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I bought an SD version of a movie now I want HD

Hi I bought an SD version of a movie on AppleTV and then I upgraded my entire system to 4K HD. However when I go to that movie page I don’t get the option to buy the HD version, even though I’ve changed the settings on my Apple TV to not show SD content.

It shows 4K versions of movies I have not purchased but for the ones I already have, it doesn’t allow me to get the HD version 



Greetings Uday Chopra,

Thanks for using the Apple Support Communities.

I see that you bought an SD version of a movie, and now you'd like to get the 4K HD version. It's not allowing you to download the 4K version though on your Apple TV 4K. I'll be happy to assist you with this.

Since this is an issue with a purchase and you'd like to get a higher quality version, I suggest contacting iTunes Store Support for assistance with this download: Contact Apple Support.

Best Regards. 

最後更新:2017-10-17 07:20:29

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