848      人物

touchpad not working

I have recently found that the touchpad on my Macbook Pro is not working.  Every time I click it will not select what I haave clicked on and is basically unresponsive.  The arrow still moves around to my touch but the actual clicking is not working so I am having to use a mouse temporarily.  Would anyone know if this is a permanent fault requiring for me to get a new laptop or whether it can be fixed quickly? I have not yet been to the Apple Store but am intending to do so. Thanks.

Trackpad unresponsive?

https://support.apple.com/kb/TS1248?viewlocale=en_US&locale=en_US

Reset SMC.     https://support.apple.com/kb/HT3964

Choose the method for:

"Resetting SMC on portables with a battery you should not remove on your own".

Assuming you've tried the basic things, like rebooting, you're right in heading to the Apple store. Worst case, your trackpad is bad and has to be replaced. I wouldn't get a new computer for just that. If you're under warranty or Applecare, the repair is free anyway.

I am seeing the exact same problem. Randomly, the pointer moves but gestures (like click - single tap) do not work.

The only thing that seems to cure it is to connect the blue tooth mouse.

Shutdown does not seem to fix it.

I think dominic23's soulution is just plain silly.

I have an appointment coming up so I will ask a ""genius"" about it.

Apple is to some degree claiming it is software and it will be fixed.

Of course they never admit things our right, but the tried to convince me not to go to the apple store, hinting it was software...

Dominic's suggestion was part of the troubleshooting process and was worth doing. Your choice if you don't follow it of course, but it could fix trackpad problems in some cases.

Turn the mac off, plug in the power source. Turn it on. Simultaneously hold down the left side's shift control option keys. I have no idea why this worked for me, but it did.

This just worked for me. Thank you, Joe.

最後更新：2017-09-03 23:30:26

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