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windows7 旗舰版 SP1 安装IE9失败

00:00.000: ====================================================================
00:00.094: Started: 2018/01/10 (Y/M/D) 15:48:07.500 (local)
00:00.187: Time Format in this log: MM:ss.mmm (minutes:seconds.milliseconds)
00:00.312: Command line: "C:\Users\Administrator\Desktop\IE9-Windows7-x64-enu.exe" 
00:00.406: INFO:    Setup installer for Internet Explorer: 9.0.8112.16421
00:00.499: INFO:    Previous version of Internet Explorer: 8.0.7601.19104
00:00.562: INFO:    Checking if iexplore.exe's current version is between 9.0.6001.0...
00:00.687: INFO:    ...and 9.1.0.0...
00:00.780: INFO:    Maximum version on which to run IEAK branding is: 9.1.0.0...
00:00.874: INFO:    iexplore.exe version check success. Install can proceed.
00:00.905: INFO:    Trying to extract ID: 7006 (0) as "IE9-neutral.Extracted.cab"
00:05.101: INFO:    Trying to extract ID: 5006 (0) as "IE9-support.cab"
00:07.457: INFO:    Operating System: Windows Workstation: 6.1.7601 (Service Pack 1)
00:07.488: INFO:    Windows 7 operating system detected.
00:07.535: INFO:    Service pack major: 1
00:07.613: INFO:    Service pack minor: 0
00:07.722: INFO:    Service pack name:  Service Pack 1
00:07.831: INFO:    PauseOrResumeAUThread: Successfully paused Automatic Updates.
00:10.749: INFO:    The neutral pack was successfully downloaded from the internet. Installation will continue using the downloaded package.
00:12.777: INFO:    The no reboot policy and supplemental files failed to download correctly. Wait return value was 0x00000102 (0)
00:12.855: INFO:    No reboot logic message NrApiStart(0), lParam=0x00187c60 returned 0x00000000.
00:13.369: INFO:    No reboot logic message NrApiScan(1), lParam=0x00000001 returned 0x00000000.
00:13.432: INFO:    No reboot logic message NrApiStartInstall(4), lParam=0x00000001 returned 0x00000014.
00:13.463: INFO:    Installing with the downloaded package. C:\Windows\TEMP\IE9EF6D.tmp\IE9-neutral.Downloaded.msu
00:13.650: INFO:    Launched package installation: C:\Windows\system32\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE9EF6D.tmp\IE9-neutral.Downloaded\Windows6.1-KB982861-x64.cab /quiet /norestart
00:29.141: INFO:    Process 'C:\Windows\system32\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE9EF6D.tmp\IE9-neutral.Downloaded\Windows6.1-KB982861-x64.cab /quiet /norestart' exited with exit code 0x8E5E070D (-1906440435)
00:29.188: ERROR:   Neutral MSU installation failed (exit code = 0x8e5e070d (2388526861)).
00:29.219: INFO:    No reboot logic message NrApiInstallDone(7), lParam=0x8e5e070d returned 0x00000000.
00:29.250: INFO:    No reboot logic message NrApiStartFinish(11), lParam=0x00000000 returned 0x00000000.
00:29.282: INFO:    No reboot logic message NrApiFinish(12), lParam=0x00000000 returned 0x00000016.
00:30.140: INFO:    PauseOrResumeAUThread: Successfully resumed Automatic Updates.
00:36.380: INFO:    An unknown error occurred. Check the return value online as a Windows Error Value for more information.  Setup exit code 0x8E5E070D (-1906440435)
00:36.645: INFO:    Scheduling upload to IE SQM server: https://sqm.microsoft.com/sqm/ie/sqmserver.dll
00:36.723: INFO:    SQM Upload returned 403
00:36.785: INFO:    Cleaning up temporary files in: C:\Windows\TEMP\IE9EF6D.tmp
00:37.019: INFO:    Unable to remove directory C:\Windows\TEMP\IE9EF6D.tmp, marking for deletion on reboot.
00:37.066: INFO:    Released Internet Explorer Installer Mutex

您好！

 

感谢您联系微软技术支持。

 

我了解到您无法安装IE9的问题。

 

请问您在尝试安装失败时是否有相关的错误信息提示或错误代码，请截图提供。

请问您是否安装了安装IE9的先决条件的更新？请参考以下链接内容。

https://support.microsoft.com/zh-cn/help/2399238/prerequisites-for-installing-internet-explorer-9

 

希望以上的信息可以帮助到您。

最后更新：2018-01-12 01:03:52

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