495      iPhone_iPad_Mac_apple

sierra crash when after sleep mode

My MacBook Pro (13-inch, Mid 2012) after update to sierra crash when after sleep mode.

i try to reset SMC sama NVRAM but still crash.

any suggest to solve it?

thanks

When you say 'crash', what do you mean?

Probably something that is running in the background. open the black apple at the top left. Choose system preferences, then users and groups, and then login items. Removed everything in that window.

You can add apps and programs back to the login items window one by one to see what is causing the crash.

You can also start the computer up in safe boot (hold down the shift key when starting up) which will make the computer start with no third-party apps. If that solves the issues, you just need to disable the third party apps and add them back one by one until the issue re-occurs.

crash what I mean is when I close my lid and sleep mode for 4-6 hours, I open again my MacBook not wakes up but it show white screen.

I removed everything app in startup but still white screen.

Okay. Next thing to try is resetting the NVRAM. Turn the computer off.

Push the power button. When you hear the startup sound, hold down the COMMAND, OPTION, P and R keys. Keep holding those 4 keys until you hear the startup sound for a second time.

This will reset the memory so that the computer will restart properly. Let us know if there are any further issues.

I had same issue, MacOS Sierra was hanging up after sleep, (i could see everything on my screen, but I wasn't able to click or switch to any other screen, cursor was still working)

It solved with following solution

Push the power button. When you hear the startup sound, hold down the COMMAND, OPTION, P and R keys. Keep holding those 4 keys until you hear the startup sound for a second time.

thanks

Tony

still crash after reset NVRAM when i open my lid, i dont know to solve it

this report crash :

Anonymous UUID:       482450F9-2CAD-C211-5A64-9C2DECF8E283

Mon Sep 26 08:21:03 2016

*** Panic Report ***

panic(cpu 3 caller 0xffffff802f809f4a): Kernel trap at 0xffffff802f7b3d72, type 14=page fault, registers:

CR0: 0x0000000080010033, CR2: 0xffffff804c42aa04, CR3: 0x000000002229f013, CR4: 0x00000000001626e0

RAX: 0x03fffffe02bfa161, RBX: 0x0000000000000480, RCX: 0xffffff804c42aa00, RDX: 0xffffff802fe853c0

RSP: 0xffffff9218292ed0, RBP: 0xffffff9218292f00, RSI: 0xffffff804c42aa00, RDI: 0xffffff802fe85840

R8:  0xffffff804e42b4c0, R9:  0x00000000fff0ffff, R10: 0x00000000000000ee, R11: 0xffffff804e429440

R12: 0xffffff7f80000000, R13: 0xffffff804e42b4c0, R14: 0xffffff804e459880, R15: 0x0000000000000012

RFL: 0x0000000000010283, RIP: 0xffffff802f7b3d72, CS:  0x0000000000000008, SS:  0x0000000000000010

Fault CR2: 0xffffff804c42aa04, Error code: 0x0000000000000002, Fault CPU: 0x3, PL: 2

Backtrace (CPU 3), Frame : Return Address

0xffffff9218292b60 : 0xffffff802f6f748c

0xffffff9218292be0 : 0xffffff802f809f4a

0xffffff9218292dc0 : 0xffffff802f6a9743

0xffffff9218292de0 : 0xffffff802f7b3d72

0xffffff9218292f00 : 0xffffff802f7a3407

0xffffff9218293280 : 0xffffff802fbb6577

0xffffff92182932b0 : 0xffffff802f91667c

0xffffff9218293370 : 0xffffff802f916a1a

0xffffff9218293390 : 0xffffff7fb19fc85d

0xffffff9218293a50 : 0xffffff802f9541ce

0xffffff9218293ad0 : 0xffffff802fb57ce5

0xffffff9218293f50 : 0xffffff802fc2a366

0xffffff9218293fb0 : 0xffffff802f6a9f46

      Kernel Extensions in backtrace:

         com.apple.filesystems.hfs.kext(366.1.1)[2F506B53-03D9-3991-966F-C65ECFF463BE]@0 xffffff7fb19d9000->0xffffff7fb1a41fff

            dependency: com.apple.filesystems.hfs.encodings.kext(1)[55720CF4-F816-39E6-8594-5E23BE4DE22 C]@0xffffff7fb19d2000

BSD process name corresponding to current thread: xpcproxy

Mac OS version:

16A323

Kernel version:

Darwin Kernel Version 16.0.0: Mon Aug 29 17:56:20 PDT 2016; root:xnu-3789.1.32~3/RELEASE_X86_64

Kernel UUID: 622D2470-C34D-31F9-A62B-6AA9A3C6A3CD

Kernel slide:     0x000000002f400000

Kernel text base: 0xffffff802f600000

__HIB  text base: 0xffffff802f500000

System model name: MacBookPro9,2 (Mac-6F01561E16C75D06)

System uptime in nanoseconds: 2776382124

last loaded kext at 2584957995: com.apple.iokit.IOBluetoothUSBDFU 5.0.0f18 (addr 0xffffff7fb0c77000, size 16384)

loaded kexts:

com.apple.iokit.IOBluetoothUSBDFU 5.0.0f18

com.apple.driver.AppleUSBTCKeyEventDriver 251

com.apple.driver.AppleUSBTCButtons 251

com.apple.driver.AppleUSBTCKeyboard 251

com.apple.driver.AppleIRController 338

com.apple.driver.CoreStorageFsck 540

com.apple.driver.AppleFileSystemDriver 3.0.1

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0

com.apple.BootCache 39

com.apple.filesystems.hfs.kext 366.1.1

com.apple.iokit.SCSITaskUserClient 394

com.apple.iokit.IOAHCIBlockStorage 295.1.1

com.apple.driver.AppleFWOHCI 5.5.5

com.apple.driver.AirPort.Brcm4331 800.20.24

com.apple.driver.AppleAHCIPort 326

com.apple.iokit.AppleBCM5701Ethernet 10.2.6

com.apple.driver.AirPort.Brcm4360 1100.37.1a16

com.apple.driver.AppleSDXC 1.7.6

com.apple.driver.AppleSmartBatteryManager 161.0.0

com.apple.driver.AppleRTC 2.0

com.apple.driver.AppleACPIButtons 5.0

com.apple.driver.AppleHPET 1.8

com.apple.driver.AppleSMBIOS 2.1

com.apple.driver.AppleACPIEC 5.0

com.apple.driver.AppleAPIC 1.7

com.apple.driver.AppleIntelCPUPowerManagementClient 219.0.0

com.apple.nke.applicationfirewall 171

com.apple.security.quarantine 3

com.apple.security.TMSafetyNet 8

com.apple.driver.AppleIntelCPUPowerManagement 219.0.0

com.apple.driver.AppleUSBMultitouch 258

com.apple.driver.usb.IOUSBHostHIDDevice 1.1

com.apple.driver.usb.cdc 5.0.0

com.apple.driver.usb.networking 5.0.0

com.apple.driver.usb.AppleUSBHostCompositeDevice 1.1

com.apple.driver.usb.AppleUSBHub 1.1

com.apple.driver.CoreStorage 540

com.apple.filesystems.hfs.encodings.kext 1

com.apple.iokit.IOSCSIMultimediaCommandsDevice 394

com.apple.iokit.IOBDStorageFamily 1.8

com.apple.iokit.IODVDStorageFamily 1.8

com.apple.iokit.IOCDStorageFamily 1.8

com.apple.driver.AppleThunderboltDPInAdapter 4.5.3

com.apple.driver.AppleThunderboltDPAdapterFamily 4.5.3

com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.3

com.apple.driver.AppleXsanScheme 3

com.apple.iokit.IOAHCISerialATAPI 266

com.apple.iokit.IOSCSIArchitectureModelFamily 394

com.apple.driver.AppleThunderboltNHI 4.1.3

com.apple.iokit.IOThunderboltFamily 6.2.1

com.apple.iokit.IOFireWireFamily 4.6.4

com.apple.iokit.IOAHCIFamily 288

com.apple.iokit.IOEthernetAVBController 1.0.3b4

com.apple.iokit.IO80211Family 1200.12.2

com.apple.driver.mDNSOffloadUserClient 1.0.1b8

com.apple.iokit.IONetworkingFamily 3.2

com.apple.driver.corecapture 1.0.4

com.apple.driver.AppleUSBMergeNub 900.4.1

com.apple.driver.usb.AppleUSBXHCIPCI 1.1

com.apple.driver.usb.AppleUSBXHCI 1.1

com.apple.driver.usb.AppleUSBEHCIPCI 1.1

com.apple.driver.usb.AppleUSBEHCI 1.1

com.apple.driver.usb.AppleUSBHostPacketFilter 1.0

com.apple.iokit.IOUSBFamily 900.4.1

com.apple.iokit.IOUSBHostFamily 1.1

com.apple.driver.AppleUSBHostMergeProperties 1.1

com.apple.driver.AppleEFINVRAM 2.1

com.apple.driver.AppleBusPowerController 1.0

com.apple.driver.AppleEFIRuntime 2.0

com.apple.iokit.IOHIDFamily 2.0.0

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 300.0

com.apple.kext.AppleMatch 1.0.0d1

com.apple.driver.AppleKeyStore 2

com.apple.driver.AppleMobileFileIntegrity 1.0.5

com.apple.driver.AppleCredentialManager 1.0

com.apple.driver.DiskImages 444

com.apple.iokit.IOStorageFamily 2.1

com.apple.iokit.IOReportFamily 31

com.apple.driver.AppleFDEKeyStore 28.30

com.apple.driver.AppleACPIPlatform 5.0

com.apple.iokit.IOPCIFamily 2.9

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.Libm 1

com.apple.kec.pthread 1

com.apple.kec.corecrypto 1.0

Model: MacBookPro9,2, BootROM MBP91.00D3.B0D, 2 processors, Intel Core i7, 2.9 GHz, 16 GB, SMC 2.2f44

Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In

Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x029E, 0x434D535831364758334D3242313630304339

Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x029E, 0x434D535831364758334D3242313630304339

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF5), Broadcom BCM43xx 1.0 (7.21.171.10.1a16)

Bluetooth: Version 5.0.0f18, 3 services, 27 devices, 1 incoming serial ports

Network Service: Wi-Fi, AirPort, en1

Serial ATA Device: Samsung SSD 850 PRO 256GB, 256.06 GB

Serial ATA Device: HL-DT-ST DVDRW  GS31N

USB Device: USB 2.0 Bus

USB Device: Hub

USB Device: Hub

USB Device: Apple Internal Keyboard / Trackpad

USB Device: IR Receiver

USB Device: BRCM20702 Hub

USB Device: Bluetooth USB Host Controller

USB Device: USB 2.0 Bus

USB Device: Hub

USB Device: FaceTime HD Camera (Built-in)

USB Device: USB 3.0 Bus

Thunderbolt Bus: MacBook Pro, Apple Inc., 25.1

Unfortunately, I don't have a solution, but likely am having at least a similar problem with my Mac Mini (late 2014 & 8 GB RAM running 10.12). It goes to sleep an all is good. little white light is on.  Bluetooth speaker is connected.  As soon as I hit a key to wake, white light goes off, bluetooth speaker disconnects, nada.  I have to press the power button and it boots from the sleep image. I tried setting it to not put the hard drive to sleep. Reset the SMC, NVRAM, etc.  Nothing.

This started happening immediately after upgrading to Sierra.  Any thoughts would be greatly appreciated.  The logs look clean. First entry after power button is something about power failure and reboot from image.  Nothing really before that.

I have the 'crash/turns off' upon wake issue - I've had it since Yosemite, but it persists with Sierra on my 2011 MacMini.

As people have pointed out, start-up apps may be an issue.

I had this on a previous Mac and it was then related to USB devices - specifically, when my wireless Logitech mouse dongle was plugged into my Apple keyboard - when I moved it to the back of the Mac, it was fine.

I only installed Sierra a couple of days ago and was disappointed this is still in there. I'll try disconnecting all USB devices and slowly adding back to see if it's the old issue returned.

Go into the energy saver module in settings and check the box that prevents going to sleep. It does not fix the problem but prevents continued hard crashes. I have an iMac so sleep is not something I miss. Might be different if I had a MBP.

Turn Bluetooth OFF before it goes to sleep. Trust me, this has fixed the issue two others users were having.

Almost identical to my crash report. I stopped the crashing by going into energy saver module and checking the box to prevent sleep. It does not solve underlying issue and may be inconvenient with a laptop, but it stopped the crashing, which is never good for a device. If apple cops to a software issue with Sierra and fixes this bug then can go back to sleep...

So, have you tried turning Bluetooth OFF before sleeping?

I Work at an iMac with Bluetooth trackpad and keyboard. It may work but irritating workflow. Easier for me to just prevent sleep. If I had a MBPit would be different.

I understand, but if turning off Bluetooth fixes the issue for you as it has for three others now, then you should submit feedback to Apple at https://www.apple.com/feedback/macosx.html to let them know and hopefully get it fixed eventually.

I had the same problem on my late 2009 iMac. I tried everything. EVERYTHING.

• Reset SMC
• Run Etrecheck and clean up all the old "junk"
• Reinstall Sierra three times
• Boot in safe mode
• Delete Finder plist files

It came to the point that Finder was crashing every time my Mac woke up after sleep. The only thing that solved the problem was to do a full system restore from Time Machine back to El Capitan.

最後更新：2017-09-07 02:31:04

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