291      iPhone_iPad_Mac_apple

slow macbook please help

Hi my mac has been running slow for sometime now and looking for help to speed it back up again. Below is a report from EtreCheck if anybody could help it would be appreciated. Thanks

EtreCheck version: 3.4.5 (455)

Report generated 2017-09-25 21:45:09

Download EtreCheck from https://etrecheck.com

Runtime: 6:59

Performance: Below Average

Click the [Lookup] links for more information from Apple Support Communities.

Click the [Details] links for more information about that line.

Problem: Computer is too slow

Hardware Information: ⓘ

    MacBook Pro (13-inch, Mid 2012)

    [Technical Specifications] - [User Guide] - [Warranty & Service]

    MacBook Pro - model: MacBookPro9,2

    1 2.5 GHz Intel Core i5 (i5-3210M) CPU: 2-core

    16 GB RAM Upgradeable - [Instructions]

        BANK 0/DIMM0

            8 GB DDR3 1600 MHz ok

        BANK 1/DIMM0

            8 GB DDR3 1600 MHz ok

    Handoff/Airdrop2: supported

    Wireless:  en1: 802.11 a/b/g/n

    Battery: Health = Check Battery - Cycle count = 865

    iCloud Quota: 105 KB available (Low!)

    iCloud Status: 287 pending files

Video Information: ⓘ

    Intel HD Graphics 4000 - VRAM: 1536 MB

        Color LCD 1280 x 800

Disk Information: ⓘ

    APPLE HDD HTS547550A9E384 disk0: (500.11 GB) (Rotational)

    [Show SMART report]

        EFI (disk0s1 - MS-DOS FAT32) <not mounted>  [EFI]: 210 MB

        (disk0s2) <not mounted>  [CoreStorage Container]: 499.25 GB

        (disk0s3) <not mounted>  [Recovery]: 650 MB

    HL-DT-ST DVDRW  GS31N  ()

USB Information: ⓘ

     USB20Bus

         hub_device

            Apple Inc. FaceTime HD Camera (Built-in)

     USB20Bus

         hub_device

             hub_device

                Apple Inc. Apple Internal Keyboard / Trackpad

                Apple Computer, Inc. IR Receiver

                Apple Inc. BRCM20702 Hub

                    Apple Inc. Bluetooth USB Host Controller

     USB30Bus

        Apple Inc. Apple Mobile Device (Recovery Mode)

Thunderbolt Information: ⓘ

    Apple Inc. thunderbolt_bus

Virtual disks: ⓘ

    Macintosh HD (disk1 - Journaled HFS+) /  [Startup]: 498.88 GB (160.21 GB free)

        Encrypted AES-XTS (Unlocked)

        Physical disk: disk0s2 499.25 GB Online

System Software: ⓘ

    macOS High Sierra  10.13 (17A365) - Time since boot: less than an hour

Gatekeeper: ⓘ

    Mac App Store and identified developers

Kernel Extensions: ⓘ

        /Applications/Kies.app

    [not loaded]    com.devguru.driver.SamsungACMControl (1.4.32 - SDK 10.6) [Lookup]

    [not loaded]    com.devguru.driver.SamsungACMData (1.4.32 - SDK 10.6) [Lookup]

    [not loaded]    com.devguru.driver.SamsungComposite (1.4.32 - SDK 10.6) [Lookup]

    [not loaded]    com.devguru.driver.SamsungMTP (1.4.32 - SDK 10.5) [Lookup]

    [not loaded]    com.devguru.driver.SamsungSerial (1.4.32 - SDK 10.6) [Lookup]

        /Library/Extensions

    [loaded]    com.bitdefender.FileProtect (1.1 - SDK 10.11) [Lookup]

    [loaded]    com.bitdefender.SelfProtect (1.2.8 - SDK 10.8) [Lookup]

    [loaded]    com.bitdefender.TMProtection (5.0.0 - SDK 10.11) [Lookup]

    [loaded]    com.malwarebytes.mbam.rtprotection (3.0 - SDK 10.12) [Lookup]

        /System/Library/Extensions

    [not loaded]    com.ZTE.driver.ZTELTEUSBCDCACMData (ZTELTEDriver_MacV5.0.1) [Lookup]

    [not loaded]    com.ZTE.driver.ZTELTEUSBMassStorageFilter (ZTELTEDriver_MacV5.0.1) [Lookup]

    [not loaded]    com.ZTE.driver.ZTEUSBCDCACMData (ZTEDriver_MacV1.3.12) [Lookup]

    [not loaded]    com.ZTE.driver.ZTEUSBMassStorageFilter (ZTEDriver_MacV1.3.12) [Lookup]

    [not loaded]    com.paceap.kext.pacesupport.master (5.9.1 - SDK 10.6) [Lookup]

    [not loaded]    com.sierrawireless.driver.SierraDIPSupport (1.0.0.7) [Lookup]

    [not loaded]    com.sierrawireless.driver.SierraFSRSupport (3.0.0.2) [Lookup]

    [not loaded]    com.sierrawireless.driver.SierraHSRSupport (3.0.0.16) [Lookup]

    [not loaded]    com.sierrawireless.driver.SierraIPDirect (1.1.5) [Lookup]

    [not loaded]    com.zte.LTEdriver.cdc_ecm_qmi (1.0.2) [Lookup]

    [not loaded]    com.zte.LTEdriver.cdc_usb_bus (1.0.2) [Lookup]

        /System/Library/Extensions/PACESupportFamily.kext/Contents/PlugIns

    [not loaded]    com.paceap.kext.pacesupport.leopard (5.9.1 - SDK 10.4) [Lookup]

    [not loaded]    com.paceap.kext.pacesupport.panther (5.9.1 - SDK 10.-1) [Lookup]

    [loaded]    com.paceap.kext.pacesupport.snowleopard (5.9.1 - SDK 10.6) [Lookup]

    [not loaded]    com.paceap.kext.pacesupport.tiger (5.9.1 - SDK 10.4) [Lookup]

System Launch Agents: ⓘ

    [not loaded]    8 Apple tasks

    [loaded]    182 Apple tasks

    [running]    98 Apple tasks

System Launch Daemons: ⓘ

    [not loaded]    37 Apple tasks

    [loaded]    183 Apple tasks

    [running]    110 Apple tasks

Launch Agents: ⓘ

    [running]    com.bitdefender.antivirusformac.plist (Bitdefender SRL - installed 2017-09-25) [Lookup]

    [running]    com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2017-09-25) [Lookup]

    [running]    com.sierrawireless.SwitchTool.plist (? f4fe8c02 e7773f - installed 2011-05-05) [Lookup]

Launch Daemons: ⓘ

    [loaded]    PACESupport.plist (Shell Script ab6b5614 - installed 2013-02-01) [Lookup]

    [loaded]    com.adobe.fpsaud.plist (? 2afb3af7 4898e928 - installed 2017-08-29) [Lookup]

    [not loaded]    com.apple.installer.cleanupinstaller.plist (? 1963bf56 0 - installed 2017-09-25)

    [loaded]    com.avid.bsd.shoetoolv120.plist (Avid Technology Inc - installed 2017-04-23) [Lookup]

    [loaded]    com.bitdefender.AuthHelperTool.plist (Bitdefender SRL - installed 2017-09-25) [Lookup]

    [running]    com.bitdefender.agent.plist (Bitdefender SRL - installed 2017-09-19) [Lookup]

    [loaded]    com.bitdefender.upgrade.plist (Bitdefender SRL - installed 2017-09-23) [Lookup]

    [running]    com.fitbit.galileod.plist (? ? ? - installed 2015-11-09) [Lookup]

    [running]    com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2017-09-25) [Lookup]

    [running]    com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2017-09-25) [Lookup]

    [running]    com.paceap.eden.licensed.plist (PACE Anti-Piracy, Inc. - installed 2017-04-23) [Lookup]

User Launch Agents: ⓘ

    [loaded]    com.google.keystone.agent.plist (Google, Inc. - installed 2017-07-10) [Lookup]

Internet Plug-ins: ⓘ

    FlashPlayer-10.6: 27.0.0.130 (installed 2017-09-13) [Lookup]

    QuickTime Plugin: 7.7.3 (installed 2017-09-20)

    Flash Player: 27.0.0.130 (installed 2017-09-13) [Lookup]

User internet Plug-ins: ⓘ

    Google Earth Web Plug-in: Unknown (installed 2014-10-02)

3rd Party Preference Panes: ⓘ

    Flash Player (installed 2017-08-29) [Lookup]

Time Machine: ⓘ

    Auto backup: YES

    Volumes being backed up:

        Macintosh HD: Disk size: 498.88 GB Disk used: 338.66 GB

    Destinations:

        Elements [Local]

        Total size: 999.83 GB

        Total number of backups: 2

        Oldest backup: 31/5/14, 5:31 pm

        Last backup: 5/10/15, 1:46 am

        Size of backup disk: Too small

            Backup size 999.83 GB < (Disk used 338.66 GB X 3)

Top Processes by CPU: ⓘ

        34%   BDLDaemon

         7%   WindowServer

         5%   kernel_task

         3%   AntivirusforMac

         1%   opendirectoryd

Top Processes by Memory: ⓘ

    1.17 GB   kernel_task

    340 MB    BDLDaemon

    232 MB    Google Chrome

    195 MB    Google Chrome Helper

    168 MB    Google Chrome Helper

Top Processes by Network Use: ⓘ

    Input     Output    Process name

    30 KB     8 KB      mDNSResponder

    5 KB      31 KB     apsd

    7 KB      2 KB      BDCoreIssues

    6 KB      2 KB      bdagentd

    810 B     354 B     netbiosd

Top Processes by Energy Use: ⓘ

     37.50 BDLDaemon

     22.64 RTProtectionDaemon

      7.94 WindowServer

      3.60 AntivirusforMac

Virtual Memory Information: ⓘ

    11.62 GB  Available RAM

    2.22 GB   Free RAM

    4.38 GB   Used RAM

    9.41 GB   Cached files

    0 B       Swap Used

Software installs: ⓘ

    Bitdefender:  (installed 2017-08-31)

    Bitdefender Antivirus for Mac:  (installed 2017-08-31)

    Bitdefender:  (installed 2017-08-31)

    Bitdefender Antivirus for Mac:  (installed 2017-08-31)

    Memory Clean: 6.3 (installed 2017-09-01)

    Malwarebytes for Mac:  (installed 2017-09-01)

    Tonebridge Guitar Effects: 1.1.2 (installed 2017-09-04)

    Adobe Flash Player:  (installed 2017-09-13)

    Dr. Cleaner: 3.3.0 (installed 2017-09-14)

    Malwarebytes for Mac:  (installed 2017-09-25)

    Install information may not be complete.

Diagnostics Information: ⓘ

    2017-09-25 21:20:26    Last shutdown cause: 3 - Hard shutdown

    2017-09-25 19:02:06    WindowServer Crash [Open]

        Cause:        StartTime:2017-09-25 19:00:27

        GPU:

        VirtDisplay0

        Assertion failed: (0 && "Attempting to get MTLTexture with no MTLDevice"), function GetMTLTexture, file /BuildRoot/Library/Caches/com.apple.xbs/Sources/CoreDisplay/CoreDisplay-79.7/Co reDisplay/Display/DisplaySurface.mm, line 498.

最後更新：2017-09-26 13:42:04

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