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頻繁出現0x000000ef錯誤(CRITICAL

Win10係統筆記本電腦,已購買並使用1年,昨天開始不斷出現CRITICAL_PROCESS_DIED藍屏問題。通常都是在連續使用了2-3個小時後發生的。發生時機不定,正在遊戲時和待機時都發生過。

最新一次出錯時,事件查看器記錄下以下信息:事件1001,BugCheck。計算機已經從檢測錯誤後重新啟動。檢測錯誤: 0x000000ef (0xffffe001915327c0, 0x0000000000000000, 0x0000000000000000, 0x0000000000000000)。已將轉儲的數據保存在: C:\WINDOWS\Minidump\101917-7875-01.dmp。報告 ID: ab15e3b3-510c-4d3f-96bb-ea8dd3c7a987。請問這是什麼原因導致的呢?有什麼解決方法嗎?

以下為最後一次出錯後,WinDbg分析記錄的.dmp文件結果。

************* Symbol Path validation summary **************
Response                         Time (ms)     Location
Deferred                                       SRV*C:\websymbols*https://msdl.microsoft.com/download/symbols
Symbol search path is: SRV*C:\websymbols*https://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 10 Kernel Version 10586 MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 10586.1106.amd64fre.th2_release.170904-1742
Machine Name:
Kernel base = 0xfffff800`18000000 PsLoadedModuleList = 0xfffff800`182ddc70
Debug session time: Thu Oct 19 16:52:00.402 2017 (UTC + 8:00)
System Uptime: 0 days 1:50:27.225
Loading Kernel Symbols
.

Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long.
Run !sym noisy before .reload to track down problems loading symbols.

..............................................................
................................................................
................................................................
.........
Loading User Symbols
Loading unloaded module list
..........
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck EF, {ffffe001915327c0, 0, 0, 0}

ETW minidump data unavailable
Probably caused by : ntkrnlmp.exe ( nt!PspCatchCriticalBreak+a4 )

Followup:     MachineOwner
---------

4: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

CRITICAL_PROCESS_DIED (ef)
        A critical system process died
Arguments:
Arg1: ffffe001915327c0, Process object or thread object
Arg2: 0000000000000000, If this is 0, a process died. If this is 1, a thread died.
Arg3: 0000000000000000
Arg4: 0000000000000000

Debugging Details:
------------------

ETW minidump data unavailable

DUMP_CLASS: 1

DUMP_QUALIFIER: 400

BUILD_VERSION_STRING:  10586.1106.amd64fre.th2_release.170904-1742

SYSTEM_MANUFACTURER:  Terrans Force

SYSTEM_PRODUCT_NAME:  T5-SKYLAKE

SYSTEM_SKU:  Not Applicable                  

SYSTEM_VERSION:  Not Applicable                  

BIOS_VENDOR:  American Megatrends Inc.

BIOS_VERSION:  1.05.07

BIOS_DATE:  10/12/2015

BASEBOARD_MANUFACTURER:  Terrans Force

BASEBOARD_PRODUCT:  T5-SKYLAKE

BASEBOARD_VERSION:  Not Applicable                  

DUMP_TYPE:  2

DUMP_FILE_ATTRIBUTES: 0x8
  Kernel Generated Triage Dump

BUGCHECK_P1: ffffe001915327c0

BUGCHECK_P2: 0

BUGCHECK_P3: 0

BUGCHECK_P4: 0

PROCESS_NAME:  svchost.exe

CRITICAL_PROCESS:  svchost.exe

EXCEPTION_RECORD:  000000000010005f -- (.exr 0x10005f)
Cannot read Exception record @ 000000000010005f

EXCEPTION_CODE: (NTSTATUS) 0x90d04040 - <Unable to get error code text>

ERROR_CODE: (NTSTATUS) 0x90d04040 - <Unable to get error code text>

CPU_COUNT: 8

CPU_MHZ: a20

CPU_VENDOR:  GenuineIntel

CPU_FAMILY: 6

CPU_MODEL: 5e

CPU_STEPPING: 3

CPU_MICROCODE: 6,5e,3,0 (F,M,S,R)  SIG: 49'00000000 (cache) 49'00000000 (init)

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT

BUGCHECK_STR:  0xEF

CURRENT_IRQL:  0

ANALYSIS_SESSION_HOST:  DESKTOP-5RBDJV4

ANALYSIS_SESSION_TIME:  10-19-2017 17:22:48.0445

ANALYSIS_VERSION: 10.0.15063.468 amd64fre

LAST_CONTROL_TRANSFER:  from fffff8001863d670 to fffff80018142a00

STACK_TEXT:  
ffffd000`210463b8 fffff800`1863d670 : 00000000`000000ef ffffe001`915327c0 00000000`00000000 00000000`00000000 : nt!KeBugCheckEx
ffffd000`210463c0 fffff800`1843b6c8 : 00000000`00000000 ffffe001`90d04360 00000000`00000001 fffff800`18003dda : nt!PspCatchCriticalBreak+0xa4
ffffd000`21046400 fffff800`1843bc8d : ffffe001`915327c0 ffffe001`915327c0 ffffe001`90d04360 00000000`00000000 : nt!PspTerminateAllThreads+0x74
ffffd000`21046460 fffff800`184c2694 : ffffe001`915327c0 00000000`c0000005 ffffe001`915327c0 ffffe001`90d04040 : nt!PspTerminateProcess+0x101
ffffd000`210464a0 fffff800`1814d2a3 : ffffe001`915327c0 ffffe001`90d04040 ffffd000`21046590 fffff800`183bbea0 : nt!NtTerminateProcess+0x9c
ffffd000`21046510 fffff800`181458f0 : fffff800`18008318 00000000`00000000 00000000`00000000 ffffd000`21047a00 : nt!KiSystemServiceCopyEnd+0x13
ffffd000`210466a8 fffff800`18008318 : 00000000`00000000 00000000`00000000 ffffd000`21047a00 00000000`00000003 : nt!KiServiceLinkage
ffffd000`210466b0 fffff800`18007954 : 00000000`0010005f ffffd000`21047030 00000000`00000000 fffff801`00000003 : nt!KiDispatchException+0x614
ffffd000`21047000 fffff800`1814334b : ffffe001`90d04040 fffff800`00000005 00000000`00000000 ffffd000`21047a80 : nt!KiRaiseException+0x1ac
ffffd000`210478c0 fffff800`1814d2a3 : ffffe001`00000000 00000000`000010a8 ffffe001`90d04040 00000000`00000000 : nt!NtRaiseException+0x7b
ffffd000`21047a00 00007ffb`568edb89 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
0000005d`17b7ecf0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ffb`568edb89


STACK_COMMAND:  kb

THREAD_SHA1_HASH_MOD_FUNC:  79773ef5e5670fa5f4c11f4b30f9ea18989b1b3b

THREAD_SHA1_HASH_MOD_FUNC_OFFSET:  32d4ffe0d4b7bc28b26b206ee9b280a047ef82ff

THREAD_SHA1_HASH_MOD:  b28610981796779b4ac02f58898fde25728a775c

FOLLOWUP_IP:
nt!PspCatchCriticalBreak+a4
fffff800`1863d670 cc              int     3

FAULT_INSTR_CODE:  5c8b48cc

SYMBOL_STACK_INDEX:  1

SYMBOL_NAME:  nt!PspCatchCriticalBreak+a4

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  59ae2ed4

IMAGE_VERSION:  10.0.10586.1106

BUCKET_ID_FUNC_OFFSET:  a4

FAILURE_BUCKET_ID:  0xEF_svchost.exe_BUGCHECK_CRITICAL_PROCESS_90d04040_nt!PspCatchCriticalBreak

BUCKET_ID:  0xEF_svchost.exe_BUGCHECK_CRITICAL_PROCESS_90d04040_nt!PspCatchCriticalBreak

PRIMARY_PROBLEM_CLASS:  0xEF_svchost.exe_BUGCHECK_CRITICAL_PROCESS_90d04040_nt!PspCatchCriticalBreak

TARGET_TIME:  2017-10-19T08:52:00.000Z

OSBUILD:  10586

OSSERVICEPACK:  1106

SERVICEPACK_NUMBER: 0

OS_REVISION: 0

SUITE_MASK:  784

PRODUCT_TYPE:  1

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

OSEDITION:  Windows 10 WinNt TerminalServer SingleUserTS Personal

OS_LOCALE:  

USER_LCID:  0

OSBUILD_TIMESTAMP:  2017-09-05 12:57:56

BUILDDATESTAMP_STR:  170904-1742

BUILDLAB_STR:  th2_release

BUILDOSVER_STR:  10.0.10586.1106.amd64fre.th2_release.170904-1742

ANALYSIS_SESSION_ELAPSED_TIME:  a42

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:0xef_svchost.exe_bugcheck_critical_process_90d04040_nt!pspcatchcriticalbreak

FAILURE_ID_HASH:  {19d725da-2385-f669-d6af-7c8b1d409888}

Followup:     MachineOwner
---------



最後更新:2017-10-19 18:03:22

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