Click for support]
[failed] com.parallels.mobile.kextloader.launchdaemon.plist [Click for support]
[running] com.syniumsoftware.CleanAppDaemon.plist [Click for support]
[running] com.xrite.device.xrdd.plist [Click for support]
[running] com.zeobit.MacKeeper.plugin.AntiTheft.daemon.plist [Click for support]
[loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.adobe.ARM.[...].plist [Click for support]
[running] com.amazon.cloud-player.plist [Click for support]
[failed] com.apple.CSConfigDotMacCert-[...]@mac.com-SharedServices.Agent.plist
[failed] com.apple.SafariBookmarksSyncer.plist
[loaded] com.avast.home.userinit.plist [Click for support]
[loaded] com.avast.secureline.home.userinit.plist [Click for support]
[loaded] com.dropbox.DropboxMacUpdate.agent.plist [Click for support]
[loaded] com.parallels.mobile.startgui.launchagent.plist [Click for support]
[failed] com.spotify.webhelper.plist [Click for support]
Dropbox Application (/Applications/Dropbox.app)
Google Earth Web Plug-in: Version: 7.1 [Click for support]
AdobeExManDetect: Version: AdobeExManDetect 1.1.0.0 - SDK 10.7 [Click for support]
Flip4Mac WMV Plugin: Version: 3.0.0.126 - SDK 10.8 [Click for support]
WacomTabletPlugin: Version: WacomTabletPlugin 2.1.0.6 - SDK 10.9 [Click for support]
AdobeAAMDetect: Version: 3.0.0.0 - SDK 10.9 [Click for support]
AdobePDFViewerNPAPI: Version: 17.009.20044 - SDK 10.11 [Click for support]
FlashPlayer-10.6: Version: 24.0.0.194 - SDK 10.9 [Click for support]
Silverlight: Version: 4.0.60531.0 [Click for support]
QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 24.0.0.194 - SDK 10.9 Outdated! Update
iPhotoPhotocast: Version: 7.0 - SDK 10.8
SharePointBrowserPlugin: Version: 14.7.2 - SDK 10.6 [Click for support]
AdobePDFViewer: Version: 17.009.20044 - SDK 10.11 [Click for support]
CouponPrinter-FireFox_v2: Version: 1.1.7 - SDK 10.5 [Click for support]
GarminGpsControl: Version: 4.2.0.0 - SDK 10.8 [Click for support]
EPPEX Plugin: Version: 3.0.5.0 [Click for support]
JavaAppletPlugin: Version: Java 8 Update 101 build 13 Check version
Google Earth Web Plug-in: Version: 7.1 [Click for support]
Open in Internet Explorer
3rd Party Preference Panes: ℹ️
CleanApp Logging Service [Click for support]
Flash Player [Click for support]
Java [Click for support]
WacomTablet [Click for support]
Skip System Files: NO
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Volumes being backed up:
David's iMac: Disk size: 2.00 TB Disk used: 1.54 TB
Destinations:
Time Machine Backups [Local]
Total size: 999.86 GB
Total number of backups: 2
Oldest backup: 2013-06-18 21:41:33 +0000
Last backup: 2013-06-18 21:41:33 +0000
Size of backup disk: Too small
Backup size 999.86 GB < (Disk used 1.54 TB X 3)
17% Finder
2% WacomTabletDriver
2% WindowServer
1% fontd
0% Creative Cloud
975 MB kernel_task
295 MB com.apple.WebKit.WebContent(2)
262 MB mdworker(7)
246 MB AntiVirus
246 MB mds_stores
Virtual Memory Information: ℹ️
7.17 GB Free RAM
8.82 GB Used RAM
0 B Swap Used
Apr 30, 2017, 09:43:11 AM Self test - passed
Apr 28, 2017, 03:29:37 PM /Library/Logs/DiagnosticReports/mtmd_2017-04-28-152937_[redacted].crash
Apr 28, 2017, 03:29:26 PM /Library/Logs/DiagnosticReports/mtmd_2017-04-28-152926_[redacted].crash
Apr 28, 2017, 03:29:16 PM /Library/Logs/DiagnosticReports/mtmd_2017-04-28-152916_[redacted].crash
Apr 28, 2017, 03:29:06 PM /Library/Logs/DiagnosticReports/mtmd_2017-04-28-152906_[redacted].crash
Apr 28, 2017, 03:29:04 PM /Library/Logs/DiagnosticReports/mtmd_2017-04-28-152904_[redacted].crash
Apr 28, 2017, 03:28:48 PM /Library/Logs/DiagnosticReports/mtmd_2017-04-28-152848_[redacted].crash
Apr 28, 2017, 03:28:37 PM /Library/Logs/DiagnosticReports/mtmd_2017-04-28-152837_[redacted].crash
Apr 28, 2017, 03:28:27 PM /Library/Logs/DiagnosticReports/mtmd_2017-04-28-152827_[redacted].crash
Apr 28, 2017, 03:28:17 PM /Library/Logs/DiagnosticReports/mtmd_2017-04-28-152817_[redacted].crash
Apr 28, 2017, 03:28:13 PM /Library/Logs/DiagnosticReports/mtmd_2017-04-28-152813_[redacted].crash
Apr 27, 2017, 06:03:50 PM /Library/Logs/DiagnosticReports/Adobe Photoshop CC 2017_2017-04-27-180350_[redacted].cpu_resource.diag [Click for details]
Apr 27, 2017, 01:11:46 PM /Library/Logs/DiagnosticReports/suggestd_2017-04-27-131146_[redacted].cpu_resou rce.diag [Click for details]
Hi
David.
Its great to help you out with your query David.
If i have heard u correctly your trying to say that your imac takes 4 minutes to start.as well as its performance is slow.
No worries at all we will provide you Tshooting
Try to follow them.
1)Check the storage of your mac.
click on the apple logo on the top option of about this check if the storage is available.
2 There is an third party app the way it runs it is recommended for mac users.
its not an apple developed app but u can trust on it.
the website is (adwaremedic.com)
open this website. u can see antimalware for mac.
download the app from this website
once downloaded run the app scan the junk.
once it is completed. Note:dont empty the trash.
Click on apple logo then force quit all the apps except finder.
Restart your mac. and then empty the trash.
Check the prrformance no go
then remoove the junk manually.
1)open finder folder from dock then click on
"Go" from the menu bar you will find options like downloads,computers,home,pictures.
click on option key from your left side of the keyboard whick is just between control and command.
you will find library reflectingin that option "go"
press option key untill u see library reflecting between home and computer.
Once u see library option click on it.
it will directly take u to users library.
You will see options like accounts,Application script.
The files which you need to clear is.
1)Application Support.
2)Caches
3)Cookies
4)Saved application state
5)start up items
Note:Make sure your deleting only this files.
Hi
David.
Its great to help you out with your query David.
If i have heard u correctly your trying to say that your imac takes 4 minutes to start.as well as its performance is slow.
No worries at all we will provide you Tshooting
Try to follow them.
1)Check the storage of your mac.
click on the apple logo on the top option of about this check if the storage is available.
2 There is an third party app the way it runs it is recommended for mac users.
its not an apple developed app but u can trust on it.
the website is (adwaremedic.com)
open this website. u can see antimalware for mac.
download the app from this website
once downloaded run the app scan the junk.
once it is completed. Note:dont empty the trash.
Click on apple logo then force quit all the apps except finder.
Restart your mac. and then empty the trash.
Check the prrformance no go
then remoove the junk manually.
1)open finder folder from dock then click on
"Go" from the menu bar you will find options like downloads,computers,home,pictures.
click on option key from your left side of the keyboard whick is just between control and command.
you will find library reflectingin that option "go"
press option key untill u see library reflecting between home and computer.
Once u see library option click on it.
it will directly take u to users library.
You will see options like accounts,Application script.
The files which you need to clear is.
1)Application Support.
2)Caches
3)Cookies
4)Saved application state
5)start up items
Note:Make sure your deleting only this files.
Once your done deleting the files as posted before.
Make sure you forcequit all the apps and then restart your mac.
After which you need to empty the trash.
You will for sure see lot of improvement in you mac performance.
Uninstall Avast. It tends to interfere with the computer's operation while providing minimal to no benefit.
Uninstall Kapersky. Its tends to interfere with the computer's operation while providing minimal to no benefit.
See SDW2001’s post
Thanks for the help, seems much quicker now.
Thanks for the help, seems much quicker now
Here is my issue with my same mac
EtreCheck version: 3.4.4 (448)
Report generated 2017-09-12 16:53:35
Download EtreCheck from https://etrecheck.com
Runtime: 6:54
Performance: Below Average
Click the [Lookup] links for more information from Apple Support Communities.
Click the [Details] links for more information about that line.
Click the [Clean up] link to delete unused files.
Problem: Computer is too slow
iMac (27-inch, Mid 2010)
[Technical Specifications] - [User Guide] - [Warranty & Service]
iMac - model: iMac11,3
1 2.8 GHz Intel Core i5 (i5) CPU: 4-core
4 GB RAM Upgradeable - [Instructions]
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
BANK 0/DIMM1
Empty
BANK 1/DIMM1
Empty
Handoff/Airdrop2: not supported
Wireless: en1: 802.11 a/b/g/n
iCloud Quota: 1.87 TB available
ATI Radeon HD 5750 - VRAM: 1024 MB
iMac 2560 x 1440
WDC WD1001FALS-40Y6A0 disk0: (1 TB) (Rotational)
EFI (disk0s1 - MS-DOS FAT32) <not mounted> [EFI]: 210 MB
Macintosh HD (disk0s2 - Journaled HFS+) / [Startup]: 999.35 GB (388.89 GB free)
Recovery HD (disk0s3 - Journaled HFS+) <not mounted> [Recovery]: 650 MB
HL-DT-STDVDRW GA32N ()
USB20Bus
hub_device
Apple Computer, Inc. IR Receiver
Apple Inc. Built-in iSight
USB20Bus
hub_device
HP Photosmart A710 series
Apple, Inc. Keyboard Hub
Apple, Inc Apple Keyboard
Apple Card Reader
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
macOS Sierra 10.12.6 (16G29) - Time since boot: less than an hour
Mac App Store and identified developers
com.adobe.ARM.[...].plist
/Applications/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper
Executable not found!
~/Library/LaunchAgents/com.apple.CSConfigDotMacCert-[redacted]@me.com-SharedServ ices.Agent.plist
/System/Library/Frameworks/CoreServices.framework/Frameworks/OSServices.framewor k/Versions/A/Support/CSConfigDotMacCert -l ~/Library/Logs/CSConfigDotMacCert.log -u [redacted]@me.com -t SharedServices -s
Executable not found!
2 orphan files found. [Clean up]
/Library/Extensions
[loaded] com.malwarebytes.mbam.rtprotection (3.0 - SDK 10.12) [Lookup]
/System/Library/Extensions
[not loaded] com.flipvideo.IOUSBCameraMassStorage (1.0.0) [Lookup]
[not loaded] com.leapfrog.codeless.kext (2.0) [Lookup]
[not loaded] com.leapfrog.driver.LfConnectDriver (1.12.0 - SDK 10.10) [Lookup]
[not loaded] 7 Apple tasks
[loaded] 174 Apple tasks
[running] 101 Apple tasks
[not loaded] 35 Apple tasks
[loaded] 176 Apple tasks
[running] 107 Apple tasks
[failed] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (Adobe Systems, Inc. - installed 2017-01-11) [Lookup]
[running] com.flipvideo.FlipShare.AutoRun.plist (? d8faaaae b1be4fe4 - installed 2011-04-08) [Lookup]
[running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2017-08-30) [Lookup]
[loaded] com.oracle.java.Java-Updater.plist (? 2beaacf1 be93c7fb - installed 2017-05-16) [Lookup]
[loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2017-01-11) [Lookup]
[loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2017-01-11) [Lookup]
[loaded] com.adobe.fpsaud.plist (? 2afb3af7 e92009a9 - installed 2017-07-24) [Lookup]
[loaded] com.leapfrog.connect.authdaemon.plist (LeapFrog Enterprises, Inc. - installed 2017-05-18) [Lookup]
[loaded] com.malwarebytes.HelperTool.plist (Malwarebytes Corporation - installed 2017-05-07) [Lookup]
[running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2017-08-30) [Lookup]
[running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2017-08-30) [Lookup]
[loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2017-08-21) [Lookup]
[loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e afb3bef0 - installed 2010-08-25) [Lookup]
[loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2017-07-02) [Lookup]
[loaded] com.oracle.java.Helper-Tool.plist (Shell Script e3fefdd2 - installed 2017-03-15) [Lookup]
[failed] com.adobe.ARM.[...].plist (? c8cc50de 0 - installed 2012-03-15) 最后更新:2017-09-13 07:20:47
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