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Advice on whether my macbook is hacked please g...

Here is the EtreCheck Report.

Hope you can give advice on whether it is clean or not. I have started to get random drum beat sounds playing for no reason. Just a single beat, 3 times over the last few days.

I recently had an email account compromised, and i'm not sure if it was the macbook or just a login via a web client.

EtreCheck version: 3.4.6 (460)

Report generated 2017-10-15 16:58:44

Download EtreCheck from https://etrecheck.com

Runtime: 1:52

Performance: Excellent

Click the [Lookup] links for more information from Apple Support Communities.

Click the [Details] links for more information about that line.

Problem: Other problem

Description:

Random sounds on MacBook, email was hacked, not sure if Macbook is the issue.

Hardware Information: ⓘ

    MacBook Pro (15-inch, 2017)

    [Technical Specifications] - [User Guide] - [Warranty & Service]

    MacBook Pro - model: MacBookPro14,3

    1 2.9 GHz Intel Core i7 (i7-7820HQ) CPU: 4-core

    16 GB RAM Not upgradeable

        BANK 0/DIMM0

            8 GB LPDDR3 2133 MHz ok

        BANK 1/DIMM0

            8 GB LPDDR3 2133 MHz ok

    Handoff/Airdrop2: supported

    Wireless:  en0: 802.11 a/b/g/n/ac

    Battery: Health = Normal - Cycle count = 71

    iCloud Quota: 24.98 GB available

Video Information: ⓘ

    Radeon Pro 560 - VRAM: 4096 MB

        LG UltraFine 3200 x 1800

        LG UltraFine 3200 x 1800

    Intel HD Graphics 630 - VRAM: 1536 MB

Disk Information: ⓘ

    APPLE SSD SM0512L disk0: (500.28 GB) (Solid State - TRIM: Yes)

        (disk0s1) <not mounted>  [EFI]: 315 MB

        (disk0s2) <not mounted>  [CoreStorage Container]: 499.31 GB

        Recovery HD (disk0s3 - Journaled HFS+) <not mounted>  [Recovery]: 650 MB

USB Information: ⓘ

     USB30Bus

        Apple Inc. iBridge

     USB30Bus

        LG Electronics Inc. USB3.1 Hub

             hub_device

                LG Electronlcs Inc. LG UltraFine Display Camera

        LG Electronics Inc. USB2.1 Hub

             hub_device

                LG Electronics Inc. USB Controls

                LG Electronics Inc. USB Audio

     USB30Bus

        LG Electronics Inc. USB3.1 Hub

             hub_device

                LG Electronlcs Inc. LG UltraFine Display Camera

        LG Electronics Inc. USB2.1 Hub

             hub_device

                LG Electronics Inc. USB Controls

                LG Electronics Inc. USB Audio

     USB31Bus

     USB31Bus

Thunderbolt Information: ⓘ

    Apple Inc. thunderbolt_bus_1

        LG Electronics UltraFine 5K

    Apple Inc. thunderbolt_bus_0

        LG Electronics UltraFine 5K

Virtual disks: ⓘ

    Macintosh HD (disk1 - Journaled HFS+) /  [Startup]: 498.95 GB (307.74 GB free)

        Encrypted AES-XTS (Unlocked)

        Physical disk: disk0s2 499.31 GB Online

System Software: ⓘ

    macOS Sierra  10.12.6 (16G29) - Time since boot: less than an hour

Gatekeeper: ⓘ

    Mac App Store and identified developers

Kernel Extensions: ⓘ

        /Applications/Parallels Desktop.app

    [loaded]    com.parallels.kext.hypervisor (12.2.1 41615 - SDK 10.9) [Lookup]

    [loaded]    com.parallels.kext.netbridge (12.2.1 41615 - SDK 10.9) [Lookup]

    [loaded]    com.parallels.kext.usbconnect (12.2.1 41615 - SDK 10.9) [Lookup]

    [loaded]    com.parallels.kext.vnic (12.2.1 41615 - SDK 10.9) [Lookup]

        /Library/Extensions

    [loaded]    com.bitdefender.FileProtect (1.1 - SDK 10.11) [Lookup]

    [loaded]    com.bitdefender.SelfProtect (1.2.9 - SDK 10.8) [Lookup]

    [loaded]    com.bitdefender.TMProtection (5.0.0 - SDK 10.11) [Lookup]

System Launch Agents: ⓘ

    [not loaded]    6 Apple tasks

    [loaded]    170 Apple tasks

    [running]    106 Apple tasks

System Launch Daemons: ⓘ

    [not loaded]    40 Apple tasks

    [loaded]    157 Apple tasks

    [running]    120 Apple tasks

Launch Agents: ⓘ

    [not loaded]    com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2017-08-10) [Lookup]

    [failed]    com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (Adobe Systems, Inc. - installed 2017-07-10) [Lookup]

    [running]    com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2017-09-29) [Lookup]

    [running]    com.bitdefender.antivirusformac.plist (Bitdefender SRL - installed 2017-09-29) [Lookup]

    [running]    com.fujitsu.pfu.ScanSnap.AOUMonitor.plist (? 1d61e789 d066f2d5 - installed 2017-07-31) [Lookup]

Launch Daemons: ⓘ

    [loaded]    com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2017-07-10) [Lookup]

    [loaded]    com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2017-07-10) [Lookup]

    [loaded]    com.adobe.acc.installer.plist (Adobe Systems, Inc. - installed 2017-09-29) [Lookup]

    [running]    com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2017-09-29) [Lookup]

    [loaded]    com.bitdefender.AuthHelperTool.plist (Bitdefender SRL - installed 2017-09-20) [Lookup]

    [running]    com.bitdefender.agent.plist (Bitdefender SRL - installed 2017-09-29) [Lookup]

    [loaded]    com.bitdefender.upgrade.plist (Bitdefender SRL - installed 2017-09-20) [Lookup]

    [loaded]    com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2017-10-11) [Lookup]

    [loaded]    com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2017-06-10) [Lookup]

User Launch Agents: ⓘ

    [loaded]    com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2017-08-17) [Lookup]

    [loaded]    com.google.keystone.agent.plist (Google, Inc. - installed 2017-09-28) [Lookup]

    [running]    com.spotify.webhelper.plist (Spotify - installed 2017-10-15) [Lookup]

User Login Items: ⓘ

    iTunesHelper    Application (Apple, Inc. - installed 2017-09-14)

        (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

    Spotify    Application - Hidden

        (/Applications/Spotify.app)

    ScanSnap Manager    Application

        (/Applications/ScanSnap/ScanSnap Manager.app)

    AdobeResourceSynchronizer    Application - Hidden

        (/Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Helpers/AdobeResourceSynchronizer.app)

    EvernoteLauncher    SMLoginItem - Hidden (Evernote - installed 2017-09-20)

        (/Applications/Evernote.app/Contents/Library/LoginItems/EvernoteLauncher.app)

    EvernoteHelper    SMLoginItem - Hidden (Evernote - installed 2017-09-20)

        (/Applications/Evernote.app/Contents/Library/LoginItems/EvernoteHelper.app)

Internet Plug-ins: ⓘ

    AdobePDFViewerNPAPI: 17.012.20098 (installed 2017-08-30) [Lookup]

    AdobePDFViewer: 17.012.20098 (installed 2017-08-30) [Lookup]

    QuickTime Plugin: 7.7.3 (installed 2017-10-15)

    AdobeAAMDetect: 3.0.0.0 (installed 2017-09-29) [Lookup]

Safari Extensions: ⓘ

    [enabled]    Open in Internet Explorer - Parallels - https://www.parallels.com (installed 2017-08-07)

3rd Party Preference Panes: ⓘ

    SwitchResX (installed 2017-07-29) [Lookup]

Time Machine: ⓘ

    Skip System Files: NO

    Auto backup: YES

    Volumes being backed up:

        Macintosh HD: Disk size: 498.95 GB Disk used: 191.21 GB

    Destinations:

        Data [Network]

        Total size: 3.00 TB

        Total number of backups: 14

        Oldest backup: 10/07/2017, 16:01

        Last backup: 04/09/2017, 12:17

        Size of backup disk: Excellent

            Backup size 3.00 TB > (Disk size 498.95 GB X 3)

Top Processes by CPU: ⓘ

        18%   Google Chrome Helper

        12%   WindowServer

         8%   Google Chrome

         7%   sandboxd

         6%   sysmond

Top Processes by Memory: ⓘ

    1.42 GB   kernel_task

    806 MB    Activity Monitor

    742 MB    Microsoft Outlook

    544 MB    WindowServer

    364 MB    Adobe Photoshop CC 2017

Top Processes by Network Use: ⓘ

    Input     Output    Process name

    157 KB    215 KB    EmbeddedOSInstallService

    109 KB    25 KB     Spotify

    18 KB     100 KB    biometrickitd

    51 KB     31 KB     mDNSResponder

    5 KB      24 KB     assistantd

Top Processes by Energy Use: ⓘ

     10.20 WindowServer

      4.68 sysmond

      3.44 Activity Monitor

      3.02 Google Chrome Helper

Virtual Memory Information: ⓘ

    5.39 GB   Available RAM

    522 MB    Free RAM

    10.61 GB  Used RAM

    4.88 GB   Cached files

    0 B       Swap Used

Software installs (last 30 days): ⓘ

    Microsoft AutoUpdate:  (installed 2017-09-20)

    Microsoft OneNote for Mac:  (installed 2017-09-20)

    Microsoft Word for Mac:  (installed 2017-09-20)

    Microsoft Excel for Mac:  (installed 2017-09-20)

    Microsoft PowerPoint for Mac:  (installed 2017-09-20)

    Microsoft Outlook for Mac:  (installed 2017-09-20)

    TeamViewer: 12.0.82953 (installed 2017-09-29)

    Bitdefender:  (installed 2017-09-29)

    Bitdefender Antivirus for Mac:  (installed 2017-09-29)

    Microsoft AutoUpdate:  (installed 2017-10-11)

    Microsoft OneNote for Mac:  (installed 2017-10-11)

    Microsoft Word for Mac:  (installed 2017-10-11)

    Microsoft Excel for Mac:  (installed 2017-10-11)

    Microsoft PowerPoint for Mac:  (installed 2017-10-11)

    Microsoft Outlook for Mac:  (installed 2017-10-11)

    Install information may not be complete.

Diagnostics Events (last 3 days for minor events): ⓘ

    2017-10-15 16:43:16    com.apple.AmbientDisplayAgent Crash [Open]

        Cause:        objc_msgSend() selector name: isEqual:

    2017-10-15 16:35:30    EmbeddedOSInstallService High CPU use [Open] [Details]

    2017-10-14 03:49:38    corecaptured Crash [Open]

    2017-10-13 14:08:17    Kernel Panic [Open] [Details]

        3rd Party Kernel Extensions: None

I don't see anything in your Etrecheck report that would indicate hacking. Also, it's pretty difficult to hack a Mac without physical access to it.

I don't think this has anything to do with the sound you hear, but you should uninstall BitDefender as per the developer's instructions. No anti-virus or so-called "cleaning" apps are necessary or recommended for Mac OS. They can interfere with Mac's own built-in security. At best they will use unnecessary resources and slow your Mac. At worst they will bork your system.

最後更新：2017-10-16 00:43:54

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