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Apple ID with an old email no longer in use

Hello,

Thank you in advance for any assistance that can be provided for this issue I am having.

My Iphone has started asking me to enter the "password" for an Apple ID email address that I have not used in many years. How can I stop this from happening, and how do I delete this email address so this will stop happening.

It is literally popping up within seconds over and over again. I have tried "slide to shut phone down" and it did not work. I try to "log out" in ICloud, but before it can do that it needs the "password" for the email that should not be associated with this account at all.

I am not sure where to delete this "other" email that should not be on my account anywhere at this time.

Thank you again.

If you still have access to that e-mail account, enter your Apple (iCloud) ID and click Forgot Password.

Apple ID - Manage

If necessary, there is a contact link.

Apple ID Support

Apple ID Support (2)

Apple Support by e-mail or chat         Select your device, Battery, Power and Charging, then Power adapter not working to get a chat option. If you need to talk to them, ask them if they will do a Skype or FaceTime with you.

Apple Support using Twitter

最後更新：2017-10-07 04:54:11

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