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Files app, certain files are grayed out.

In iOS 10 I was able to upload TCX files from my dropbox to a website via the Safari browser. In iOS 11 when I try to do this I have to go through the Files app. When I do this TCX files displayed faded and are not selectable so now I can no longer do what I used to do in iOS 10. From what I can tell the Files app distinguishes file types and fades out those it doesn’t recognize. Is there a way to get around this?

Hi. Can you describe exactly how you were doing this before?

Are you not able to use the DropBox app to perform the same operations as before?

If not, have you looked at other file managers, like File Explorer Pro, which might be able to do what you need?

The new Files app is really just the old iCloud Drive app, with a few added features. It doesn't really replace any existing apps.

Hi Diana,

Old way using iOS 10

1. From the Cyclemeter app I export my ride data as a tcx file to a folder in my dropbox.
2. In Safari I go the Ridewithgps website and I browse over to the upload page. I press a link to upload a file and Safari prompts and offers from my dropbox. I go to my dropbox where able to select the tcx file and it uploads successfully.

With iOS 11

1. Same as above with iOS 10.
2. In Safari I go the Ridewithgps website and I browse over to the upload page. I press a link to upload a file and Safari prompts and it does not directly offer me to go to my dropbox. Instead I have to select the Files App to get to my dropbox but when it’s time to select the file it’s grayed out. I can not select it.

Wondering if there’s a way to get Safari to behave as it did in iOS 10 when offering an upload prompt where one doesn’t have to go through Files?

Regards,

Charles

Just a note to append to my last post. In the iOS 11 case when one presses the upload link on the webpage the prompt that comes up offers 3 choices 1) Take Photo or Video 2)Photo Library 3)Browse. When one presses browse a files like screen comes where one has to select dropbox. At this point the file to be selected is greyed out i.e. or shown faded out and is not selectable.

It appears to as though the Safari browser no longer offers the ability to directly select dropbox but forces one to go through files which seems to have restrictions based on file type.

Regards,

Charles

I see. It does seem that a new Files-like file chooser has been incorporated into the Apple apps. The same chooser appears when you go to open a file in Pages. I don't know why the file type would be greyed out, though. That might be an area where the website could do a better job with their Javascript, indicating acceptable file types.

Could you try a different browser for this purpose? There are many choices: Chrome, Firefox, iCab, etc. There's a chance they may continue with the older method.

Hmmm, I just tried the Chrome browser with the same results. I’m guessing the change is at the iOS level rather than the browser level. A different browser doesn’t help. They either have to fix files so that it doesn’t restrict based on file type or they have to change the code that interfaces with the browser such that one can directly choose for example dropbox instead of having to use the files based interface.

Is there a way to formally report this problem to apple?

Regards,

Charles

This link is the Apple suggestion/complaint box, link: Feedback - iPad - Apple.

As you say, it sounds like the Javascript in the website is requesting the same Apple file browser. All iOS web browsers are required to use the same "webkit" software, so they really differ only in the surface "chrome", not actual functionality.

As I already alluded to, the website may need to update their Javascript to work with the new system. There may be some new parameters for the file browser object, designating acceptable file types. You might see if the site has a user group that is discussing this.

Okay, I think I understand what you’re saying. I will approach the people at Ridewithgps with your suggestion regarding the parameters they’re providing the file browser object and see where it goes...I will report the outcome back here.

最后更新：2017-10-24 10:55:42

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