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I can't trust iCloud for back

My wife and I have multiple Macs and iPads backing up to iCloud. Today we logged in and our Pages documents are gone--not a few documents, but many, and valuable work lost. Lost? I have seen other posts related to Pages and Sheets documents deleted and unrecoverable after the most recent IOS upgrade. I have visited iCloud.com and looked for recoverable documents in the 'Advanced' section to see if the documents were there--they weren't. I've checked to see if iCloud is on in 'Settings' with all our devices--it is. Is Apple saying at this point that we shouldn't rely on iCloud for back-up because they can't ensure that our cloud-stored documents will survive our device-specific upgrades? Seriously? So I should relegate all iCloud devices to toy status because they're not reliable for work? Why would our device upgrades somehow override data that has been 'safely' stored remotely? Wasn't that the point of 'trusting' iCloud in the first place. Can somebody talk me down off this ledge I'm about to throw my (numerous) Apple work devices off of? Thank you.



Apple does not backup user iCloud storage, and does not advertise that iCloud is a backup service. It is a convenience location for document sharing among Apple devices only. You alone, are responsible for your file backup, and that is achieved with a suitably sized external Time Machine drive, and optionally, yet another external drive that you clone your boot drive too.

 

Time Machine will backup your iCloud Drive documents (if they have changed) with every hourly backup run. The proviso is that the Mac must be signed into iCloud, and iCloud Drive enabled. Additionally, the items that are checked in the iCloud Drive Options category will get captured by Time Machine.

 

With the second paragraph met, Time Machine will look in your local Library : Mobile Documents folder. This is the enabled contents of your iCloud Drive.

 

Once iCloud Drive is enabled in Yosemite or later (on any Apple device), Macs and iOS devices using the same Apple ID, but running older releases of OS X will lose site of their iCloud documents. These documents will remain accessible on iCloud Drive, but no longer available on the older iCloud version.



This is ridiculous. Look at the number of steps you are suggesting just to make sure our backups are secure.

Here is how Google, Dropbox and every other cloud storage software works - I have an account, I put documents in it, years later they are still there...no matter the upgrades/updates or change of devices.

 

I lost all my voice memos when updating my iphone to ios 11...used Apple care and two different experts (case was elevated twice) and a former Apple engineer, then purchased two commercial products to search icloud backups, icloud, itunes backups, and finally the device itself all to no avail. This is ridiculous!!!

 

If apple can't secure our data they should not offer data storage as if they can. iCLOUD IS A MESS!!!! I have used Apple products since the 80s, had an @mac.com email address since they were offered, and have been a loyal fan and dedicated customer, but I WILL NEVER TRUST ICLOUD AGAIN!!! EVER!!!!

 

If someone has advice for finding my voice memos (interviews that are irreplaceable) beyond what I have tried I would welcome it. I am seriously ready to take a serious look at Google's Pixel 2.



最後更新:2017-10-19 14:35:26

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