999      iPhone_iPad_Mac_apple

Received email with fraudulent purchase on 8/25...

Email from whom?

Ibouts,

The email sounds bogus.

However, see the link below to check your history:

Unfamiliar iTunes Purchases

Good luck.

Are you sure it is real?

Identifying legitimate emails from the iTunes Store - https://support.apple.com/kb/HT2075

Phishing & Other Suspicious Emails - https://www.apple.com/legal/more-resources/phishing/

Forward attempts to: reportphishing@apple.com

If you think the charge is real:

See your purchase history in the iTunes Store on a Mac or PC - https://support.apple.com/HT204088 - Does not include purchases made by others under Family Sharing; those have to be checked from their accounts.

iTunes Store charges on credit and debit card statements - https://support.apple.com/HT201382 - "See an unfamiliar iTunes Store or App Store charge? Before you contact Apple, check your iTunes Store purchase history for more details."

If neither you nor a family member (if applicable) has a record of this purchase and you only saw it on a credit card statement contact your bank or card company about card fraud. Apple does not handle that.

Report a Problem - https://reportaproblem.apple.com - "Sign In for help with iTunes purchases made in the last 90 days"

Other ways to contact iTunes Support:

https://support.apple.com/contact

https://www.apple.com/emea/support/itunes/contact.html

最後更新：2017-08-31 22:18:11

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