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What can I do when my complaint status is 'Awaiting the other party's response' or 'Processing'?

What can I do when my complaint status is Awaiting the other party s response or Processing ?
What can I do when my complaint status is Awaiting the other party s response or Processing ?

If your complaint status is 'Awaiting the other party's response' or 'Processing', please wait for further instructions from us. When we need you to issue a response, we'll alert you via email. Then please sign in to the Complaint Center and click 'Respond Now'.
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Our dispute team will communicate with both parties. When the case is waiting for an update from the other party, you will not be able to upload more information.

最後更新:2017-05-22 21:30:00

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