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win10经常蓝屏,有没有帮忙看看是什么原因呢

win10经常蓝屏,有时候一天一次,有时候几天一次,抓到了dump文件,并用windbg分析之后,看不懂,求大神指点一下,谢谢

MACHINE_CHECK_EXCEPTION (9c)
A fatal Machine Check Exception has occurred.
KeBugCheckEx parameters;
    x86 Processors
        If the processor has ONLY MCE feature available (For example Intel
        Pentium), the parameters are:
        1 - Low  32 bits of P5_MC_TYPE MSR
        2 - Address of MCA_EXCEPTION structure
        3 - High 32 bits of P5_MC_ADDR MSR
        4 - Low  32 bits of P5_MC_ADDR MSR
        If the processor also has MCA feature available (For example Intel
        Pentium Pro), the parameters are:
        1 - Bank number
        2 - Address of MCA_EXCEPTION structure
        3 - High 32 bits of MCi_STATUS MSR for the MCA bank that had the error
        4 - Low  32 bits of MCi_STATUS MSR for the MCA bank that had the error
    IA64 Processors
        1 - Bugcheck Type
            1 - MCA_ASSERT
            2 - MCA_GET_STATEINFO
                SAL returned an error for SAL_GET_STATEINFO while processing MCA.
            3 - MCA_CLEAR_STATEINFO
                SAL returned an error for SAL_CLEAR_STATEINFO while processing MCA.
            4 - MCA_FATAL
                FW reported a fatal MCA.
            5 - MCA_NONFATAL
                SAL reported a recoverable MCA and we don't support currently
                support recovery or SAL generated an MCA and then couldn't
                produce an error record.
            0xB - INIT_ASSERT
            0xC - INIT_GET_STATEINFO
                  SAL returned an error for SAL_GET_STATEINFO while processing INIT event.
            0xD - INIT_CLEAR_STATEINFO
                  SAL returned an error for SAL_CLEAR_STATEINFO while processing INIT event.
            0xE - INIT_FATAL
                  Not used.
        2 - Address of log
        3 - Size of log
        4 - Error code in the case of x_GET_STATEINFO or x_CLEAR_STATEINFO
    AMD64 Processors
        1 - Bank number
        2 - Address of MCA_EXCEPTION structure
        3 - High 32 bits of MCi_STATUS MSR for the MCA bank that had the error
        4 - Low  32 bits of MCi_STATUS MSR for the MCA bank that had the error
Arguments:
Arg1: 0000000000000000
Arg2: ffff9780d9137760
Arg3: 0000000000000000
Arg4: 0000000000000000

Debugging Details:
------------------


BUGCHECK_STR:  0x9C_GenuineIntel

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  System

CURRENT_IRQL:  f

LAST_CONTROL_TRANSFER:  from fffff803ca45c7a1 to fffff803c9d4ff90

SYMBOL_ON_RAW_STACK:  1

STACK_ADDR_RAW_STACK_SYMBOL: ffff9780d9137ba0

STACK_COMMAND:  dds FFFF9780D9137BA0-0x20 ; kb

STACK_TEXT:  
ffff9780`d9137b80  d912d180
ffff9780`d9137b84  ffff9780
ffff9780`d9137b88  c2f44980
ffff9780`d9137b8c  ffffbd82
ffff9780`d9137b90  00000000
ffff9780`d9137b94  00000000
ffff9780`d9137b98  7bf71348
ffff9780`d9137b9c  fffff80e
ffff9780`d9137ba0  00000010
ffff9780`d9137ba4  00000000
ffff9780`d9137ba8  00000046
ffff9780`d9137bac  00000000
ffff9780`d9137bb0  d915b858
ffff9780`d9137bb4  ffff9780
ffff9780`d9137bb8  00000018
ffff9780`d9137bbc  00000000
ffff9780`d9137bc0  00000000
ffff9780`d9137bc4  00000000
ffff9780`d9137bc8  00000000
ffff9780`d9137bcc  00000000
ffff9780`d9137bd0  00000000
ffff9780`d9137bd4  00000000
ffff9780`d9137bd8  00000000
ffff9780`d9137bdc  00000000
ffff9780`d9137be0  00000000
ffff9780`d9137be4  00000000
ffff9780`d9137be8  00000000
ffff9780`d9137bec  00000000
ffff9780`d9137bf0  00000000
ffff9780`d9137bf4  00000000
ffff9780`d9137bf8  00000000
ffff9780`d9137bfc  00000000


FOLLOWUP_IP: 
intelppm!MWaitIdle+18
fffff80e`7bf71348 c3              ret

SYMBOL_NAME:  intelppm!MWaitIdle+18

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: intelppm

IMAGE_NAME:  intelppm.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  578997a3

FAILURE_BUCKET_ID:  X64_0x9C_GenuineIntel_intelppm!MWaitIdle+18

BUCKET_ID:  X64_0x9C_GenuineIntel_intelppm!MWaitIdle+18

Followup: MachineOwner



您好!

 

我了解到您遇到蓝屏的问题 

 

这个问题可能是由于intelppm.sys导致,该驱动与CPU有关 ,

建议去品牌官网下载主板驱动更新一下

 

希望以上的信息可以帮助到您。



最后更新:2017-08-22 18:02:46

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