Win10笔记本电脑开机不正常,IRQL
问题详情:
Dell Inspiron 5545笔记本,系统为Windows10专业版。每次开机的时候黑屏,不显示任何东西,过一段时间(半分钟左右)后电脑就会自动重启,重启之后一切正常。进入系统之后在C:\Windows\Minidump文件夹中能找到dump文件。文件中显示电脑出现的错误为IRQL_NOT_LESS_OR_EQUAL,看描述像是电脑驱动的问题,但是搞不清楚具体是哪里出了问题。
该问题只在第一次开电脑的时候出现,自动重启之后,以及之后手动重启都正常,关机后再开机时又会像之前一样自动重启,如此往复。
查了挺多资料不太理解问题原因以及解决方案,求内行人解答。
dump文件内容:
Microsoft (R) Windows Debugger Version 10.0.14321.1024 AMD64Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Windows\Minidump\120816-10843-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: srv*
Executable search path is:
Windows 10 Kernel Version 14393 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 14393.447.amd64fre.rs1_release_inmarket.161102-0100
Machine Name:
Kernel base = 0xfffff803`40e78000 PsLoadedModuleList = 0xfffff803`4117d060
Debug session time: Thu Dec 8 18:10:40.354 2016 (UTC + 8:00)
System Uptime: 0 days 4:30:46.372
Loading Kernel Symbols
...............................................................
................................................................
................................................................
...............
Loading User Symbols
Loading unloaded module list
...................
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck A, {ffffad0c00000306, 2, 0, fffff80340ed8468}
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : memory_corruption
Followup: memory_corruption
---------
2: kd> -+
^ Syntax error in '-+'
2: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high. This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: ffffad0c00000306, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, bitfield :
bit 0 : value 0 = read operation, 1 = write operation
bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff80340ed8468, address which referenced memory
Debugging Details:
------------------
DUMP_CLASS: 1
DUMP_QUALIFIER: 400
BUILD_VERSION_STRING: 14393.447.amd64fre.rs1_release_inmarket.161102-0100
SYSTEM_MANUFACTURER: Dell Inc.
SYSTEM_PRODUCT_NAME: Inspiron 5545
SYSTEM_SKU: Inspiron 5545
SYSTEM_VERSION: A04
BIOS_VENDOR: Dell Inc.
BIOS_VERSION: A04
BIOS_DATE: 08/18/2016
BASEBOARD_MANUFACTURER: Dell Inc.
BASEBOARD_PRODUCT: 016HP6
BASEBOARD_VERSION: A00
DUMP_TYPE: 2
BUGCHECK_P1: ffffad0c00000306
BUGCHECK_P2: 2
BUGCHECK_P3: 0
BUGCHECK_P4: fffff80340ed8468
READ_ADDRESS: fffff8034121f338: Unable to get MiVisibleState
ffffad0c00000306
CURRENT_IRQL: 2
FAULTING_IP:
nt!IopCompleteRequest+b28
fffff803`40ed8468 488b09 mov rcx,qword ptr [rcx]
CPU_COUNT: 4
CPU_MHZ: 705
CPU_VENDOR: AuthenticAMD
CPU_FAMILY: 15
CPU_MODEL: 30
CPU_STEPPING: 1
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: CODE_CORRUPTION
BUGCHECK_STR: AV
PROCESS_NAME: System
ANALYSIS_SESSION_HOST: BOHOUZHANG
ANALYSIS_SESSION_TIME: 12-08-2016 18:14:20.0855
ANALYSIS_VERSION: 10.0.14321.1024 amd64fre
IRP_ADDRESS: ffffffffffffff88
TRAP_FRAME: ffff97805a577560 -- (.trap 0xffff97805a577560)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=ffffad0c00000306 rbx=0000000000000000 rcx=ffffad0c00000306
rdx=0000000000000001 rsi=0000000000000000 rdi=0000000000000000
rip=fffff80340ed8468 rsp=ffff97805a5776f0 rbp=ffff97805a577830
r8=0000000000000002 r9=fffff80340e78000 r10=ffff9780579c0ca0
r11=ffff8783b1ae78c0 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up ei pl nz ac pe nc
nt!IopCompleteRequest+0xb28:
fffff803`40ed8468 488b09 mov rcx,qword ptr [rcx] ds:ffffad0c`00000306=????????????????
Resetting default scope
LAST_CONTROL_TRANSFER: from fffff80340fcd629 to fffff80340fc2510
STACK_TEXT:
ffff9780`5a577418 fffff803`40fcd629 : 00000000`0000000a ffffad0c`00000306 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
ffff9780`5a577420 fffff803`40fcbc07 : 00000000`00000000 fffff803`40f164c4 00000000`00000000 00000000`00000000 : nt!KiBugCheckDispatch+0x69
ffff9780`5a577560 fffff803`40ed8468 : ffff8783`b1ae78c0 00000000`00000000 00000000`00000000 fffff803`00000008 : nt!KiPageFault+0x247
ffff9780`5a5776f0 fffff803`40f07a44 : 00000000`00000000 fffff803`410c434b ffff8783`ae239100 00000000`00000000 : nt!IopCompleteRequest+0xb28
ffff9780`5a5777e0 fffff803`40f078e1 : 00000000`00000000 ffffad0c`850058d0 00000000`00000000 00000000`00000000 : nt!KiDeliverApc+0x134
ffff9780`5a577870 fffff803`40f357af : ffff8783`b2fa1f30 00000000`00000000 00000000`00000001 00000000`00000000 : nt!KiCheckForKernelApcDelivery+0x21
ffff9780`5a5778a0 fffff803`40f32806 : ffff8783`b2fa1f30 00000000`00000005 00000000`00000001 00000000`0000000e : nt!KiLeaveGuardedRegionUnsafe+0x2f
ffff9780`5a5778d0 fffff803`40e90a54 : ffff8783`b32e0040 fffff803`40f3b4e0 00000000`00000000 00000000`00000005 : nt!MmWaitForCacheManagerPrefetch+0x6a
ffff9780`5a577900 fffff803`40f3b72b : fffff803`00000000 00000000`00000000 fffff803`41198f20 fffff803`41198f10 : nt!CcPerformReadAhead+0x2d4
ffff9780`5a577aa0 fffff803`40f0efd9 : fffff803`41235100 ffff8783`b32e0040 ffff8783`ae276a60 fffff80f`70e04380 : nt!CcWorkerThread+0x24b
ffff9780`5a577b80 fffff803`40e7a729 : 00000000`00000000 00000000`00000080 ffff8783`ae2753c0 ffff8783`b32e0040 : nt!ExpWorkerThread+0xe9
ffff9780`5a577c10 fffff803`40fc79d6 : ffff9780`57d40180 ffff8783`b32e0040 fffff803`40e7a6e8 00000000`00000000 : nt!PspSystemThreadStartup+0x41
ffff9780`5a577c60 00000000`00000000 : ffff9780`5a578000 ffff9780`5a572000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x16
STACK_COMMAND: kb
CHKIMG_EXTENSION: !chkimg -lo 50 -d !nt
fffff80340ecd25a-fffff80340ecd25b 2 bytes - nt!MmSetAddressRangeModified+20a
[ 80 fa:00 ee ]
fffff80340f16d8d-fffff80340f16d8e 2 bytes - nt!MiRemoveLockedPageChargeAndDecRef+8d (+0x49b33)
[ 80 f6:00 fd ]
fffff803410c4387-fffff803410c4389 3 bytes - nt!ExFreePoolWithTag+387
[ 40 fb f6:80 7e fd ]
7 errors : !nt (fffff80340ecd25a-fffff803410c4389)
MODULE_NAME: memory_corruption
IMAGE_NAME: memory_corruption
FOLLOWUP_NAME: memory_corruption
DEBUG_FLR_IMAGE_TIMESTAMP: 0
MEMORY_CORRUPTOR: LARGE
FAILURE_BUCKET_ID: MEMORY_CORRUPTION_LARGE
BUCKET_ID: MEMORY_CORRUPTION_LARGE
PRIMARY_PROBLEM_CLASS: MEMORY_CORRUPTION_LARGE
TARGET_TIME: 2016-12-08T10:10:40.000Z
OSBUILD: 14393
OSSERVICEPACK: 447
SERVICEPACK_NUMBER: 0
OS_REVISION: 0
SUITE_MASK: 272
PRODUCT_TYPE: 1
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
OSEDITION: Windows 10 WinNt TerminalServer SingleUserTS
OS_LOCALE:
USER_LCID: 0
OSBUILD_TIMESTAMP: 2016-11-02 18:17:03
BUILDDATESTAMP_STR: 161102-0100
BUILDLAB_STR: rs1_release_inmarket
BUILDOSVER_STR: 10.0.14393.447.amd64fre.rs1_release_inmarket.161102-0100
ANALYSIS_SESSION_ELAPSED_TIME: 2942
ANALYSIS_SOURCE: KM
FAILURE_ID_HASH_STRING: km:memory_corruption_large
FAILURE_ID_HASH: {e29154ac-69a4-0eb8-172a-a860f73c0a3c}
Followup: memory_corruption
---------
您好,
上传的几次日志都表明是atikmdag.sys导致的,
atikmdag.sys一般是由于ATI或者NVIDIA显卡驱动与当前的系统不兼容导致的。
对应一下当前的的显卡驱动版本,查看品牌机或者显卡的官网是否有最新的显卡驱动下载安装,建议在官方网站下载驱动不要通过第三方的软件更新驱动,
最后更新:2017-06-25 14:01:57
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