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Volume of Bose wireless headphones decreases du...

I have Bose wireless headphones And Apple Watch 2. I use both to run. Headphones have just started to decrease in volume every time I achieve a milestone during my run. So with each notification I have to manually increase the volume of my music again. It’s as if I’ve changed a setting (I haven’t). Help please. Headphones have only just started to do this today!

Hi

Whilst I can't say why that is happening, the following steps may help to prevent the issue from recurring (check after each):

• If you have not yet done so, update your iPhone and Apple Watch to the latest software, starting with your iPhone:
  • Update the iOS software on your iPhone, iPad, or iPod touch - Apple Support
  • Update the software on your Apple Watch - Apple Support

• Unpair and re-pair your headphones:
  • Use Bluetooth accessories with Apple Watch - Apple Support

• If possible, test whether the issue also occurs when using different Bluetooth headphones.

• Restart both your iPhone and your Apple Watch, turning both off together, then restarting your iPhone first:
  • Restart your iPhone, iPad, or iPod touch - Apple Support
  • Restart your Apple Watch - Apple Support

• Unpair and re-pair your Apple Watch:
  • The Watch app on your iPhone takes a backup of your watch automatically when unpairing via the app.
  • Initially choose to Restore from Backup during set up (most data and settings will be restored, with some exceptions, such as Apple Pay cards, passcode).
  • If the issue persists, consider instead unpairing and setting it up as a new watch.
  • Unpair your Apple Watch and iPhone - Apple Support
  • Set up your Apple Watch - Apple Support

If the issue then persists, I suggest that you contact Bose and/or Apple Support (or make a Genius Bar reservation) for assistance: 

• Contact - Official Apple Support
• Apple Support (@AppleSupport) | Twitter
• Genius Bar Reservation and Apple Support Options - Apple

最後更新：2017-10-01 20:09:21

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