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backing up no longer possible

I have an old iPad running OS 9.3.5  that will no longer back up - either to iCloud or to my iMac.  it appears to start to back up but then stops - message 'back up could not be completed' Any advice?

Hi indiggirl123,

I understand that you're unable to complete a backup for your iPad using either iTunes or iCloud. I'm happy to provide some help for this issue.

Be sure to go through each of the steps in the following articles:

If your iTunes backup couldn't be completed or you can't restore from a backup - Apple Support
If iCloud Backup couldn’t be completed or you can’t restore - Apple Support

Thanks for using the Apple Support Communities. Cheers! 

最後更新：2017-10-12 22:18:43

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