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how to fix black screen on macbook pro 11

I turn my macbook pro 11 yesturday and it was all good then it just turn to a black screen then i turn it off and turn on again it changes to a white screen them after 2 seg it turn back to the black screen again

Hello Josecuaya,


Thanks for asking the Apple Support Communities about your Mac having an issue booting. I am happy to offer some things to help you with this.


First, I recommend testing this in safe mode, a step which may resolve the issue if it is related to the startup disk, but if it does not, it will help us greatly isolate the cause of the issue because safe mode disables third party plugins, caches, fonts, or kext files.


Please check this help article: Use safe mode to isolate issues with your Mac


If everything is working properly in safe mode, but then is not working after you restart the Mac, please check the section titled "If an issue doesn't happen in safe mode" for the next troubleshooting steps.


If the issue is also happening in safe mode, we need to see if this problem occurs in a new account on your Mac. A test user will let us know if the issue is isolated to your account, or system wide. Please create a new, unmodified test administrator user from the steps in this help article: How to test an issue in another user account on your Mac


Once you are done testing, please check the section in the article corresponding to the results you received, which are titled "If the issue happens in the other account” OR "If the issue doesn't happen in the other account”.


Thanks again and have a great rest of your day.

最后更新：2017-10-14 10:57:36

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