774      人物

win7系统ie8升级到ie9提示：未能完成安装，请问要如何处理？

win7系统ie8升级到ie9提示：未能完成安装，请问要如何处理？

0:00.000: ====================================================================
00:00.000: Started: 2016/08/29 (Y/M/D) 18:26:38.077 (local)
00:00.016: Time Format in this log: MM:ss.mmm (minutes:seconds.milliseconds)
00:00.016: Command line: "G:\IE9-Windows7-x86-chs.exe" 
00:00.016: INFO:    Setup installer for Internet Explorer: 9.0.8112.16421
00:00.016: INFO:    Previous version of Internet Explorer: 8.0.7601.18667
00:00.016: INFO:    Checking if iexplore.exe's current version is between 9.0.6001.0...
00:00.016: INFO:    ...and 9.1.0.0...
00:00.016: INFO:    Maximum version on which to run IEAK branding is: 9.1.0.0...
00:00.016: INFO:    iexplore.exe version check success. Install can proceed.
00:00.016: INFO:    Trying to extract ID: 6006 (0) as "IE9-neutral.Extracted.cab"
00:00.031: INFO:    Trying to extract ID: 6010 (2052) as "ielangpack-CHS.CAB"
00:00.047: INFO:    Trying to extract ID: 5006 (0) as "IE9-support.cab"
00:00.328: INFO:    Operating System: Windows Workstation: 6.1.7601 (Service Pack 1)
00:00.328: INFO:    Windows 7 operating system detected.
00:00.343: INFO:    Service pack major: 1
00:00.343: INFO:    Service pack minor: 0
00:00.343: INFO:    Service pack name:  Service Pack 1
00:00.515: INFO:    PauseOrResumeAUThread: Successfully paused Automatic Updates.
02:07.859: INFO:    The neutral package failed to download.  Error: 0x800c0005 (2148270085)
02:07.859: INFO:    The neutral pack was not successfully downloaded from the internet. Installation will continue using the extracted package.
02:07.874: INFO:    The no reboot policy and supplemental files failed to download correctly. Wait return value was 0x00000000 (1)
02:07.937: INFO:    No reboot logic message NrApiStart(0), lParam=0x013228a8 returned 0x00000000.
02:08.592: INFO:    No reboot logic message NrApiScan(1), lParam=0x00000001 returned 0x00000000.
02:08.592: INFO:    No reboot logic message NrApiStartInstall(4), lParam=0x00000001 returned 0x00000014.
02:08.592: INFO:    Installing with the extracted package. C:\Windows\TEMP\IE99A91.tmp\IE9-neutral.Extracted.cab
02:08.607: INFO:    Launched package installation: C:\Windows\system32\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE99A91.tmp\IE9-neutral.Extracted.cab /quiet /norestart
02:14.941: INFO:    Process exit code 0x00000BC9 (3017) [The requested operation failed. A system reboot is required to roll back changes made. ]
02:14.941: ERROR:   Neutral MSU installation failed (exit code = 0x00000bc9 (3017)).
02:14.957: INFO:    Launched package installation: C:\Windows\system32\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE99A91.tmp\ielangpack-CHS.CAB /quiet /norestart
02:17.203: INFO:    Process 'C:\Windows\system32\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE99A91.tmp\ielangpack-CHS.CAB /quiet /norestart' exited with exit code 0x800F081E (-2146498530)
02:17.203: ERROR:   Language package installation failed (exit code = 0x800f081e (2148468766)).
02:17.203: INFO:    No reboot logic message NrApiInstallDone(7), lParam=0x800f081e returned 0x00000000.
02:17.203: INFO:    No reboot logic message NrApiStartFinish(11), lParam=0x00000000 returned 0x00000000.
02:17.203: INFO:    No reboot logic message NrApiFinish(12), lParam=0x00000000 returned 0x00000016.
02:17.219: INFO:    PauseOrResumeAUThread: Successfully resumed Automatic Updates.
02:27.390: INFO:    An unknown error occurred. Check the return value online as a Windows Error Value for more information.  Setup exit code 0x800F081E (-2146498530)
02:27.406: INFO:    Cleaning up temporary files in: C:\Windows\TEMP\IE99A91.tmp
02:27.515: INFO:    Unable to remove directory C:\Windows\TEMP\IE99A91.tmp, marking for deletion on reboot.
02:27.515: INFO:    Released Internet Explorer Installer Mutex

您好！

我了解到您遇到升级的问题 

请参考以下步骤

依次点击开始→所有程序→附件，右键命令提示符，点击以管理员身份运行执行以下命令：

Sfc /scannow

希望以上的信息可以帮助到您。

最后更新：2017-05-14 23:42:31

  上一篇： window10更新系统之后我无法使用原来的办法来连接网络

  下一篇： 打不开江苏国税电子税务网站，百度云无法登陆