閱讀673 返回首頁    go iPhone_iPad_Mac_apple

Why did installing 11.0.1 delete Touch ID on bo...

No option to re set Touch ID up in settings
Hi there, Mfm3rd2!


Thanks so much for stopping by the Apple Support Communities. From your post, I understand that you are having some trouble with the Touch ID features on your iPad devices since updating to iOS 11. I'm happy to help!


Based on what you've described, I would suggest the following steps from the article Get help with Touch ID on your iPhone or iPad - Apple Support:
 

Follow these steps. Try using Touch ID after each step:

  1. Make sure that you have the latest version of iOS.
  2. Make sure that your fingers and the Home button are clean and dry.* For the Home button, use a clean, lint-free cloth to wipe off any dirt or debris.
  3. Your finger should cover the Home button completely, touching the surrounding metal ring. While Touch ID is scanning, you shouldn't tap too quickly or move your finger around.
  4. If you're using a case or screen protector, make sure it doesn't cover the Home button or the surrounding ring.
  5. Go to Settings > Touch ID & Passcode and make sure that iPhone Unlock or iTunes & App Store is on, and that you've enrolled one or more fingerprints.
  6. Try enrolling a different finger.
  7. If you can't enroll any of your fingers, take your device to an Apple Retail Store or Apple Authorized Service Provider, or contact Apple Support.

 



Have a great day!

最後更新：2017-10-02 23:37:12

  上一篇：go I have an unresponsive iPad pro
  下一篇：go iPad Calendar