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mac pro pop up ad problem

Hi, I have a mac pro that has been working great.  It is our "homeschool" computer so no inappropriate websites have been looked at....However, lately i am getting pop up ads every time I am on safari.  I looked in my applications and I haven't downloaded anything in a long time.  I went into safari's preferences and tried to fix it there and also in my downloads, but am still getting random pop ups such as the one in the picture.  They are normally ones to help free up mac space or games.  Since these have started my whole computer has become slower.  Is there any way to get rid of these.  Thank you for all your help!Screen Shot 2017-08-26 at 10.04.55 AM.png



Force Quit Safari ( command + option + esc keys).Then restart Safari holding the Shift key. If you still have problems Empty Caches (Safari menu > Preferences > Privacy > Remove all website data. (This will also remove history if you do not want to remove History open Safari Preferences > Advanced and check mark “Show Develop Menu” then choose “Empty Caches” from Develop Menu ) If the problem persists download and run MalwareBytes. Malwarebytes was developed by one of our own colleagues here in ASC. It gets rave reviews and is about the most proven anti-malware software for Mac.



Force Quit Safari ( command + option + esc keys).Then restart Safari holding the Shift key. If you still have problems Empty Caches (Safari menu > Preferences > Privacy > Remove all website data. (This will also remove history if you do not want to remove History open Safari Preferences > Advanced and check mark “Show Develop Menu” then choose “Empty Caches” from Develop Menu ) If the problem persists download and run MalwareBytes. Malwarebytes was developed by one of our own colleagues here in ASC. It gets rave reviews and is about the most proven anti-malware software for Mac.



最后更新:2017-08-28 09:12:45

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