277
youtube
Troubleshoot video streaming issues
YouTube video streaming issues can be caused by many factors. By troubleshooting your internet or device connection, you may be able to play your videos again.
You may be experiencing a video streaming issue if you’ve seen one of these notifications:
- An error has occurred.
- Playback error. Tap to retry.
- Connection to server lost.
- This video is unavailable.
- Something went wrong. Tap to Retry.
Troubleshoot internet and device connection
You may be able to play your YouTube videos again by following the steps below for internet and device connections.
Internet speed
The quality of your home or cellular network can strongly affect how smoothly videos will play. To play videos on YouTube, you need an internet or cellular connection with a download speed of 500+ Kbps. To play HD video, you need an internet or cellular connection with a download speed of at least 7 megabits per second (Mbps). To find out if your Internet Service Provider is HD Verified, visit the Video Quality Report. 上一篇：
下一篇：
最后更新：2017-05-23 04:41:06