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Heart Rate Data not showing in activity app

I have had to reset both my iPhone and Watch Series 2 recently and for the first few workouts heart rate data showed perfectly in Health and Activity App's. For the past three days ( and workouts) I have now noticed that the heart rate data is not being shown in the activity app under the workouts tab. Instead it merely shows 'Data Unavailable'. The heart rate data is shown in the Health app for the workout that I have completed. I have attached a couple of screen shots to show what is now being displayed on the iPhone in the Activity App. Please can someone enlighten me to get this data back into the Activity app??? I have checked all the settings on the Watch, Health and Privacy apps to no avail and I am not wearing it any differently?!

I am running an Apple Watch Series 2 Nike edition (only using the Apple workouts at the mo) on OS4 and an iPhone 7 on iOS11.

Thanks for any help!

Hi

As the message indicates, your Apple Watch did not record sufficient heart rate readings to create a chart.

For swimming workouts, keep in mind that Apple advises that water may prevent or reduce the accuracy of heart rate sensor performance during swimming workouts.

For other workouts and more generally, Apple also advises that, even under ideal conditions, Apple Watch may not be able to record a reliable heart rate reading every time for everybody.

For the best performance from the heart rate sensor during workouts, ensure that you wear your watch snugly (but not too tightly) on the top of your wrist. Apple suggests that you consider tightening the band before starting a workout and loosening it again afterwards:

• Your heart rate. What it means, and where on Apple Watch you’ll find it. - Apple Support

Other issues that can impact sensor performance include skin perfusion and wrist tattoos.

If you are concerned about a possible hardware defect or software issue, then I suggest that you contact Apple Support (mail-in service may be available, if required), make a Genius Bar reservation or visit an Apple Authorised Service Provider for assistance: 

• Apple Watch Service Answer Center - Apple Support

最後更新：2017-10-04 21:48:37

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