837      iPhone_iPad_Mac_apple

battery life of MacBook Pro 2016

I bought a new apple MacBook Pro 2016 with touch bar 13 inch model, and it saying it has 10 hours battery life ,but this one only holds for 3 hours, when I starte watch a movie, the movie ends and the battery also dead.

what should I do?

You can start from these steps About Mac notebook batteries - Apple Support

If you have loaded up your new Mac with anti-virus programs, so-called "cleaning/tune-up" apps, or cought a bad case of adware from unscrupulous download hosting or torrent sites, that can cause the degree of runtime (not "life") reduction you report. Google Chrome with its minion "helper" apps is also known to seriously reduce battery runtime on both Mac and Windows notebook computers. We can help if you provide a snapshot of your configuration. Fortunately there is a safe and easy way to do that.

A respected and long-serving member of these communities has created a simple utility that will take a "snapshot" of your configuration without revealing any sensitive information about you and your computer. It is Etrecheck, and is available here:

https://etrecheck.com/

Run it and, when its report appears, click Etrecheck's "Share Report" icon and then "Copy Report" from the resulting dropdown. Paste the entire report into a response to your own thread here. It will often allow us to quickly identify or eliminate software as the problem.

EtreCheck version: 3.4.4 (448)

Report generated 2017-09-06 21:46:03

Download EtreCheck from https://etrecheck.com

Runtime: 2:31

Performance: Excellent

Click the [Lookup] links for more information from Apple Support Communities.

Click the [Details] links for more information about that line.

Problem: Other problem

Description:

quick battery drain.

Hardware Information: ⓘ

    MacBook Pro (13-inch, 2016, Four Thunderbolt 3 Ports)

    [Technical Specifications] - [User Guide] - [Warranty & Service]

    MacBook Pro - model: MacBookPro13,2

    1 2.9 GHz Intel Core i5 (i5-6267U) CPU: 2-core

    8 GB RAM Not upgradeable

        BANK 0/DIMM0

            4 GB LPDDR3 2133 MHz ok

        BANK 1/DIMM0

            4 GB LPDDR3 2133 MHz ok

    Handoff/Airdrop2: supported

    Wireless:  en0: 802.11 a/b/g/n/ac

    Battery: Health = Normal - Cycle count = 74

    iCloud Quota: 2.26 GB available

Video Information: ⓘ

    Intel Iris Graphics 550 - VRAM: 1536 MB

        Color LCD 2880 x 1800

Disk Information: ⓘ

    APPLE SSD AP0512J disk0: (500.28 GB) (Solid State - TRIM: Yes)

        (disk0s1) <not mounted>  [EFI]: 315 MB

        (disk0s2) <not mounted>  [CoreStorage Container]: 499.31 GB

        Recovery HD (disk0s3 - Journaled HFS+) <not mounted>  [Recovery]: 650 MB

USB Information: ⓘ

     USB30Bus

        Apple Inc. iBridge

     USB31Bus

     USB31Bus

Thunderbolt Information: ⓘ

    Apple Inc. thunderbolt_bus_1

    Apple Inc. thunderbolt_bus_0

Virtual disks: ⓘ

    Macintosh HD (disk1 - Journaled HFS+) /  [Startup]: 498.95 GB (446.08 GB free)

        Physical disk: disk0s2 499.31 GB Online

System Software: ⓘ

    macOS Sierra  10.12.6 (16G29) - Time since boot: about 8 days

Gatekeeper: ⓘ

    Mac App Store and identified developers

Kernel Extensions: ⓘ

        /Library/Extensions

    [not loaded]    com.TrustedData.driver.VendorSpecificType00 (1.8.0 - SDK 10.7) [Lookup]

    [not loaded]    com.drobo.SCSI.ThunderBolt (1.1 - SDK 10.8) [Lookup]

    [loaded]    com.symantec.SymXIPS (8.1 - SDK 10.10) [Lookup]

    [loaded]    com.symantec.internetSecurity.kext (7.4.2 - SDK 10.11) [Lookup]

    [loaded]    com.symantec.ips.kext (7.4.2 - SDK 10.11) [Lookup]

    [loaded]    com.symantec.nfm.kext (7.4.2 - SDK 10.11) [Lookup]

System Launch Agents: ⓘ

    [not loaded]    6 Apple tasks

    [loaded]    158 Apple tasks

    [running]    117 Apple tasks

    [killed]    One Apple task

    one process killed due to insufficient RAM

System Launch Daemons: ⓘ

    [not loaded]    39 Apple tasks

    [loaded]    158 Apple tasks

    [running]    116 Apple tasks

    [killed]    3 Apple tasks

    3 processes killed due to insufficient RAM

Launch Agents: ⓘ

    [failed]    com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a 23d420d.plist (Adobe Systems, Inc. - installed 2017-04-26) [Lookup]

    [loaded]    com.google.keystone.agent.plist (Google, Inc. - installed 2017-07-10) [Lookup]

    [running]    com.symantec.uiagent.application.NFM.plist (Symantec - installed 2017-08-29) [Lookup]

    [running]    jp.co.canon.CUPSSFP.BG.plist (Canon Inc. - installed 2017-04-04) [Lookup]

Launch Daemons: ⓘ

    [running]    com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2017-04-26) [Lookup]

    [running]    com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2017-04-26) [Lookup]

    [loaded]    com.adobe.fpsaud.plist (? 2afb3af7 85012398 - installed 2017-07-24) [Lookup]

    [running]    com.datarobotics.ddservice64d.plist (? 732008ea f6cb5e - installed 2017-03-01) [Lookup]

    [running]    com.datarobotics.ddserviced.plist (? 5ae83f29 9d763c7f - installed 2017-03-01) [Lookup]

    [loaded]    com.google.keystone.daemon.plist (Google, Inc. - installed 2017-07-26) [Lookup]

    [loaded]    com.macpaw.CleanMyMac3.Agent.plist (MacPaw Inc. - installed 2017-06-15) [Lookup]

    [loaded]    com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2017-04-26) [Lookup]

    [loaded]    com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2017-04-09) [Lookup]

    [running]    com.symantec.SymLUHelper.NFM.plist (Symantec - installed 2017-06-15) [Lookup]

    [loaded]    com.symantec.UninstallerToolHelper.NFM.plist (Symantec - installed 2017-06-15) [Lookup]

    [running]    com.symantec.deepsight-extractor.NFM.plist (Symantec - installed 2017-06-15) [Lookup]

    [loaded]    com.symantec.liveupdate.daemon.NFM.plist (Symantec - installed 2017-06-15) [Lookup]

    [running]    com.symantec.nfm.wps.plist (Symantec - installed 2017-06-15) [Lookup]

    [running]    com.symantec.sharedsettings.NFM.plist (Symantec - installed 2017-06-15) [Lookup]

    [running]    com.symantec.symdaemon.NFM.plist (Symantec - installed 2017-06-15) [Lookup]

    [loaded]    com.symantec.symqual.detail.NFM.plist (Symantec - installed 2017-06-15) [Lookup]

    [loaded]    com.symantec.symqual.panicreporter.NFM.plist (Symantec - installed 2017-06-15) [Lookup]

    [loaded]    com.symantec.symqual.submit.NFM.plist (Symantec - installed 2017-06-15) [Lookup]

User Launch Agents: ⓘ

    [loaded]    com.macpaw.CleanMyMac3.Scheduler.plist (MacPaw Inc. - installed 2017-09-02) [Lookup]

User Login Items: ⓘ

    iTunesHelper    Application (Apple, Inc. - installed 2017-09-02)

        (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

    CleanMyMac 3 Menu    Application (MacPaw Inc. - installed 2017-08-29)

        (/Applications/CleanMyMac 3.app/Contents/MacOS/CleanMyMac 3 Menu.app)

    Wondershare Helper Compact    Application

        (~/Library/Application Support/Helper/Wondershare Helper Compact.app)

Internet Plug-ins: ⓘ

    AdobePDFViewerNPAPI: 17.012.20098 (installed 2017-09-02) [Lookup]

    FlashPlayer-10.6: 26.0.0.151 (installed 2017-09-02) [Lookup]

    QuickTime Plugin: 7.7.3 (installed 2017-07-28)

    AdobePDFViewer: 17.012.20098 (installed 2017-09-02) [Lookup]

    Flash Player: 26.0.0.151 (installed 2017-09-02) [Lookup]

    NP_2020Player_WEB: 5.0.94.0 (installed 2011-10-26) [Lookup]

Safari Extensions: ⓘ

    [enabled]    Norton Internet Security - Symantec Corporation - https://www.norton.com/mac (installed 2017-08-29)

3rd Party Preference Panes: ⓘ

    Flash Player (installed 2017-07-24) [Lookup]

Time Machine: ⓘ

    Time Machine not configured!

Top Processes by CPU: ⓘ

        97%       NFMWps

        77%       com.symantec.SymLUHelper

        58%       firefox

        39%       mdworker

        38%       mdworker

Top Processes by Memory: ⓘ

    1.36 GB       firefox

    1.11 GB       kernel_task

    213 MB        com.symantec.SymLUHelper

    129 MB        WindowServer

    89 MB         Finder

Top Processes by Network Use: ⓘ

    Input         Output        Process name

    136 MB        84 MB         mDNSResponder

    10 MB         513 KB        Mail

    6 MB          1 MB          netbiosd

    853 KB        3 MB          apsd

    2 MB          27 KB         DDService64d

Top Processes by Energy Use: ⓘ

     94.10    NFMWps

     58.52    firefox

      5.78    SymDaemon

      5.36    plugin-container

      4.52    WindowServer

Virtual Memory Information: ⓘ

    921 MB        Available RAM

    32 MB         Free RAM

    7.10 GB       Used RAM

    889 MB        Cached files

    2.45 GB       Swap Used

Software installs: ⓘ

    Adobe Flash Player:  (installed 2017-08-08)

    Adobe Acrobat Reader DC (17.012.20093):  (installed 2017-08-10)

    Google Earth:  (installed 2017-08-23)

    Norton for Mac:  (installed 2017-08-29)

    Norton Internet Security SKU:  (installed 2017-08-29)

    Adobe Acrobat Reader DC (17.012.20098):  (installed 2017-08-29)

    Install information may not be complete.

最後更新：2017-09-07 10:19:01

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