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Malware ???

Hi

 

Turned on the Mac tonight and when I try and open a website, a new tab also opens with random different sites.  Here's just 3 of the sites so far:

 

https://homeburu.xyz/?cid=13712&pub=100562&sid1=IYD&sid2=1494367758073_1494367756 593_142_194878_40608818_1&lp=3009

 

https://securefastmac.space/landings/197/?affid=mzb_476.8794241.1494367909.30.mzb &utm_source=affxe&utm_medium=cpi&utm_campaign=mk_affxe_cpi_t1_197&utm_term=&utm_ content=&userDefiner=mzb_2974&alert=44&trt=29_3139511156&tid_ext=102295;1025e7fb febbfd30b4142dc9b735ba&redirect=loadblue

 

https://gen.mactechright.com/jo/bl?m=329F257E-F578-5C5E-A4A9-A6BC23CA891F&ua=Mozi lla/5.0%20(Macintosh;%20Intel%20Mac%20OS%20X%2010_10_5)%20AppleWebKit/602.4.8%20 (KHTML,%20like%20Gecko)%20Version/10.0.3%20Safari/602.4.8&err=Different%20end-us er%20between%20bidding%20and%20impression#s0d4

 

Seems every time I open anything.  I'm assuming its Malware - how do I stop this / get rid of it.  My software is up to date.  I'm using Safari, but it happens in Google Chrome too.

 

Thanks

It might be due to malware. Download EtreCheck from https://www.etrecheck.com, run it, and paste the results here. The program is safe and was designed by one of our community members.

It might be due to malware. Download EtreCheck from https://www.etrecheck.com, run it, and paste the results here. The program is safe and was designed by one of our community members.

Thanks very much.  Here's the results.  Looks like Malware.  What to do next?

 

EtreCheck version: 3.2.4 (365)

Report generated 2017-05-10 01:20:55

Download EtreCheck from https://etrecheck.com

Runtime: 1:53

Performance: Excellent

 

Click the [Lookup] links for more information from Apple Support Communities.

Click the [Details] links for more information about that line.

Click the [Remove/Report] links to remove adware or update the whitelist of legitimate software.

 

Problem: Other problem

 

Hardware Information: ⓘ

    MacBook Pro (17-inch, Early 2011)

    [Technical Specifications] - [User Guide] - [Warranty & Service]

    MacBook Pro - model: MacBookPro8,3

    1 2.3 GHz Intel Core i7 (i7-2820QM) CPU: 4-core

    16 GB RAM Upgradeable - [Instructions]

        BANK 0/DIMM0

            8 GB DDR3 1333 MHz ok

        BANK 1/DIMM0

            8 GB DDR3 1333 MHz ok

    Bluetooth: Old - Handoff/Airdrop2 not supported

    Wireless:  en1: 802.11 a/b/g/n

    Battery: Health = Replace Soon - Cycle count = 1156

 

Video Information: ⓘ

    Intel HD Graphics 3000

        Color LCD 1344 x 840

    AMD Radeon HD 6750M - VRAM: 1024 MB

 

System Software: ⓘ

    OS X Yosemite 10.10.5 (14F2315) - Time since boot: about 2 hours

 

Disk Information: ⓘ

    Crucial_CT480M500SSD1 disk0 : (480.1 GB) (Solid State - TRIM: No)

    [Show SMART report]

        EFI (disk0s1) <not mounted> : 210 MB

        Untitled (disk0s2) /  [Startup]: 479.76 GB (414.45 GB free)

 

    MATSHITADVD-R   UJ-8A8   ()

 

USB Information: ⓘ

    Seagate BUP Slim RD 1 TB

        EFI (disk2s1) <not mounted> : 210 MB

        Seagate Backup Plus Drive (disk2s2) /Volumes/Seagate Backup Plus Drive : 999.86 GB (891.11 GB free)

    Seagate Portable 750.16 GB

        Expansion Drive (disk1s1) /Volumes/Expansion Drive : 750.15 GB (591.13 GB free)

    Apple Computer, Inc. IR Receiver

    Apple Inc. FaceTime HD Camera (Built-in)

    Apple Inc. Apple Internal Keyboard / Trackpad

    Apple Inc. BRCM2070 Hub

        Apple Inc. Bluetooth USB Host Controller

 

Thunderbolt Information: ⓘ

    Apple Inc. thunderbolt_bus

 

Gatekeeper: ⓘ

    Mac App Store and identified developers

 

Possible adware: ⓘ

    Unknown file: /Library/LaunchAgents/com.spirea.plist

    Unknown file: /Library/LaunchDaemons/com.AuetkIJv.plist

    Adware: /Library/LaunchDaemons/com.apple.etiao.plist

    Adware: /Library/LaunchDaemons/com.apple.immora.plist

    Unknown file: /Library/LaunchDaemons/com.atvqqgshlgha.plist

    Unknown file: /Library/LaunchDaemons/com.hhnhrfpeamgp.plist

    Unknown file: ~/Library/LaunchAgents/com.Januarius.plist

    /Library/Januarius/Januarius

    7 possible adware files found. [Remove/Report]

 

System Launch Agents: ⓘ

    [not loaded]    4 Apple tasks

    [loaded]    146 Apple tasks

    [running]    62 Apple tasks

 

System Launch Daemons: ⓘ

    [not loaded]    47 Apple tasks

    [loaded]    137 Apple tasks

    [running]    77 Apple tasks

 

Launch Agents: ⓘ

    [not loaded]    com.spirea.plist (2017-05-03) [Lookup]

 

Launch Daemons: ⓘ

    [not loaded]    com.AuetkIJv.plist (2017-04-30) [Lookup]

    [failed]    com.adobe.fpsaud.plist (2017-04-17) [Lookup]

    [running]    com.apple.etiao.plist (2017-05-01) Adware!  [Remove/Report]

        /Library/etiao

    [running]    com.apple.immora.plist (2017-04-30) Adware!  [Remove/Report]

        /Library/immora

    [not loaded]    com.atvqqgshlgha.plist (2017-05-01) [Lookup]

    [running]    com.bombich.ccchelper.plist ✔︎  (1970-01-02) [Lookup]

    [not loaded]    com.hhnhrfpeamgp.plist (2017-04-30) [Lookup]

    [loaded]    com.microsoft.office.licensing.helper.plist (2012-11-05) [Lookup]

 

User Launch Agents: ⓘ

    [running]    com.Januarius.plist (2017-05-09) [Lookup]

    [loaded]    com.dropbox.DropboxMacUpdate.agent.plist ✔︎  (2017-05-01) [Lookup]

    [loaded]    com.google.keystone.agent.plist ✔︎  (2017-03-29) [Lookup]

 

User Login Items: ⓘ

    iTunesHelper    Application  (2017-05-09)

        (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

    Dropbox    Application

        (/Applications/Dropbox.app)

    SpeechSynthesisServer    Application

        (/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks /SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app)

    TheVaultHelper    SMLoginItem - Hidden  (2017-05-09)

        (/Applications/TheVault.app/Contents/Library/LoginItems/TheVaultHelper.app)

    TabNotesLauncher    SMLoginItem - Hidden  (2016-12-23)

        (/Applications/Tab Notes.app/Contents/Library/LoginItems/TabNotesLauncher.app)

    BattManHelper    SMLoginItem - Hidden  (2017-02-05)

        (/Applications/BattMan.app/Contents/Library/LoginItems/BattManHelper.app)

 

Internet Plug-ins: ⓘ

    MeetingJoinPlugin: Unknown - SDK 10.6 (2016-12-23) [Lookup]

    FlashPlayer-10.6: 25.0.0.163 - SDK 10.9 (2017-04-20) [Lookup]

    QuickTime Plugin: 7.7.3 (2017-05-09)

    Flash Player: 25.0.0.163 - SDK 10.9 (2017-04-20) Outdated! Update

    SharePointBrowserPlugin: 14.3.0 - SDK 10.6 (2016-12-23) [Lookup]

    Default Browser: 600 - SDK 10.10 (2017-01-08)

 

3rd Party Preference Panes: ⓘ

    Flash Player (2017-04-17) [Lookup]

 

Time Machine: ⓘ

    Time Machine not configured!

 

Top Processes by CPU: ⓘ

        11%   WindowServer

         3%   taskgated

         3%   fontd

         2%   launchservicesd

         1%   kernel_task

 

Top Processes by Memory: ⓘ

    1.02 GB   kernel_task

    983 MB    com.apple.WebKit.WebContent(5)

    475 MB    softwareupdated

    180 MB    Dropbox

    131 MB    spindump

 

Virtual Memory Information: ⓘ

    11.08 GB  Available RAM

    8.96 GB   Free RAM

    4.92 GB   Used RAM

    2.12 GB   Cached files

    0 B       Swap Used

 

Diagnostics Information: ⓘ

    2017-05-09 23:17:07    Self test - passed

You should be able to use the links in red to remove the offending material

As Idris says. If after that you still experience problems, run MalwareBytes. Malwarebytes was also developed by one of our own colleagues here in ASC. It gets rave reviews and is about the most proven anti-malware software for Mac.

Thank you - this has done the trick!!  Very much appreciated

Thanks very much - the first programme did the trick, but I'll also keep the MalwareBytes in mind.

 

Thank you everyone for all your help.

Yay thanks for the help it worked

I've meet the problem too.

Thank mate! This app really helps.

EtreCheck version: 3.4 (420)

Report created on 2012-07-29 22:32:26

Download EtreCheck at https://etrecheck.com

Running Time: 1:49

Speed: Excellent

 

 

Click the [Search] links for more information from the Apple Support Communities.

Click the [Details] links for more information on this line.

Click on the [Remove / Report] links to remove the adware or update the whitelist of legitimate software.

 

 

Problem: Another problem

Description:

My computer shows the following page: https://gen.mactechright.com/jo/ua?id=95A0A310-5BF7-5A4E-9FE7-3AF7A2073621. How to delete it?

 

 

Material Information:

    MacBook Pro (Retina 13 inch, early 2015)

    [Specifications] - [User's Guide] - [Warranty & Service]

    MacBook Pro - model: MacBook Pro12,1

    1 2.7 GHz Intel Core i5 (i5-5257U) CPU: 2-core

    8 GB RAM Not Expandable

        BANK 0 / DIMM0

            4 GB DDR3 1867 MHz ok

        BANK1 / DIMM0

            4 GB DDR3 1867 MHz ok

    Bluetooth: Good - Handoff / Airdrop2 available

    Wireless: en0: 802.11 a / b / g / n / ac

    Battery: Health = Satisfactory - Number of cycles = 361

    ICloud Quota: 67 MB available (Low!)

 

 

Video Information:

    Intel Iris Graphics 6100 - VRAM: 1536 MB

        Color LCD 2560 x 1600

 

 

Disc Information:

    APPLE SSD SM0128G disk0: (121.33 GB) (SSD - TRIM: Yes)

    [View SMART Report]

        EFI (disk0s1 - MS-DOS FAT32) <unmounted> [EFI]: 210 MB

        (Disk0s2) <unmounted> [CoreStorage container]: 120.47 GB

        Recovery HD (disk0s3 - HFS + logged) <not mounted> [Recovery]: 650 MB

 

 

USB Information:

     USB30Bus

        Broadcom Corp. Bluetooth USB Host Controller

 

 

Thunderbolt Information:

    Apple Inc. thunderbolt_bus

 

 

Virtual Disks:

    Macintosh HD (disk1 - HFS + logged) / [Startup]: 120.12 GB (46.49 GB free)

        Encrypted AES-XTS Open

        Phishing Disc: disk0s2 120.47 Go Online

 

 

System Software:

    MacOS Sierra 10.12.5 (16F73) - Startup time: less than an hour

 

 

Gatekeeper:

    Mac App Store and Identified Developers

 

 

Perhaps the adware:

    Unknown file: /Library/LaunchAgents/com.GvBOXJWC.plist

    Unknown file: /Library/LaunchAgents/com.hemlock_hairline.plist

    Unknown file: /Library/LaunchDaemons/com.YWmKtFNC.plist

    The adware: /Library/LaunchDaemons/com.apple.ightquemos.plist

    The adware: /Library/LaunchDaemons/com.apple.kimathen.plist

    Unknown file: /Library/LaunchDaemons/com.wylnalkrsyfi.plist

    Unknown file: /Library/LaunchDaemons/com.zrcmuduftzmn.plist

    Unknown file: ~ / Library / LaunchAgents / com.potstick.plist

    / Library / potstick / potstick

    8 files found that may be adware. [Remove / Report]

 

 

Launch Agents Systems:

    [Disengaged] 6 Apple Tasks

    [Hired] 181 Apple Tasks

    [On] 95 Apple Tasks

 

 

Daemons Launch Systems:

    [Disengaged] 41 Apple Tasks

    [Committed] 174 Apple tasks

    [On] 102 Apple Tasks

 

 

Launch Agents:

    [Disengaged] com.GvBOXJWC.plist (? 0? - installed 2017-03-17) [Search]

    [Disengaged] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2016-06-11) [Search]

    [Failure] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a 23d420d.plist (Adobe Systems, Inc. - installed 2017-01-11) [Search]

    [Running] com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2016-06-11) [Search]

    [Disengaged] com.hemlock_hairline.plist (? 0? - installed 2017-03-22) [Search]

 

 

Daemons of launches:

    [Disengaged] com.YWmKtFNC.plist (? 0? - installed 2017-01-24) [Search]

    [Hired] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2017-01-11) [Search]

    [Hired] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2017-01-11) [Search]

    [Running] com.adobeupdatedaemon.plist (Adobe Systems, Inc. - installed 2016-06-11) [Search]

    [Running] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2017-05-29) [Search]

    [Committed] com.adobe.fpsaud.plist (? 2afb3af7 840b5c7b - installed 2017-04-26) [Search]

    [Running] com.apple.ightquemos.plist (? Bdd93461 4020a718 - installed 2017-01-27) Adware! [Remove / Report]

        / Library / ightquemos

    [Running] com.apple.kimathen.plist (? 14c3973f 38879ecb - installed 2017-01-24) Adware! [Remove / Report]

        / Library / kimathen

    [Committed] com.ea.origin.ESHelper.plist (Electronic Arts Inc. - installed 2016-01-29) [Search]

    [Committed] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2017-05-12) [Search]

    [Committed] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2016-06-11) [Search]

    [Disengaged] com.wylnalkrsyfi.plist (

__________________________

EtreCheck version : 3.4 (420)

Rapport créé le 2017-06-09 22:32:26

Télécharger EtreCheck chez https://etrecheck.com

Temps d’exécution : 1:49

La vitesse : Excellente

 

Cliquez sur les liens [Rechercher] pour plus d’informations à partir des Communautés d’assistance Apple.

Cliquez sur les liens [Détails] pour plus d’informations sur cette ligne.

Cliquez sur les liens [Enlever/Signaler] pour enlever l’adware ou mettre à jour la liste blanche de logiciels légitimes.

 

Problème : Autre problème

Description :

My computer shows the following page: https://gen.mactechright.com/jo/ua?id=95A0A310-5BF7-5A4E-9FE7-3AF7A2073621  . How to delete it?

 

Informations matérielles : ⓘ

    MacBook Pro (Retina 13 pouces, début 2015)

    [Les caractéristiques techniques] - [Le guide de l’utilisateur] - [Garantie & service]

    MacBook Pro - modèle : MacBookPro12,1

    1 2,7 GHz Intel Core i5 (i5-5257U) CPU: 2-core

    8 GB RAM Pas extensible

        BANK 0/DIMM0

            4 GB DDR3 1867 MHz ok

        BANK 1/DIMM0

            4 GB DDR3 1867 MHz ok

    Bluetooth: Bon - Handoff/Airdrop2 disponible

    Wireless:  en0: 802.11 a/b/g/n/ac

    Batterie : Santé = Satisfaisant - Nombre de cycles = 361

    Quota iCloud : 67 Mo disponible (Faible !)

 

Informations vidéo : ⓘ

    Intel Iris Graphics 6100 - VRAM : 1536 Mo

        Color LCD 2560 x 1600

 

Informations des disques : ⓘ

    APPLE SSD SM0128G disk0: (121,33 Go) (SSD - TRIM: Oui)

    [Afficher le rapport SMART]

        EFI (disk0s1 - MS-DOS FAT32) <non monté>  [EFI] : 210 Mo

        (disk0s2) <non monté>  [Conteneur CoreStorage]: 120.47 Go

        Recovery HD (disk0s3 - HFS+ journalisé) <non monté>  [Recovery] : 650 Mo

 

Informations USB : ⓘ

     USB30Bus

        Broadcom Corp. Bluetooth USB Host Controller

 

Informations Thunderbolt : ⓘ

    Apple Inc. thunderbolt_bus

 

Disques virtuels : ⓘ

    Macintosh HD (disk1 - HFS+ journalisé) /  [Startup] : 120.12 Go (46.49 Go libre)

        Crypté AES-XTS Ouvert

        Disque phsyique : disk0s2 120.47 Go Online

 

Logiciels du système : ⓘ

    macOS Sierra  10.12.5 (16F73) - Temps depuis le démarrage : moins d’une heure

 

Gatekeeper : ⓘ

    Mac App Store et développeurs identifiés

 

Peut-être l’adware : ⓘ

    Fichier inconnu : /Library/LaunchAgents/com.GvBOXJWC.plist

    Fichier inconnu : /Library/LaunchAgents/com.hemlock_hairline.plist

    Fichier inconnu : /Library/LaunchDaemons/com.YWmKtFNC.plist

    L’adware : /Library/LaunchDaemons/com.apple.ightquemos.plist

    L’adware : /Library/LaunchDaemons/com.apple.kimathen.plist

    Fichier inconnu : /Library/LaunchDaemons/com.wylnalkrsyfi.plist

    Fichier inconnu : /Library/LaunchDaemons/com.zrcmuduftzmn.plist

    Fichier inconnu : ~/Library/LaunchAgents/com.potstick.plist

    /Library/potstick/potstick

    8 fichiers trouvés qui peuvent-être adware. [Enlever/Signaler]

 

Agents de lancement systèmes : ⓘ

    [désengagé]    6 tâches d’Apple

    [engagé]    181 tâches d’Apple

    [en marche]    95 tâches d’Apple

 

Daemons de lancement systèmes : ⓘ

    [désengagé]    41 tâches d’Apple

    [engagé]    174 tâches d’Apple

    [en marche]    102 tâches d’Apple

 

Agents de lancement : ⓘ

    [désengagé]    com.GvBOXJWC.plist (? 0 ? - installé 2017-03-17) [Rechercher]

    [désengagé]    com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installé 2016-06-11) [Rechercher]

    [échec]    com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (Adobe Systems, Inc. - installé 2017-01-11) [Rechercher]

    [en marche]    com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installé 2016-06-11) [Rechercher]

    [désengagé]    com.hemlock_hairline.plist (? 0 ? - installé 2017-03-22) [Rechercher]

 

Daemons de lancements : ⓘ

    [désengagé]    com.YWmKtFNC.plist (? 0 ? - installé 2017-01-24) [Rechercher]

    [engagé]    com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installé 2017-01-11) [Rechercher]

    [engagé]    com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installé 2017-01-11) [Rechercher]

    [en marche]    com.adobe.adobeupdatedaemon.plist (Adobe Systems, Inc. - installé 2016-06-11) [Rechercher]

    [en marche]    com.adobe.agsservice.plist (Adobe Systems, Inc. - installé 2017-05-29) [Rechercher]

    [engagé]    com.adobe.fpsaud.plist (? 2afb3af7 840b5c7b - installé 2017-04-26) [Rechercher]

    [en marche]    com.apple.ightquemos.plist (? bdd93461 4020a718 - installé 2017-01-27) Adware !  [Enlever/Signaler]

        /Library/ightquemos

    [en marche]    com.apple.kimathen.plist (? 14c3973f 38879ecb - installé 2017-01-24) Adware !  [Enlever/Signaler]

        /Library/kimathen

    [engagé]    com.ea.origin.ESHelper.plist (Electronic Arts Inc. - installé 2016-01-29) [Rechercher]

    [engagé]    com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installé 2017-05-12) [Rechercher]

    [engagé]    com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installé 2016-06-11) [Rechercher]

    [désengagé]    com.wylnalkrsyfi.plist (? 0 ? - installé 2017-01-27) [Rechercher]

    [désengagé]    com.zrcmuduftzmn.plist (? 0 ? - installé 2017-01-24) [Rechercher]

 

Agents de lancement pour l’utilisateur : ⓘ

    [engagé]    com.google.keystone.agent.plist (Google, Inc. - installé 2017-03-28) [Rechercher]

    [en marche]    com.mackeeper.MacKeeper.Helper.plist (KROMTECH ALLIANCE CORP. - installé 2017-05-19) [Rechercher]

    [en marche]    com.potstick.plist (? 8db0bd09 cecdcb33 - installé 2017-05-09) [Rechercher]

    [en marche]    com.spotify.webhelper.plist (Spotify - installé 2017-06-02) [Rechercher]

 

Modules internets : ⓘ

    AdobeAAMDetect: 3.0.0.0 (installé 2016-06-11) [Rechercher]

    FlashPlayer-10.6: 25.0.0.171 (installé 2017-05-12) [Rechercher]

    QuickTime Plugin: 7.7.3 (installé 2017-05-28)

    AdobePDFViewerNPAPI: 17.009.20044 (installé 2017-04-15) [Rechercher]

    AdobePDFViewer: 17.009.20044 (installé 2017-04-15) [Rechercher]

    Flash Player: 25.0.0.171 (installé 2017-05-12) [Rechercher]

    PepperFlashPlayer: 25.0.0.171 (installé 2017-05-13) [Rechercher]

 

Panneaux de préférences tiers : ⓘ

    Flash Player (installé 2017-04-26) [Rechercher]

 

Time Machine : ⓘ

    Time Machine n’est pas configuré !

 

Utilisation du processeur par opération : ⓘ

         8%   Google Chrome Helper

         5%   WindowServer

         4%   AddressBookSourceSync

         3%   Google Chrome

         3%   kernel_task

 

Utilisation de la RAM par opération : ⓘ

    688 Mo    kernel_task

    337 Mo    Google Chrome Helper

    331 Mo    Google Chrome Helper

    284 Mo    Google Chrome Helper

    252 Mo    Google Chrome Helper

 

Utilisation du réseau par opération : ⓘ

    Entrée    Sortie    Nom de l’opération

    24 Ko     22 Ko     mDNSResponder

    5 Ko      25 Ko     assistantd

    8 Ko      6 Ko      apsd

    8 Ko      4 Ko      AddressBookSourceSync

    912 o     912 o     ntpd

 

Utilisation de l’énergie par opération : ⓘ

     10.98 Google Chrome Helper

      6.70 WindowServer

      4.92 Google Chrome

      3.34 coreaudiod

 

Informations de la mémoire virtuelle : ⓘ

    2.92 Go   RAM disponible

    365 Mo    RAM libre

    5.08 Go   RAM utilisé

    2.57 Go   Fichiers en cache

    0 o       Fichier d’échange utilisé

 

Installations de logiciel : ⓘ

    The Secret Society® - La Sociedad Secreta: 1.24.2405 (installé 2017-05-11)

    Microsoft AutoUpdate:  (installé 2017-05-12)

    Microsoft OneNote for Mac:  (installé 2017-05-12)

    Microsoft Word for Mac:  (installé 2017-05-12)

    Microsoft Excel for Mac:  (installé 2017-05-12)

    Microsoft PowerPoint for Mac:  (installé 2017-05-12)

    Microsoft Outlook for Mac:  (installé 2017-05-12)

    Adobe Flash Player:  (installé 2017-05-12)

    Adobe Pepper Flash Player:  (installé 2017-05-13)

    Microsoft Excel for Mac:  (installé 2017-05-19)

    Microsoft Word for Mac:  (installé 2017-05-19)

    Microsoft OneNote for Mac:  (installé 2017-05-19)

    Microsoft PowerPoint for Mac:  (installé 2017-05-19)

    Microsoft Outlook for Mac:  (installé 2017-05-19)

    WhatsApp: 0.2.4239 (installé 2017-06-02)

    Telegram: 2.99 (installé 2017-06-02)

    Slack: 2.6.2 (installé 2017-06-02)

    Gardenscapes: 1.0.4 (installé 2017-06-02)

    Telegram: 2.99.3 (installé 2017-06-09)

 

    La liste des installations peut ne pas être complète.

 

Informations du diagnostic : ⓘ

    2017-06-07 21:58:31    AdobeGCClient.app Écrasement [Ouvrir]

        La cause :        libcoreservices: _dirhelper_userdir: 523: bootstrap_look_up returned 32

My computer shows the following page:.... How to delete it?

You could try clicking on the EtreCheck [Remove/Report] button and see if that helps

 

You could run

MalwareBytes Anti-Malware (formally AdwareMedic)

<https://www.malwarebytes.org/>

and see if that helps.

EtreCheck version: 3.4 (420)

Report generated 2017-07-14 10:59:48

Download EtreCheck from https://etrecheck.com

Runtime: 1:53

Performance: Excellent

 

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Click the [Details] links for more information about that line.

Click the [Remove/Report] links to remove adware or update the whitelist of legitimate software.

Click the [Clean up] link to delete unused files.

 

Problem: Other problem

Description:

ventana emergente

 

Hardware Information: ⓘ

    MacBook Pro (Retina, 15-inch, Mid 2014)

    [Technical Specifications] - [User Guide] - [Warranty & Service]

    MacBook Pro - model: MacBookPro11,2

    1 2,2 GHz Intel Core i7 (i7-4770HQ) CPU: 4-core

    16 GB RAM Not upgradeable

        BANK 0/DIMM0

            8 GB DDR3 1600 MHz ok

        BANK 1/DIMM0

            8 GB DDR3 1600 MHz ok

    Bluetooth: Good - Handoff/Airdrop2 supported

    Wireless:  en0: 802.11 a/b/g/n/ac

    Battery: Health = Normal - Cycle count = 676

    Proxy: ProxyAutoConfig

    Proxy: ProxyAutoDiscovery

    iCloud Quota: 5.00 GB available

 

Video Information: ⓘ

    Intel Iris Pro - VRAM: 1536 MB

        Color LCD 2880 x 1800

 

Disk Information: ⓘ

    APPLE SSD SM0256F disk0: (251 GB) (Solid State - TRIM: Yes)

    [Show SMART report]

        EFI (disk0s1 - MS-DOS FAT32) <not mounted>  [EFI]: 210 MB

        Macintosh HD (disk0s2 - Journaled HFS+) /  [Startup]: 250.14 GB (34.63 GB free)

        Recovery HD (disk0s3 - Journaled HFS+) <not mounted>  [Recovery]: 650 MB

 

USB Information: 最後更新：2017-08-18 09:27:17

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