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cannot be connected to itunes: unknown error: 0xE8000015

Greetings 安芹from青浦區,

Thanks for using the Apple Support Communities.

I see that iTunes is having an issue recognizing your iPad and you're receiving an unknown error. It's important to make sure that you can connect your iPad to iTunes, so I'm happy to help provide some assistance. 

I suggest trying the steps in support article: If iTunes doesn‘t recognize your iPhone, iPad, or iPod.

Please let me know if you have any questions.

Best Regards.  

最後更新：2017-08-18 01:13:17

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