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Locked account and I forgot my security questions

Hi,

 

My iCloud account has been locked for security reasons and when I try to unlock it I get two options:

Security questions (which I forgot)

Email

 

So, I would've gone for the email option of course but the email is the same as the one that is locked. Let's say the email I'm trying to unlock is

name@example.com

, I go to iforgot.apple.com, I choose email as the option to unlock, and it tells me that an email has been sent to

name@example.com

, how am I supposed to check the email if the email is locked???

 

Help please? This is driving me crazy.



Forgotten Security Questions

 

  1. If you forgot the answers to your Apple ID security questions
  2. iForgot Security Questions Answers - Apple ID
  3. Apple ID- All about Apple ID security questions
  4. Contact Apple for help with Apple ID account security


Been going through these pages for hours, the problem is that the account is locked. There's basically no way to reset the security questions.



Call Apple per Item 4.



Tried calling, it's telling me that the number does not exist. I searched for my country's prefix on the apple website but I can't find my country in there.



Apple ID- "This Apple ID has been disabled for security reasons" alert appears

Apple ID is Disabled - Apple Club

 

If there is no number for your country, then see:

 

Contacting Apple Customer and Support Service

 

Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.

To contact product and tech support:  Contacting Apple for support and service including international calling numbers.



Me too, I forgot my security questions, and my email was aslo that icloud ID, but I didn't log in that icloud mail on my iphone. When I called apple support for help, after listened that issue and she said : '' you should buy a new iphone''. ***!!!!



最後更新:2017-09-18 00:09:01

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