347      iPhone_iPad_Mac_apple

MacBook Pro freezes after and/or during startup

Hi,

I have a problem with my MacBook Pro (Retina, 13-inch, Mid 2014). One moment I was watching something on Netflix, when I paused and transported the laptop (carefully of course), the whole computer just froze and stopped working. I had to turn it off by using the power button. Then I tried to turn it on again but during the startup, it froze so I had to turn it off using the power button again. I tried everything (all the different button combinations during startup, FirstAid on disk, uninstall and instal macOSX Sierra 10.12.6) but nothing works. It improved a little bit because I'm now able to go through the startup, but then after 20 seconds, it freezes again (can't move mouse, keyboard stops working and screen freezes). If I start it in safe mode, there is no problem though.

Does anyone know what the problem is and how I can solve this? Thanks in advance!

最後更新：2017-08-21 05:34:43

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