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I did not authorize this purchase

I received an email stating that I bought a product via Itunes , but I did not authorize this payment . How do I fix the situation ?



That is a phishing email, it's not from iTunes - iTunes emails will be personalised (not 'dear email address'), and the link under the 'click here for refund' is not an Apple site



You are sure that it was a genuine email from Apple and not a phishing attempt trying to get your account and payment details ?

 

Phishing and similar emails : Phishing & Other Suspicious Emails

Phishing emails : Identifying fraudulent "phishing" email - Apple Support

Genuine iTunes emails : Identifying legitimate emails from the iTunes Store - Apple Support

Viewing your account's purchase history : See your purchase history in the iTunes Store - Apple Support (on an iOS device you can view the last 90 days purchases via https://reportaproblem.apple.com)

 

If it's a genuine email and it shows on your account's purchase history, and nobody else has access to your account or devices/computers,  then contact iTunes Support : https://support.apple.com/contact  . And change your account's password https://appleid.apple.com - after changing it : What to do after you change your Apple ID email address or password - Apple Support.

 

If it is a phishing email you could forward it to Apple : reportphishing@apple.com , and then delete it.

 

If it's a phishing attempt and you clicked on the link in the email and entered your account id and password then change your password immediately



You need to authorize your computer Authorize your computer in iTunes - Apple Support




Invoice



Dear *********,
Thank you for buying the following product on 07/19/2016 9:03:55 AM

Product Name: CoPilot Premium HD

Order Number: **********
Receipt Date: 07/19/2016 9:03:55 AM
Order total: 34.99 USD.

 



That is a phishing email, it's not from iTunes - iTunes emails will be personalised (not 'dear email address'), and the link under the 'click here for refund' is not an Apple site



How will authorising a computer help with a phishing email ?



Multumesc King_Penguin

M-am speriat pentru ca eu nu am autorizat acesta plata si nici nu am vreo aplicatie de acest fel pe telefon.

I should report this email?



Thanks King_Penguin
I was scared because I did not authorize this payment and I did not have a place like this on the phone.



You could forward the email to Apple at : reportphishing@apple.com



thank you



Hello I didn’t buy any thing from bado and I didn’t gave them authorization for buying it plz he



最后更新:2017-09-30 14:04:50

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