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Missing photos from iCloud backup

I backed up my phone before getting a new one, and when i used the latest backup to set up my phone there was a chunk of photos missing. It recovered all of my old photos and my most recent ones I took before getting the new phone, but there's a gap of about 2 months of photos that are missing that still have not been transferred onto my new phone. I generally would not have noticed this or been concerned, but these photos that are missing are within the 2 month period I took an amazing summer vacation, and now I am missing all of my vacation photos. Is there any way I could still recover these photos, as I did back them up before setting up my new phone? Also, it has been about a month since I have had this new phone.



Are you sure they were backed up?

 

Photos are only included in Backups in some circumstance.

 

You can turn the iCloud backup of Photos on and off at Settings ➔ Apple ID(Top) ➔ iCloud ➔ Storage ➔ iCloud ➔ Manage Storage ➔ Backups ➔ This Device ➔ Choose Data To Backup ➔ Photos.

 

However, that option is only available if your iCloud Photo Library option at Settings ➔ Photos & Camera ➔ iCloud Photo Library is off. If it's turned on your photos aren't included in backups.

 

If you backup through iTunes and iCloud Photo Library is turned on, photos don't get included in backups, but if it's off photos are automatically included in backups, i.e. there isn't an option to turn their backup off.

 

I guess the theory goes that your photos are already in the cloud anyway if you use iCloud Photo Library and that there may be some sort of conflict if you restore photos from a backup while they are synced to iCloud Photo Library. But whilst this makes sense, personally, I still like to backup my photos which I do by using Time Machine to Backup the library on my Mac.



最後更新:2017-09-12 11:29:12

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