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What can I do if someone signed into my account?

If you suspect your account is used by someone without consent, please follow below steps:

1, If you still can sign into your account, please change your password directly.

2, If your password has been changed without your concern: For free member, please click here to contact our service team directly for help. For Gold Supplier outside China, please contact their service team by sending an email to service@service.alibaba.com to have your account temporarily suspended, and in the meantime, send your new email address and password, and business license by fax to them for account re-activation purpose.

最后更新:2017-05-22 21:29:26

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