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How do I remove malware/adware?

I have ran an EtreCheck on my Mac 10.9.5 (Mavericks) to see what needs to be cleaned up. I don't know how to do this?

EtreCheck version: 3.4.5 (455)

Report generated 2017-10-06 09:48:35

Download EtreCheck from https://etrecheck.com

Runtime: 6:42

Performance: Below Average

 

Click the [Lookup] links for more information from Apple Support Communities.

Click the [Details] links for more information about that line.

Click the [Remove/Report] links to remove adware or update the whitelist of legitimate software.

Click the [Clean up] link to delete unused files.

 

Problem: Computer is too slow

 

Hardware Information:

    iMac (20-inch, Early 2009)

    [Technical Specifications] - [User Guide] - [Warranty & Service]

    iMac - model: iMac9,1

    1 2.66 GHz Intel Core 2 Duo (Duo) CPU: 2-core

    8 GB RAM Upgradeable - [Instructions]

        BANK 0/DIMM0

            4 GB DDR3 1067 MHz ok

        BANK 1/DIMM0

            4 GB DDR3 1067 MHz ok

    Handoff/Airdrop2: not supported

    Wireless:  en1: 802.11 a/b/g/n

 

Video Information:

    NVIDIA GeForce 9400 - VRAM: 256 MB

        iMac 1680 x 1050

 

Disk Information:

    WDC WD3200AAJS-40H3A0 disk0: (320,07 GB) (Rotational)

    [Show SMART report]

        (disk0s1) <not mounted>  [EFI]: 210 MB

        Macintosh HD (disk0s2 - Journaled HFS+) /  [Startup]: 319.21 GB (24.03 GB free)

        (disk0s3) <not mounted>  [Recovery]: 650 MB

 

    HL-DT-ST DVDRW  GA11N  ()

 

USB Information:

     EHCI Root Hub Simulation

        Apple Inc. Built-in iSight

     EHCI Root Hub Simulation

        Apple, Inc. Keyboard Hub

            Mitsumi Electric Apple Optical USB Mouse

            Apple Inc. Apple Keyboard

        Western Digital My Passport 0829 2 TB

     OHCI Root Hub Simulation

        Apple Computer, Inc. IR Receiver

        Brother MFC-J265W

     OHCI Root Hub Simulation

        Apple Inc. BRCM2046 Hub

            Apple Inc. Bluetooth USB Host Controller

 

Virtual disks:

    My Passport for Mac (disk1s2 - Journaled HFS+) /Volumes/My Passport for Mac : 2.00 TB (1.37 TB free)

        Physical disk: (null) 2.00 TB (1.37 TB free)

 

System Software:

    OS X Mavericks 10.9.5 (13F1911) - Time since boot: less than an hour

 

Gatekeeper:

    Anywhere [Fix Gatekeeper security]

 

Possible adware:

    Unknown file: /Library/LaunchDaemons/com.MyCouponize.agent.plist

    /Applications/MyCouponize/MyCouponize -guid 30015779683209809 -source picpm-1738 -brand MyCouponize -dt 1505760247 -home ~ -tracking_url http:/events.mycouponizemac.com

    Adware: /Library/LaunchDaemons/com.MyMacUpdater.agent.plist

    Adware: ~/Library/LaunchAgents/com.pcv.hlpramcn.plist

    Unknown file: ~/Library/Safari/Extensions/ViewForSearch.safariextz

    4 possible adware files found. [Remove/Report]

 

Clean up:

    ~/Library/LaunchAgents/com.bittorrent.uTorrent.plist

        /usr/bin/open -n /Applications/uTorrent.app

        Executable not found!

    ~/Library/LaunchAgents/com.pcv.hlpramcn.plist

        ~/Library/Application Support/amc/helperamc.app/Contents/MacOS/helperamc

        Executable not found!

    2 orphan files found. [Clean up]

 

Kernel Extensions:

        /Library/Extensions

    [loaded]    com.sophos.kext.oas (9.6.53 - SDK 10.11) [Lookup]

    [loaded]    com.sophos.nke.swi (9.6.51 - SDK 10.11) [Lookup]

 

System Launch Agents:

    [not loaded]    6 Apple tasks

    [loaded]    145 Apple tasks

    [running]    33 Apple tasks

 

System Launch Daemons:

    [not loaded]    50 Apple tasks

    [loaded]    140 Apple tasks

    [running]    59 Apple tasks

 

Launch Agents:

    [running]    com.brother.LOGINserver.plist (? a1772de2 41ad4933 - installed 2015-02-10) [Lookup]

    [loaded]    com.google.keystone.agent.plist (Google, Inc. - installed 2017-07-10) [Lookup]

    [running]    com.sophos.agent.plist (Sophos - installed 2017-09-26) [Lookup]

    [running]    com.sophos.uiserver.plist (Sophos - installed 2017-09-26) [Lookup]

    [not loaded]    com.teamviewer.teamviewer.plist (? ? ? - installed 2017-10-06) [Lookup]

    [not loaded]    com.teamviewer.teamviewer_desktop.plist (TeamViewer GmbH - installed 2017-10-06) [Lookup]

    [running]    com.trusteer.rapport.rapportd.plist (Trusteer LTD - installed 2017-09-09) [Lookup]

 

Launch Daemons:

    [not loaded]    PT.updd.plist (? 0 ? - installed 2016-11-05) [Lookup]

    [running]    com.MyCouponize.agent.plist (Shell Script 6d9080d8 - installed 2017-09-18) [Lookup]

    [running]    com.MyMacUpdater.agent.plist (Shell Script aa631811 - installed 2017-09-18) Adware!  [Remove/Report]

        /Applications/MyMacUpdater/MyMacUpdater

    [loaded]    com.adobe.fpsaud.plist (? 2afb3af7 6cf41d3c - installed 2016-04-16) [Lookup]

    [loaded]    com.google.keystone.daemon.plist (Google, Inc. - installed 2017-07-26) [Lookup]

    [loaded]    com.macpaw.CleanMyMac3.Agent.plist (MacPaw Inc. - installed 2016-05-17) [Lookup]

    [loaded]    com.malwarebytes.MBAMHelperTool.plist (Malwarebytes Corporation - installed 2015-11-17) [Lookup]

    [loaded]    com.microsoft.office.licensing.helper.plist (? 6d8cb30e 442fdde9 - installed 2011-03-10) [Lookup]

    [running]    com.sophos.common.servicemanager.plist (Sophos - installed 2017-09-26) [Lookup]

    [loaded]    com.teamviewer.Helper.plist (TeamViewer GmbH - installed 2015-12-10) [Lookup]

    [not loaded]    com.teamviewer.teamviewer_service.plist (? ? ? - installed 2017-10-06) [Lookup]

    [running]    com.trusteer.rooks.rooksd.plist (Trusteer LTD - installed 2017-06-22) [Lookup]

    [loaded]    com.wdc.WDPrivilegedHelper.plist (Western Digital Corporation Branded Products Group - installed 2016-05-26) [Lookup]

 

User Launch Agents:

    [loaded]    com.adobe.ARM.[...].plist (Adobe Systems, Inc. - installed 2017-06-15) [Lookup]

    [loaded]    com.adobe.ARM.[...].plist (? 56ebbe7d b8887e79 - installed 2013-06-23) [Lookup]

    [loaded]    com.bittorrent.uTorrent.plist (? b8be3d86 0 - installed 2015-11-12) [Lookup] - /Applications/uTorrent.app: Executable not found!

    [loaded]    com.citrixonline.GoToMeeting.G2MUpdate.plist (Citrix Online LLC - installed 2016-03-14) [Lookup]

    [loaded]    com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2017-08-20) [Lookup]

    [loaded]    com.macpaw.CleanMyMac3.Scheduler.plist (MacPaw Inc. - installed 2017-10-06) [Lookup]

    [failed]    com.pcv.hlpramcn.plist (? 4ad33d48 0 - installed 2017-09-18) Adware!  [Remove/Report]

    [running]    com.spotify.webhelper.plist (Spotify - installed 2017-09-26) [Lookup]

 

User Login Items:

    iTunesHelper    Programma (Apple, Inc. - installed 2017-05-29)

        (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

    Dropbox    Programma

        (/Applications/Dropbox.app)

    AdobeResourceSynchronizer    Programma

        (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)

    Verbinding met extern bureaublad    Programma

        (/Applications/Remote Desktop Connection.app)

    iTunes    Programma

        (/Applications/iTunes.app)

    TunesGoWatch    Programma

        (~/Library/Application Support/Wondershare TunesGo/TunesGoWatch.app)

    Spotify    Programma - Hidden

        (/Applications/Spotify.app)

    CleanMyMac 3 Menu    Programma (MacPaw Inc. - installed 2017-04-20)

        (/Applications/CleanMyMac 3.app/Contents/MacOS/CleanMyMac 3 Menu.app)

 

Internet Plug-ins:

    o1dbrowserplugin: 5.41.3.0 (installed 2015-12-14) [Lookup]

    Unity Web Player: UnityPlayer version 5.0.3f2 (installed 2015-07-18) [Lookup]

    Default Browser: 537 (installed 2014-09-27)

    OfficeLiveBrowserPlugin: 12.3.6 (installed 2013-07-03) [Lookup]

    NP2020Player: 4.5.2.0 (installed 2010-01-11) [Lookup]

    AdobePDFViewerNPAPI: 11.0.20 (installed 2017-06-15) [Lookup]

    Silverlight: 5.1.30514.0 (installed 2014-09-29) [Lookup]

    QuickTime Plugin: 7.7.3 (installed 2016-11-25)

    iPhotoPhotocast: 7.0 (installed 2013-01-30)

    googletalkbrowserplugin: 5.41.3.0 (installed 2015-12-11) [Lookup]

    NP_2020Player_IKEA: 5.0.94.1 (installed 2012-09-28) [Lookup]

    AdobePDFViewer: 11.0.20 (installed 2017-06-15) [Lookup]

    SharePointBrowserPlugin: 14.7.3 (installed 2017-06-20) [Lookup]

    JavaAppletPlugin: 14.9.0 (installed 2014-04-04) Check version

 

User internet Plug-ins:

    CitrixOnlineWebDeploymentPlugin: 1.0.105 (installed 2013-04-26) [Lookup]

    Picasa: 1.0 (installed 2009-12-15) [Lookup]

 

Safari Extensions:

    [not loaded]    racksearch - me (installed 2017-09-18)

    [enabled]    ViewForSearch (installed 2017-09-18)

 

3rd Party Preference Panes:

    Flash Player (installed 2016-04-16) [Lookup]

    Perian (installed 2011-07-23) [Lookup]

    Trusteer Endpoint Protection (installed 2017-09-09) [Lookup]

 

Time Machine:

    Skip System Files: NO

    Auto backup: YES

    Volumes being backed up:

        Macintosh HD: Disk size: 319.21 GB Disk used: 295.18 GB

    Destinations:

        My Passport for Mac [Local]

        Total size: 2.00 TB

        Total number of backups: 95

        Oldest backup: 27-05-16 12:47

        Last backup: 06-10-17 08:15

        Size of backup disk: Excellent

            Backup size 2.00 TB > (Disk size 319.21 GB X 3)

 

Top Processes by CPU:

        14%   mds

         4%   WindowServer

         3%   mdworker

         3%   mdworker

         2%   launchservicesd

 

Top Processes by Memory:

    650 MB    kernel_task

    359 MB    Google Chrome Helper

    292 MB    Google Chrome Helper

    272 MB    SophosScanD

    268 MB    mds_stores

 

Top Processes by Energy Use:

      6.44 WindowServer

      3.01 launchservicesd

      1.84 Google Chrome Helper

      1.14 taskgated

 

Virtual Memory Information:

    4.46 GB   Available RAM

    1.55 GB   Free RAM

    3.54 GB   Used RAM

    2.92 GB   Cached files

    0 B       Swap Used

 

Software installs:

    IBM Security Trusteer Endpoint Protection:  (installed 2017-09-09)

    Movavi Audio Converter:  (installed 2017-09-30)

 

    Install information may not be complete.

 

Diagnostics Information:

    2017-10-06 08:58:00    Spotify.app Hang [Open]



Instructions:

Click the [Lookup] links for more information from Apple Support Communities.

Click the [Details] links for more information about that line.

Click the [Remove/Report] links to remove adware or update the whitelist of legitimate software.

Click the [Clean up] link to delete unused files.



最後更新:2017-10-08 00:45:07

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