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Mail rules not working

I have set up a large number of rules in Mail to delete spam.  Unfortunately, Mail behaves erratically when enforcing the rules.  This has been a problem for at least a couple of years, and continued after upgrading to Sierra.

 

Typically it goes like this:

 

I click on a junk mail, open rules, and select Add Rule

The rule name usually defaults to Rule 2

I like to use the Return Path option, and narrow it down to the key portion of the return path

I click Apply, and the offending emails are deleted

 

The next day, more emails with the same return path appear, the rule does not delete them.  If I create a new rule, exactly the same as the one from the day before, it works for what is currently in the inbox.

 

Another twist:  I set up a new rule, which Mail insists on calling Rule 2.  If I set up another rule in the same session, Mail will name it something like Rule 528, and the rule will not work at all.  If I quit Mail, and relaunch, I will again be able to create a rule which Mail defaults to Rule 2, and it works for that day at least.

 

I talked to Apple Support about this, and they didn't have a clue.  They suggested setting up rules in iCloud.  I checked that out, but the options are much less powerful, and there is no way to use Return Path or Message Content to write a rule, the two I have found most useful.

 

Has anyone else had any luck with a similar problem?



Maybe you are narrowing the return path down too far. Try making it a bit more inclusive and see if that helps. I would also suggest you change the name of the rule to something other than a number.



最後更新:2017-08-22 02:33:15

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