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can anyone help me with why my mac is so slow?

i opened up my laptop and it was beach balling suddenly, i tried to use the suggestions from other reports and videos like clearing my caches, deleting files, booting in various modes, installing and uninstalling malware detectors and cleanup software and ended up reinstalling the os with no positive results

 

for all i know ive just ****** up the computer even more, so i decided to ask a question on the forum before consulting with an expert as i don't have the money to do so ATM

 

from what I've read on the forums most folks get the most of there information from etrecheck so here

 

EtreCheck version: 3.4.2 (436)

Report generated 2017-08-19 00:19:40

Download EtreCheck from https://etrecheck.com

Runtime: 43:48

Performance: Poor

 

Click the [Lookup] links for more information from Apple Support Communities.

Click the [Details] links for more information about that line.

 

Problem: Beachballing

 

Hardware Information:

    MacBook Pro (13-inch, Mid 2012)

    [Technical Specifications] - [User Guide] - [Warranty & Service]

    MacBook Pro - model: MacBookPro9,2

    1 2.9 GHz Intel Core i7 (i7-3520M) CPU: 2-core

    8 GB RAM Upgradeable - [Instructions]

        BANK 0/DIMM0

            4 GB DDR3 1600 MHz ok

        BANK 1/DIMM0

            4 GB DDR3 1600 MHz ok

    Bluetooth: Good - Handoff/Airdrop2 supported

    Wireless:  en1: 802.11 a/b/g/n

    iCloud Quota: 4.88 GB available

 

Video Information:

    Intel HD Graphics 4000 - VRAM: 1536 MB

        Color LCD 1280 x 800

 

Disk Information:

    Disk information not found!

 

USB Information:

     USB20Bus

         hub_device

            Apple Inc. FaceTime HD Camera (Built-in)

     USB20Bus

         hub_device

             hub_device

                Apple Inc. Apple Internal Keyboard / Trackpad

                Apple Computer, Inc. IR Receiver

                Apple Inc. BRCM20702 Hub

                    Apple Inc. Bluetooth USB Host Controller

     USB30Bus

 

Thunderbolt Information:

    Apple Inc. thunderbolt_bus

 

Virtual disks:

    Macintosh HD (disk1 - Journaled HFS+) /  [Startup]: 748.93 GB (593.08 GB free)

        Physical disk: disk0s2 749.30 GB Online

 

System Software:

    macOS Sierra  10.12.6 (16G29) - Time since boot: about 4 hours

 

Gatekeeper:

    Mac App Store and identified developers

 

Kernel Extensions:

        /System/Library/Extensions

    [not loaded]    com.motorola-mobility.driver.MotMobileUSB (1.2.1 - SDK 10.5) [Lookup]

    [not loaded]    com.wacom.kext.wacomtablet (Wacom Tablet 6.3.9-3 - SDK 10.9) [Lookup]

 

        /System/Library/Extensions/MotMobileUSB.kext/Contents/PlugIns

    [not loaded]    com.motorola-mobility.driver.MotMobileMS (1.0.0 - SDK 10.5) [Lookup]

    [not loaded]    com.motorola-mobility.driver.MotMobileMTP (1.2.1 - SDK 10.5) [Lookup]

    [not loaded]    com.motorola-mobility.driver.MotMobileUSBLAN (1.2.1 - SDK 10.5) [Lookup]

    [not loaded]    com.motorola-mobility.driver.MotMobileUSBLANMerge (1.2.1 - SDK 10.5) [Lookup]

    [not loaded]    com.motorola-mobility.driver.MotMobileUSBSwch (1.2.1 - SDK 10.5) [Lookup]

 

System Launch Agents:

    [not loaded]    6 Apple tasks

    [loaded]    174 Apple tasks

    [running]    102 Apple tasks

 

System Launch Daemons:

    [not loaded]    43 Apple tasks

    [loaded]    169 Apple tasks

    [running]    106 Apple tasks

 

Launch Agents:

    [not loaded]    com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2014-09-16) [Lookup]

    [failed]    com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (Adobe Systems, Inc. - installed 2017-01-13) [Lookup]

    [loaded]    com.motorola.MDMUpdater.plist (? e0e9a797 1803af95 - installed 2015-09-12) [Lookup]

    [running]    com.motorola.motohelper.plist (? f4042d6c 603e7c9b - installed 2012-05-30) [Lookup]

    [loaded]    com.motorola.motohelperUpdater.plist (? 94e04925 5f93efd2 - installed 2012-05-29) [Lookup]

    [loaded]    com.oracle.java.Java-Updater.plist (? 2c961a6f be93c7fb - installed 2017-02-19) [Lookup]

    [running]    com.wacom.wacomtablet.plist (Wacom Technology Corp. - installed 2014-09-08) [Lookup]

    [loaded]    org.macosforge.xquartz.startx.plist (Apple Inc. - XQuartz - installed 2012-09-27) [Lookup]

 

Launch Daemons:

    [loaded]    com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2017-01-13) [Lookup]

    [loaded]    com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2017-01-13) [Lookup]

    [loaded]    com.adobe.fpsaud.plist (? 2afb3af7 85012398 - installed 2017-07-24) [Lookup]

    [loaded]    com.oracle.java.Helper-Tool.plist (Shell Script e3fefdd2 - installed 2016-12-12) [Lookup]

    [loaded]    org.macosforge.xquartz.privileged_startx.plist (Apple Inc. - XQuartz - installed 2012-09-27) [Lookup]

 

User Launch Agents:

    [loaded]    com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2014-09-16) [Lookup]

    [failed]    com.google.keystone.agent.plist (Google, Inc. - installed 2017-07-10) [Lookup]

 

Internet Plug-ins:

    FlashPlayer-10.6: 26.0.0.151 (installed 2017-08-15) [Lookup]

    QuickTime Plugin: 7.7.3 (installed 2017-07-14)

    AdobePDFViewerNPAPI: 15.020.20039 (installed 2016-09-30) [Lookup]

    AdobePDFViewer: 15.020.20039 (installed 2016-09-30) [Lookup]

    Flash Player: 26.0.0.151 (installed 2017-08-15) [Lookup]

    PepperFlashPlayer: 24.0.0.194 (installed 2017-01-19) [Lookup]

    Unity Web Player: UnityPlayer version 5.0.3f2 (installed 2017-07-05) [Lookup]

    Silverlight: 5.1.50428.0 (installed 2016-07-12) [Lookup]

    WacomTabletPlugin: WacomTabletPlugin 2.1.0.6 (installed 2014-09-08) [Lookup]

    JavaAppletPlugin: Java 8 Update 121 build 13 (installed 2017-02-19) Check version

 

Safari Extensions:

    [enabled]    AdBlock - BetaFish, Inc. - https://getadblock.com (installed 2017-08-06)

    [enabled]    Missing e - Jeremy Cutler - https://missing-e.com (installed 2012-12-04)

 

Time Machine:

    Time Machine not configured!

 

Top Processes by CPU:

         7%   com.apple.WebKit.Plugin.64

         6%   kernel_task

         5%   WindowServer

         3%   coreaudiod

         1%   hidd

 

Top Processes by Memory:

    808 MB    kernel_task

    615 MB    Safari

    252 MB    mds_stores

    224 MB    com.apple.WebKit.WebContent

    193 MB    com.apple.WebKit.WebContent

 

Top Processes by Network Use:

    Input     Output    Process name

    7 MB      123 KB    com.apple.WebKit.Networking

    5 MB      5 KB      com.apple.WebKit.Plugin.64

    2 MB      26 KB     mDNSResponder

    16 KB     29 KB     apsd

    11 KB     3 KB      com.apple.WebKit.WebContent

 

Top Processes by Energy Use:

     22.42 com.apple.WebKit.Plugin.64

     11.04 WindowServer

      6.28 com.apple.WebKit.WebContent

      5.30 coreaudiod

      4.58 Safari

 

Virtual Memory Information:

    3.80 GB   Available RAM

    1.42 GB   Free RAM

    4.20 GB   Used RAM

    2.38 GB   Cached files

    94 MB     Swap Used

 

Software installs:

    Stardew Valley:  (installed 2017-07-22)

    Adobe Flash Player:  (installed 2017-08-15)

    Malwarebytes for Mac:  (installed 2017-08-18)

    EasyFind: 4.9.3 (installed 2017-08-18)

    AVG Cleaner: 4766 (installed 2017-08-18)

    Dr. Cleaner: 3.2.1 (installed 2017-08-18)

    "Malwarebytes for Mac Uninstaller":  (installed 2017-08-18)

 

    Install information may not be complete.

 

Diagnostics Information:

    2017-08-18 23:47:49    Adobe Flash Player Install Manager.app Crash [Open]

        Cause:        objc_msgSend() selector name: respondsToSelector:

    2017-08-18 23:34:18    Mail.app Crash [Open]

        Cause:        Configuration error: No SDK cache entry for extension!

    2017-08-18 23:34:18    Safari.app Crash [Open]

        Cause:        Configuration error: No SDK cache entry for extension!

    2017-08-18 23:34:16    iBooks.app Crash [Open]

        Cause:        Configuration error: No SDK cache entry for extension!

    2017-08-18 23:07:34    iTunes.app Crash [Open]

        Cause:        Configuration error: No SDK cache entry for extension!

    2017-08-18 21:26:15    cloudd Crash [Open]

        Cause:        *** Terminating app due to uncaught exception 'NSGenericException', reason: 'Failed to step (6922): "select apsEnvironment, isApplication, isCKSystemService, canMasquerade, canSetEnvironment, allowCustomAccounts, canAccessProtectionData, canSetDeviceIdentifier, hasAccessDuringBuddy, hasLightweightPCS, hasTCCAuthorization, allowsPowerNapScheduling, isOOPUI, allowsParticipantPII, displaysSystemAcceptPrompt, appIdentifier, clientPrefix from AppBundle where appBundleIdentifier = ? AND sourceAppBundleIdentifier = ?" - errcode:1b0a, msg:"disk I/O error", size: (null), path:/Users/USER/Library/Caches/*/CloudKitMetadata, fs:(null)/(null)'

        abort() called

        terminating with uncaught exception of type NSException

 

Files deleted by EtreCheck:

    2017-08-15 10:07:35 - ~/Library/LaunchAgents/com.valvesoftware.steamclean.plist - Unknown

    2017-08-15 10:10:24 - /Library/LaunchDaemons/com.motorola-mobility.mmcfgd.plist - Unknown



最後更新:2017-08-19 14:30:29

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