509
MacBook Pro (Mid 2012) running slow
Hello, my MacBook Pro (Mid 2012) computer is running slow.
Any ideas on what I can do?
Here are the results from my etrecheck scan:
EtreCheck version: 3.4.4 (448)
Report generated 2017-09-01 09:12:01
Download EtreCheck from https://etrecheck.com
Runtime: 3:50
Performance: Good
Click the [Lookup] links for more information from Apple Support Communities.
Click the [Details] links for more information about that line.
Problem: Computer is too slow
MacBook Pro (13-inch, Mid 2012)
[Technical Specifications] - [User Guide] - [Warranty & Service]
MacBook Pro - model: MacBookPro9,2
1 2.9 GHz Intel Core i7 (i7-3520M) CPU: 2-core
8 GB RAM Upgradeable - [Instructions]
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
Handoff/Airdrop2: supported
Wireless: en1: 802.11 a/b/g/n
Battery: Health = Normal - Cycle count = 641
Intel HD Graphics 4000 - VRAM: 1536 MB
Color LCD 1280 x 800
APPLE HDD HTS547575A9E384 disk0: (750.16 GB) (Rotational)
(disk0s1) <not mounted> [EFI]: 210 MB
(disk0s2) <not mounted> [CoreStorage Container]: 749.30 GB
(disk0s3) <not mounted> [Recovery]: 650 MB
HL-DT-ST DVDRW GS31N ()
USB20Bus
hub_device
Apple Inc. FaceTime HD Camera (Built-in)
USB20Bus
hub_device
hub_device
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
USB30Bus
Logitech USB Receiver
Apple Inc. thunderbolt_bus
Macintosh HD (disk1 - Journaled HFS+) / [Startup]: 748.93 GB (181.23 GB free)
Encrypted AES-XTS (Unlocked)
Physical disk: disk0s2 749.30 GB Online
NO NAME (disk4s1 - MS-DOS FAT32) /Volumes/NO NAME : 31.90 GB (22.73 GB free)
Physical disk: Built In SDXC Reader 31.90 GB (22.73 GB free)
OS X El Capitan 10.11.6 (15G1212) - Time since boot: about 36 days
Mac App Store and identified developers
/Applications/zoom.us.app
[not loaded] zoom.us.ZoomAudioDevice (1.1 - SDK 10.8) [Lookup]
[not loaded] 7 Apple tasks
[loaded] 144 Apple tasks
[running] 75 Apple tasks
[killed] 13 Apple tasks
13 processes killed due to insufficient RAM
[failed] com.apple.csrutil.report.plist (Apple, Inc. - installed 2016-07-08)
[not loaded] 45 Apple tasks
[loaded] 145 Apple tasks
[running] 91 Apple tasks
[killed] 8 Apple tasks
8 processes killed due to insufficient RAM
[loaded] com.adobe.fpsaud.plist (? 2afb3af7 e92009a9 - installed 2017-07-24) [Lookup]
[loaded] com.malwarebytes.MBAMHelperTool.plist (Malwarebytes Corporation - installed 2016-01-28) [Lookup]
[running] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2017-04-28) [Lookup]
[loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e cf9ce3fb - installed 2014-02-26) [Lookup]
[loaded] com.adobe.ARM.[...].plist (? 560d19c8 ac8ed034 - installed 2017-08-24) [Lookup]
[loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2017-07-10) [Lookup]
iTunesHelper Application (Apple, Inc. - installed 2017-01-08)
(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Android File Transfer Agent Application
(~/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app)
Flip4Mac WMV Plugin: 3.2.0.16 (installed 2013-09-12) [Lookup]
FlashPlayer-10.6: 26.0.0.151 (installed 2017-08-11) [Lookup]
QuickTime Plugin: 7.7.3 (installed 2017-01-08)
AdobePDFViewerNPAPI: 11.0.22 (installed 2017-08-24) [Lookup]
AdobePDFViewer: 11.0.22 (installed 2017-08-24) [Lookup]
Flash Player: 26.0.0.151 (installed 2017-08-11) [Lookup]
Default Browser: 601 (installed 2017-01-08)
SharePointBrowserPlugin: 14.7.2 (installed 2017-03-16) [Lookup]
PepperFlashPlayer: 26.0.0.151 (installed 2017-08-11) [Lookup]
Silverlight: 5.1.50901.0 (installed 2017-05-05) [Lookup]
ZoomUsPlugIn: 4.0.25513.0228 (installed 2017-03-05) [Lookup]
Flash Player (installed 2017-07-24) [Lookup]
Flip4Mac WMV (installed 2013-03-29) [Lookup]
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 748.93 GB Disk used: 567.70 GB
Destinations:
Seagate Backup Plus Drive [Local]
Total size: 999.86 GB
Total number of backups: 7
Oldest backup: 6/22/13, 12:29 PM
Last backup: 1/8/17, 5:50 PM
Size of backup disk: Too small
Backup size 999.86 GB < (Disk used 567.70 GB X 3)
2% kernel_task
2% mdworker
2% mdworker
1% com.apple.WebKit.Networking
1% launchd
976 MB kernel_task
744 MB softwareupdated
392 MB Safari
210 MB com.apple.WebKit.WebContent
205 MB com.apple.WebKit.WebContent
Top Processes by Energy Use: ⓘ
0.90 launchd
0.54 com.apple.WebKit.Networking
0.40 usernoted
0.34 nsurlstoraged
0.20 com.apple.WebKit.WebContent
3.42 GB Available RAM
804 MB Free RAM
4.58 GB Used RAM
2.63 GB Cached files
988 MB Swap Used
Adobe Flash Player: (installed 2017-08-11)
Adobe Reader XI (11.0.21): (installed 2017-08-11)
Adobe Pepper Flash Player: (installed 2017-08-11)
Adobe Reader XI (11.0.22): (installed 2017-08-24)
Install information may not be complete.
2017-09-01 09:06:13 com.apple.WebKit.WebContent Crash [Open]
Cause: objc_msgSend() selector name: pVST
Bundle controller class:
BrowserBundleController
Looks OK, other than you are running low on RAM. Reboot your Mac to clear memory and run another report.
In addition to restarting your Mac (as suggested by macjack here), you can upgrade your computer’s RAM to 16 gigabytes. This will radically change the experience of using the Mac (it did for me).
You can find memory modules on Amazon for less than $100. Just pay attention to type and speed that your Mac supports.
Thank you for the help!
I restarted and ran another report (see below).
Thoughts?
EtreCheck version: 3.4.4 (448)
Report generated 2017-09-01 09:53:31
Download EtreCheck from https://etrecheck.com
Runtime: 3:26
Performance: Good
Click the [Lookup] links for more information from Apple Support Communities.
Click the [Details] links for more information about that line.
Problem: Computer is too slow
MacBook Pro (13-inch, Mid 2012)
[Technical Specifications] - [User Guide] - [Warranty & Service]
MacBook Pro - model: MacBookPro9,2
1 2.9 GHz Intel Core i7 (i7-3520M) CPU: 2-core
8 GB RAM Upgradeable - [Instructions]
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
Handoff/Airdrop2: supported
Wireless: en1: 802.11 a/b/g/n
Battery: Health = Normal - Cycle count = 642
Intel HD Graphics 4000 - VRAM: 1536 MB
Color LCD 1280 x 800
APPLE HDD HTS547575A9E384 disk0: (750.16 GB) (Rotational)
(disk0s1) <not mounted> [EFI]: 210 MB
(disk0s2) <not mounted> [CoreStorage Container]: 749.30 GB
(disk0s3) <not mounted> [Recovery]: 650 MB
HL-DT-ST DVDRW GS31N ()
USB20Bus
hub_device
Apple Inc. FaceTime HD Camera (Built-in)
USB20Bus
hub_device
hub_device
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
USB30Bus
Logitech USB Receiver
Apple Inc. thunderbolt_bus
NO NAME (disk1s1 - MS-DOS FAT32) /Volumes/NO NAME : 31.90 GB (22.73 GB free)
Physical disk: Built In SDXC Reader 31.90 GB (22.73 GB free)
Macintosh HD (disk2 - Journaled HFS+) / [Startup]: 748.93 GB (184.97 GB free)
Encrypted AES-XTS (Unlocked)
Physical disk: disk0s2 749.30 GB Online
OS X El Capitan 10.11.6 (15G1212) - Time since boot: less than an hour
Mac App Store and identified developers
/Applications/zoom.us.app
[not loaded] zoom.us.ZoomAudioDevice (1.1 - SDK 10.8) [Lookup]
[not loaded] 7 Apple tasks
[loaded] 160 Apple tasks
[running] 72 Apple tasks
[not loaded] 45 Apple tasks
[loaded] 156 Apple tasks
[running] 89 Apple tasks
[loaded] com.adobe.fpsaud.plist (? 2afb3af7 e92009a9 - installed 2017-07-24) [Lookup]
[loaded] com.malwarebytes.MBAMHelperTool.plist (Malwarebytes Corporation - installed 2016-01-28) [Lookup]
[loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2017-04-28) [Lookup]
[loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e cf9ce3fb - installed 2014-02-26) [Lookup]
[loaded] com.adobe.ARM.[...].plist (? 560d19c8 ac8ed034 - installed 2017-08-24) [Lookup]
[loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2017-07-10) [Lookup]
iTunesHelper Application (Apple, Inc. - installed 2017-01-08)
(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Android File Transfer Agent Application
(~/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app)
Flip4Mac WMV Plugin: 3.2.0.16 (installed 2013-09-12) [Lookup]
FlashPlayer-10.6: 26.0.0.151 (installed 2017-08-11) [Lookup]
QuickTime Plugin: 7.7.3 (installed 2017-01-08)
AdobePDFViewerNPAPI: 11.0.22 (installed 2017-08-24) [Lookup]
AdobePDFViewer: 11.0.22 (installed 2017-08-24) [Lookup]
Flash Player: 26.0.0.151 (installed 2017-08-11) [Lookup]
Default Browser: 601 (installed 2017-01-08)
SharePointBrowserPlugin: 14.7.2 (installed 2017-03-16) [Lookup]
PepperFlashPlayer: 26.0.0.151 (installed 2017-08-11) [Lookup]
Silverlight: 5.1.50901.0 (installed 2017-05-05) [Lookup]
ZoomUsPlugIn: 4.0.25513.0228 (installed 2017-03-05) [Lookup]
Flash Player (installed 2017-07-24) [Lookup]
Flip4Mac WMV (installed 2013-03-29) [Lookup]
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 748.93 GB Disk used: 563.96 GB
Destinations:
Seagate Backup Plus Drive [Local]
Total size: 999.86 GB
Total number of backups: 7
Oldest backup: 6/22/13, 12:29 PM
Last backup: 1/8/17, 5:50 PM
Size of backup disk: Too small
Backup size 999.86 GB < (Disk used 563.96 GB X 3)
6% kernel_task
5% WindowServer
4% mds_stores
1% cloudphotosd
1% mds
660 MB kernel_task
158 MB mds_stores
152 MB softwareupdated
73 MB Finder
67 MB WindowServer
Top Processes by Energy Use: ⓘ
7.16 WindowServer
1.80 cloudphotosd
0.28 launchd
0.12 UserEventAgent
5.78 GB Available RAM
4.04 GB Free RAM
2.22 GB Used RAM
1.73 GB Cached files
0 B Swap Used
Adobe Flash Player: (installed 2017-08-11)
Adobe Reader XI (11.0.21): (installed 2017-08-11)
Adobe Pepper Flash Player: (installed 2017-08-11)
Adobe Reader XI (11.0.22): (installed 2017-08-24)
Install information may not be complete.
2017-09-01 09:06:13 com.apple.WebKit.WebContent Crash [Open]
Cause: objc_msgSend() selector name: pVST
Bundle controller class:
BrowserBundleController
That sounds like a good idea.
I'm not very computer savvy . . . would you recommend I take it in to Apple to have more memory added or take it to my local computer repair guy?
You can do that yourself, but for what you're running 8GB should be sufficient. Installing an SSD would improve performance more than adding RAM, if you want to go to the expense both for the drive and installation, as that is not as easy to do yourself.
But do you see any improvement in speed now?
最後更新：2017-09-02 02:00:48
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