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bought more iCloud storage but still getting no...

I bought more iCloud storage, the 50gb plan and I have a 64gb phone with 13gb left on it but I'm still getting the 'not enough iCloud storage' pop up. Am I doing something wrong? Thanks for the help. 

Well, then you would have to determine what all you are trying to store on iCloud and determine if 50GB is enough. The things you might store there would be:

 

iCloud Photo Library

iCloud Drive files

Contacts

Calendars

Notes

Reminders

Mail

Backups

 

You can go to the same place mentioned above to check the size of items you are storing on iCloud, and to make sure that your 50GB plan is in place. If you still feel there is a problem, you can contact iCloud Support directly: iCloud - Official Apple Support

 

Cheers,

 

GB



iCloud Storage does not supplement the physical storage on your device. You need to delete some stuff from your phone in order to free up more storage. You can go to Settings>General>Storage & iCloud Usage, to see what is taking up so much room on your device and work on paring that stuff down.

 

Best of luck,

 

GB



I have enough storage on my phone. The pop up I'm getting says iCloud storage full, not iPhone storage full. So I joint more iCloud storage and I'm still getting the pop up. My phones got plenty of free space left.



Well, then you would have to determine what all you are trying to store on iCloud and determine if 50GB is enough. The things you might store there would be:

 

iCloud Photo Library

iCloud Drive files

Contacts

Calendars

Notes

Reminders

Mail

Backups

 

You can go to the same place mentioned above to check the size of items you are storing on iCloud, and to make sure that your 50GB plan is in place. If you still feel there is a problem, you can contact iCloud Support directly: iCloud - Official Apple Support

 

Cheers,

 

GB



Look at Settings/iCloud/Storage/Manage Storage to see what is being synced/filling up iCloud. It will also show you how much open space is on iCloud.



Thank you I'll look at what I'm trying to save and go from there. Thanks again! Have a good weekend.



Most welcome! You have a great weekend as well

 

Cheers,

 

GB



Yes! No idea why it's not updating



I bought even more storage on the 2.99 plan but it still shows not enough storage and I don't have much on my phone...and it is saying Icloud storage is full, not that the phone is full.



最後更新:2017-09-07 02:30:06

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