100      iPhone_iPad_Mac_apple

MBP with Sierra DVD

I am experiencing problems with my DVD-R not accepting any disks on my MBP.

System information:

OS: macOS Sierra 10.12.3

From the "System Report" regarding the "Disk Burning" device:

MATSHITA DVD-R   UJ-8A8:

  Firmware Revision: HA13

  Interconnect: ATAPI

  Burn Support: Yes (Apple Shipping Drive)

  Cache: 1024 KB

  Reads DVD: Yes

  CD-Write: -R, -RW

  DVD-Write: -R, -R DL, -RW, +R, +R DL, +RW

  Write Strategies: CD-TAO, CD-SAO, CD-Raw, DVD-DAO

From the terminal:

terminal$ drutil list

   Vendor   Product           Rev   Bus       SupportLevel

1  MATSHITA DVD-R   UJ-8A8    HA13  ATAPI     Apple Shipping

The DVD-R is not accepting any disks. Not accepting means that the tray is not working to receive the disk. Eject is not working neither. I have tried NVRAM/PRAM and SMC reset but still the problem exists.

Make an appointment at the Apple Genius Bar for service. If needed find an Apple Store - Find a Store - Apple.

I have the same problem, too.

I cannot insert any disks and no response with "Eject button".

I have de same problem too, but only for DVD's.

最後更新：2017-10-13 00:12:28

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