Advice on whether my macbook is hacked please g...

Here is the EtreCheck Report.

Hope you can give advice on whether it is clean or not. I have started to get random drum beat sounds playing for no reason. Just a single beat, 3 times over the last few days.

I recently had an email account compromised, and i'm not sure if it was the macbook or just a login via a web client.

EtreCheck version: 3.4.6 (460)

Report generated 2017-10-15 16:58:44

Download EtreCheck from https://etrecheck.com

Runtime: 1:52

Performance: Excellent

Click the [Lookup] links for more information from Apple Support Communities.

Click the [Details] links for more information about that line.

Problem: Other problem

Description:

Random sounds on MacBook, email was hacked, not sure if Macbook is the issue.

Hardware Information: ⓘ

MacBook Pro (15-inch, 2017)

[Technical Specifications] - [User Guide] - [Warranty & Service]

MacBook Pro - model: MacBookPro14,3

1 2.9 GHz Intel Core i7 (i7-7820HQ) CPU: 4-core

16 GB RAM Not upgradeable

BANK 0/DIMM0

8 GB LPDDR3 2133 MHz ok

BANK 1/DIMM0

8 GB LPDDR3 2133 MHz ok

Handoff/Airdrop2: supported

Wireless: en0: 802.11 a/b/g/n/ac

Battery: Health = Normal - Cycle count = 71

iCloud Quota: 24.98 GB available

Video Information: ⓘ

Radeon Pro 560 - VRAM: 4096 MB

LG UltraFine 3200 x 1800

Intel HD Graphics 630 - VRAM: 1536 MB

Disk Information: ⓘ

APPLE SSD SM0512L disk0: (500.28 GB) (Solid State - TRIM: Yes)

(disk0s1) <not mounted> [EFI]: 315 MB

(disk0s2) <not mounted> [CoreStorage Container]: 499.31 GB

Recovery HD (disk0s3 - Journaled HFS+) <not mounted> [Recovery]: 650 MB

USB Information: ⓘ

USB30Bus

Apple Inc. iBridge

USB30Bus

LG Electronics Inc. USB3.1 Hub

hub_device

LG Electronlcs Inc. LG UltraFine Display Camera

LG Electronics Inc. USB2.1 Hub

hub_device

LG Electronics Inc. USB Controls

LG Electronics Inc. USB Audio

USB30Bus

LG Electronics Inc. USB3.1 Hub

hub_device

LG Electronlcs Inc. LG UltraFine Display Camera

LG Electronics Inc. USB2.1 Hub

hub_device

LG Electronics Inc. USB Controls

LG Electronics Inc. USB Audio

USB31Bus

Thunderbolt Information: ⓘ

Apple Inc. thunderbolt_bus_1

LG Electronics UltraFine 5K

Apple Inc. thunderbolt_bus_0

LG Electronics UltraFine 5K

Virtual disks: ⓘ

Macintosh HD (disk1 - Journaled HFS+) / [Startup]: 498.95 GB (307.74 GB free)

Encrypted AES-XTS (Unlocked)

Physical disk: disk0s2 499.31 GB Online

System Software: ⓘ

macOS Sierra 10.12.6 (16G29) - Time since boot: less than an hour

Gatekeeper: ⓘ

Mac App Store and identified developers

Kernel Extensions: ⓘ

/Applications/Parallels Desktop.app

[loaded] com.parallels.kext.hypervisor (12.2.1 41615 - SDK 10.9) [Lookup]

[loaded] com.parallels.kext.netbridge (12.2.1 41615 - SDK 10.9) [Lookup]

[loaded] com.parallels.kext.usbconnect (12.2.1 41615 - SDK 10.9) [Lookup]

[loaded] com.parallels.kext.vnic (12.2.1 41615 - SDK 10.9) [Lookup]

/Library/Extensions

[loaded] com.bitdefender.FileProtect (1.1 - SDK 10.11) [Lookup]

[loaded] com.bitdefender.SelfProtect (1.2.9 - SDK 10.8) [Lookup]

[loaded] com.bitdefender.TMProtection (5.0.0 - SDK 10.11) [Lookup]

System Launch Agents: ⓘ

[not loaded] 6 Apple tasks

[loaded] 170 Apple tasks

[running] 106 Apple tasks

System Launch Daemons: ⓘ

[not loaded] 40 Apple tasks

[loaded] 157 Apple tasks

[running] 120 Apple tasks

Launch Agents: ⓘ

[not loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2017-08-10) [Lookup]

[failed] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (Adobe Systems, Inc. - installed 2017-07-10) [Lookup]

[running] com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2017-09-29) [Lookup]

[running] com.bitdefender.antivirusformac.plist (Bitdefender SRL - installed 2017-09-29) [Lookup]

[running] com.fujitsu.pfu.ScanSnap.AOUMonitor.plist (? 1d61e789 d066f2d5 - installed 2017-07-31) [Lookup]

Launch Daemons: ⓘ

[loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2017-07-10) [Lookup]

[loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2017-07-10) [Lookup]

[loaded] com.adobe.acc.installer.plist (Adobe Systems, Inc. - installed 2017-09-29) [Lookup]

[running] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2017-09-29) [Lookup]

[loaded] com.bitdefender.AuthHelperTool.plist (Bitdefender SRL - installed 2017-09-20) [Lookup]

[running] com.bitdefender.agent.plist (Bitdefender SRL - installed 2017-09-29) [Lookup]

[loaded] com.bitdefender.upgrade.plist (Bitdefender SRL - installed 2017-09-20) [Lookup]

[loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2017-10-11) [Lookup]

[loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2017-06-10) [Lookup]

User Launch Agents: ⓘ

[loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2017-08-17) [Lookup]

[loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2017-09-28) [Lookup]

[running] com.spotify.webhelper.plist (Spotify - installed 2017-10-15) [Lookup]

User Login Items: ⓘ

iTunesHelper Application (Apple, Inc. - installed 2017-09-14)

(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

Spotify Application - Hidden

(/Applications/Spotify.app)

ScanSnap Manager Application

(/Applications/ScanSnap/ScanSnap Manager.app)

AdobeResourceSynchronizer Application - Hidden

(/Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Helpers/AdobeResourceSynchronizer.app)

EvernoteLauncher SMLoginItem - Hidden (Evernote - installed 2017-09-20)

(/Applications/Evernote.app/Contents/Library/LoginItems/EvernoteLauncher.app)

EvernoteHelper SMLoginItem - Hidden (Evernote - installed 2017-09-20)

(/Applications/Evernote.app/Contents/Library/LoginItems/EvernoteHelper.app)

Internet Plug-ins: ⓘ

AdobePDFViewerNPAPI: 17.012.20098 (installed 2017-08-30) [Lookup]

AdobePDFViewer: 17.012.20098 (installed 2017-08-30) [Lookup]

QuickTime Plugin: 7.7.3 (installed 2017-10-15)

AdobeAAMDetect: 3.0.0.0 (installed 2017-09-29) [Lookup]

Safari Extensions: ⓘ

[enabled] Open in Internet Explorer - Parallels - https://www.parallels.com (installed 2017-08-07)

3rd Party Preference Panes: ⓘ

SwitchResX (installed 2017-07-29) [Lookup]

Time Machine: ⓘ

Skip System Files: NO

Auto backup: YES

Volumes being backed up:

Macintosh HD: Disk size: 498.95 GB Disk used: 191.21 GB

Destinations:

Data [Network]

Total size: 3.00 TB

Total number of backups: 14

Oldest backup: 10/07/2017, 16:01

Last backup: 04/09/2017, 12:17

Size of backup disk: Excellent

Backup size 3.00 TB > (Disk size 498.95 GB X 3)

Top Processes by CPU: ⓘ

18% Google Chrome Helper

12% WindowServer

8% Google Chrome

7% sandboxd

6% sysmond

Top Processes by Memory: ⓘ

1.42 GB kernel_task

806 MB Activity Monitor

742 MB Microsoft Outlook

544 MB WindowServer

364 MB Adobe Photoshop CC 2017

Top Processes by Network Use: ⓘ

Input Output Process name

157 KB 215 KB EmbeddedOSInstallService

109 KB 25 KB Spotify

18 KB 100 KB biometrickitd

51 KB 31 KB mDNSResponder

5 KB 24 KB assistantd

Top Processes by Energy Use: ⓘ

10.20 WindowServer

4.68 sysmond

3.44 Activity Monitor

3.02 Google Chrome Helper

Virtual Memory Information: ⓘ

5.39 GB Available RAM

522 MB Free RAM

10.61 GB Used RAM

4.88 GB Cached files

0 B Swap Used

Software installs (last 30 days): ⓘ

Microsoft AutoUpdate: (installed 2017-09-20)

Microsoft OneNote for Mac: (installed 2017-09-20)

Microsoft Word for Mac: (installed 2017-09-20)

Microsoft Excel for Mac: (installed 2017-09-20)

Microsoft PowerPoint for Mac: (installed 2017-09-20)

Microsoft Outlook for Mac: (installed 2017-09-20)

TeamViewer: 12.0.82953 (installed 2017-09-29)

Bitdefender: (installed 2017-09-29)

Bitdefender Antivirus for Mac: (installed 2017-09-29)

Microsoft AutoUpdate: (installed 2017-10-11)

Microsoft OneNote for Mac: (installed 2017-10-11)

Microsoft Word for Mac: (installed 2017-10-11)

Microsoft Excel for Mac: (installed 2017-10-11)

Microsoft PowerPoint for Mac: (installed 2017-10-11)

Microsoft Outlook for Mac: (installed 2017-10-11)

Install information may not be complete.

Diagnostics Events (last 3 days for minor events): ⓘ

2017-10-15 16:43:16 com.apple.AmbientDisplayAgent Crash [Open]

Cause: objc_msgSend() selector name: isEqual:

2017-10-15 16:35:30 EmbeddedOSInstallService High CPU use [Open] [Details]

2017-10-14 03:49:38 corecaptured Crash [Open]

2017-10-13 14:08:17 Kernel Panic [Open] [Details]

3rd Party Kernel Extensions: None

I don't see anything in your Etrecheck report that would indicate hacking. Also, it's pretty difficult to hack a Mac without physical access to it.

I don't think this has anything to do with the sound you hear, but you should uninstall BitDefender as per the developer's instructions. No anti-virus or so-called "cleaning" apps are necessary or recommended for Mac OS. They can interfere with Mac's own built-in security. At best they will use unnecessary resources and slow your Mac. At worst they will bork your system.

最后更新：2017-10-16 00:43:54

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