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Photos stopped scanning people in MacOs sierra....

Photos started scanning people but is hanging at 6500 complete with about 3650 photos left.  I have left the MacBook connected to power with the photos app closed per the instructions.  Are there any ideas or suggestions for getting through the process.

A reboot should have the same effect, then, right?

I'm having this problem as well. mine is stuck at 487 photos scanned with 19,628 remaining. I already left it overnight but it hasn't moved at all.

Do we have to quit photos for it to continue scanning or would minimizing the photos app do? Either way, I tried both and it won't continue.

Thats pretty much the problem i described but unfortunately I haven't found any answer for us yet.  According to the text in the photos app, we are supposed to quit the app and be plugged into power.  Unfortunately, that isn't allowing it to continue for me. 

Same problem here. Hope apple responds with a fix as quickly as possible. Its quite frustrating and a time waster trying to find a solution.

Having the same problem here too.

I had the same problem too. Said it had scanned 3,700 but had 19,000 or so left to go. Left the app closed and on power the whole night but no go. I closed the app multiple times but what eventually worked was launching Activity Monitor. Under the Energy tab there should be a process called Photos Agent. I clicked the arrow to expand the process and there were more sub-processes (3 in my case) that started with "com.apple". I force quit those and then headed over to the CPU tab and force quit one more process also called Photos Agent.

After doing these steps, I relaunched the photos app and voilà, it had already started scanning more of them! Hopefully the fix is this easy for others.

I have the same issue

Me too.

I have the same problem. I tried the steps from Rolahoy22 but it didn't work for me. Also closing the App and shutting down my iMac doesn't solve this problem.

The "Energy tab" process killing did not work. Still stuck at 589 photos in under the "People" tag and can't even start the "Memories" scan, since it just shows the spinning "sun" and never advances.

In the meantime, I noticed the photoanalysis process working even when Photos is closed. I killed that too, but didn't solve the problem.

Actually, I don't think you're supposed to quit the app. It says it will scan "when you're not using the app". My observation is that it scans when you have the app running but move your focus somewhere else, i.e. click on the desktop or use some other app. I have run the app, clicked on the desktop, and watched my scan numbers increase. However, like almost everyone else here, mine isn't scanning right now.

Killing processes did not work for me. I suspect that this was serendipitous rather than causal. I had a similar experience that I briefly thought was a solution. Originally, it was scanning fine. I clicked on the "View People Album" button and started using it, including the "confirm additional photos" function. After that is when I discovered that scanning had stalled at about 10,000 scanned with about 26,000 left to go. Suspecting that my use of the "confirm" function had somehow fouled things up, I made a copy of the the Photos database for safety and used Time Capsule to restore yesterday's version of the Photos database, before I had used the "confirm" function. (Restoring was a nightmare of it's own, but never mind.) I had it "keep both" copies when I restored, so now I had 3 versions of the database: A = the active DB at the time I started all this, B = the copy that I made manually with the finder, and C = the version restored with Time Capsule. Then I switched the database in Photos. (Photos > Preferences > General > Library location) After switching back and forth between the three a few times, I noticed that it had started scanning again. So I thought I had confirmed my theory about using the "confirm" function. I let it keep scanning. Later I realized that it was scanning the A database -- the active one when the problem started -- so my theory could not be correct. Over the next few hours, it got up to 13,570. Then it stalled again. I tried all sorts of things, switching the database, rebooting in safe mode so that no startup items could interfere, running disk utility, resetting the PRAM. Nothing worked. I've noticed other little glitchy things with Sierra too. Sometimes the startup is incredibly slow, sometimes it can't find my external monitor but sometimes it can, etc. I suspect we just need to wait for an update to the OS. I read that one is already in the works.

I just checked and I see that Photos is scanning again. It went up to 13,578 while I was typing this. Wow! +8! At that rate, if I leave my computer on 24/7 and don't let it sleep, it should be all done by Thanksgiving!

This worked for me. After 6 hours being stuck with no further progress and a reboot without success, this procedure seems to have kickstarted the scanning again. Thank you for this.

To Rolahoy22 and clipper99: Did it continue to scan? Did it finish?

I've tried killing processes multiple times. It definitely isn't working for me. Doesn't make sense to me that this would work. Rebooting kills all processes. Why wouldn't that work.

I left mine running while I was out of the house for a couple of hours. It scanned 42 pictures in 2 hours.

Problem solved. It was just very slow, but after two days and two nights, it completed the scan!

@

最後更新：2017-09-04 13:58:23

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