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how to dispute an iTunes charge

I see a charge on my credit card for an Itunes purchase that I don't remember purchasing, how do I dispute a charge?



You've checked the purchase history on your account (Store > View My Account, Store > View My Apple ID on iTunes 11, menu option on your computer's iTunes), and have you made any in-app purchases or have any auto-renewing subscriptions ?  If not then you can contact iTunes support via this page : https://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption



This link is useless. Apple is useless. All their links are circular and take you back to the same page whereby no help is available.



My above instructions were correct when I posted it over 3.5 years ago - unsurprisingly Apple have changed their website in the intervening period.

 

To contact iTunes Support try the 'contact us' link at the bottom right of every page on here



mulpitle chards."...50.... in nukmber in dipute

 

froze credit card

 

need help

 

PPlease call *******

<Personal Information Edited by Host>




We are fellow users, these are user-to-user forums, Apple and iTunes Support are not here - I've asked the hosts to remove your phone number and email address from you post, it's not a good idea to post personal info on any public forum

 

To contact iTunes Support use the 'contact Apple' link at the bottom of every page or https://www.apple.com/support/itunes/ww or https://www.apple.com/emea/support/itunes/contact.html



Yes! They make it difficult so you can't dispute or discuss the charges!



You can contact iTunes Support, it's not difficult



I guys full of **** rip off



I need to talk to you about my bill asap



We are fellow users, these are user-to-user forums, you are not talking to Apple nor iTunes Support on here.

 

Have you checked your account's purchase history (and family members if you are a family organiser in family sharing) : See your purchase history in the iTunes Store on a Mac or PC - Apple Support ?

 

If there is a purchase on it that you didn't buy, and if nobody else has access to th account and did it, change your account's password (What to do after you change your Apple ID email address or password - Apple Support) and contact iTunes Support : https://www.apple.com/emea/support/itunes/contact.html

 

If it doesn't show on your iTunes account(s) contact your card issuer



How to dispute iTunes charges?



最後更新:2017-09-27 10:19:59

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