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Apple Watch crown isn’t working

My watch keeps thinking the crown is being pressed. I turned off Siri because she kept listen for questions. Now the watch keeps going back and forth from the app screen. 

Maybe the crown is stuck down and won't move.

If the Digital Crown gets stuck or won’t move

Check for debris and wipe down your Apple Watch. If you find substances like dust or lotion around the Digital Crown, follow these steps to clean it, and repeat as needed:

  1. Turn off your Apple Watch and remove it from the charger.
  2. If you have a leather band, remove it from your Apple Watch.
  3. Hold the Digital Crown under lightly running, warm, fresh water from a faucet for 10 to 15 seconds. Soaps and other cleaning products shouldn't be used.
  4. Continuously turn and press the Digital Crown as water runs over the small gap between the crown and the housing. 
  5. Dry your Apple Watch with a non-abrasive, lint-free cleaning cloth.

Use the Digital Crown on your Apple Watch - Apple Support

Hi

 

The symptoms that you have described are consistent with an issue with the Digital Crown's normal operation.

 

Operation of the Digital Crown can be affected by substances like dust or lotion. If it has stopped operating as expected, then it may help to clean it by following the steps here:

 

 

If the issue persists, then your Apple Watch may require service. Contact Apple Support (mail-in service may be available, if required), make a Genius Bar reservation or visit an Apple Authorised Service Provider to arrange for your Apple Watch to be checked and, if required, serviced:    

 

最後更新：2017-10-07 00:52:27

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